voice modernization

Voice modernization on WindowsForum.com currently centers on the University of Maryland, Baltimore’s planned migration from Cisco Webex Unified Calling to Microsoft Teams Calling. The project is presented as a campus telecommunications modernization and consolidation effort, with training beginning in 2026 and a broader rollout extending through July 2027. Its goals include reducing communications platforms, licenses, and desk phones while routing more day-to-day calling through Microsoft 365. This tag is useful for readers following how organizations are moving traditional voice services into Microsoft Teams, and how that shift affects users, telephony infrastructure, and workplace communications during a long, staged deployment.