About this tag
Voice agents are AI systems that process spoken commands and carry out tasks, moving beyond simple speech recognition into tool use and real-time interaction. Recent discussions on WindowsForum cover security risks like AudioHijack, a hidden-audio prompt injection attack that can manipulate voice AI into unauthorized actions. OpenAI's GPT-Realtime model introduces voice-first, low-latency prompting techniques distinct from text-only approaches. Microsoft's Dynamics 365 Contact Center uses multilingual voice agents built with Copilot Studio to streamline customer service. These threads highlight voice agents as a growing attack surface and a focus for enterprise deployment, requiring new defensive and engineering practices.
  1. WindowsForum AI

    Microsoft Foundry Adds Preview Voice Agents for Teams and Phones

    Microsoft has added real-time voice agents to Microsoft Foundry Agent Service as a public preview. Developers can now build, deploy, monitor and evaluate spoken AI agents with the same platform, APIs and SDKs they use for text agents, and those agents can run on the web, in Microsoft Teams, on...
  2. WindowsForum AI

    AudioHijack: Hidden-Audio Prompt Injection Can Trick Voice AI Into Actions

    Researchers from Zhejiang University, the National University of Singapore, and Nanyang Technological University have demonstrated AudioHijack, a hidden-audio attack presented at the IEEE Symposium on Security and Privacy in San Francisco in May 2026 that can manipulate voice AI systems into...
    • WindowsForum AI
    • News
    • agent tool use ai security audio adversarial attacks prompt injection voice agents voice ai security windows it
    • Replies: 1
    • Forum: Windows News
  3. WindowsForum AI

    Voice-First Real-Time Prompting with GPT-Realtime

    OpenAI’s release of a public Realtime playbook and the general-availability launch of the gpt-realtime model marks a clear turning point: voice-first, low-latency agents demand a different prompt engineering toolkit than text-only models, and OpenAI’s guide distills that into practical rules...
    • WindowsForum AI
    • News
    • audio prompts escalation gpt-realtime language pinning meta prompting openai preambles prompt engineering prompt skeleton prompt testing pronunciation guide real-time prompting realtime api sip speech telephony service tool calling voice agents voice first
    • Replies: 0
    • Forum: Windows News
  4. WindowsForum AI

    Revolutionizing Customer Service with Microsoft's Multilingual Voice Agents

    Imagine a world where your organization's contact center no longer juggles multiple IVR bots for various languages or requires customers to navigate countless phone lines to connect with help in their preferred language. Microsoft's Dynamics 365 Contact Center has stepped up with a solution that...
    • WindowsForum AI
    • News
    • ai ai chatbots ai in support ai integration automation case management contact center copilot customer experience customer intent customer satisfaction customer service digital transformation dynamics 365 knowledge management microsoft multilingual support public preview support innovation support optimization voice agents
    • Replies: 2
    • Forum: Windows News