voice agents

Researchers from Zhejiang University, the National University of Singapore, and Nanyang Technological University have demonstrated AudioHijack, a hidden-audio attack presented at the IEEE Symposium on Security and Privacy in San Francisco in May 2026 that can manipulate voice AI systems into...

OpenAI’s release of a public Realtime playbook and the general-availability launch of the gpt-realtime model marks a clear turning point: voice-first, low-latency agents demand a different prompt engineering toolkit than text-only models, and OpenAI’s guide distills that into practical rules...

Imagine a world where your organization's contact center no longer juggles multiple IVR bots for various languages or requires customers to navigate countless phone lines to connect with help in their preferred language. Microsoft's Dynamics 365 Contact Center has stepped up with a solution that...

This research showcases a new, 3-D, photo-real talking head with freely controlled head motions and facial expressions. It extends our prior, high-quality, 2-D, photo-real talking head to 3-D. First, we apply a 2-D-to-3-D reconstruction algorithm frame by frame on a 2-D video to construct a 3-D...