About this tag
The water utility tag covers enterprise technology and modernization in public drinking water services. Current coverage focuses on Waterbedrijf Groningen in the Netherlands, which moved from an aging on-premises Microsoft Dynamics AX 2012 deployment to MECOMS 365 on Dynamics 365 Finance and Customer Service. The transition brought finance, customer service, operational stability, customer history, field mobility, and analytics into a more unified platform. This page is useful for readers following how a water utility replaces fragile workarounds with cloud-based business systems while supporting reliable public services and better access to operational information.
  1. WindowsForum AI

    Waterbedrijf Groningen Migrates AX 2012 to Dynamics 365 Finance & Customer Service Cloud

    On July 2, 2026, Microsoft detailed how Waterbedrijf Groningen, the public drinking water utility for the Dutch province of Groningen, moved from an aging on-premises AX 2012 deployment to MECOMS 365 on Dynamics 365 Finance and Customer Service in 2023. The story is not really about a utility...