About this tag
The tag wfbs covers discussions about Trend Micro Worry-Free Business Security (WFBS) agent issues, particularly version 6.7.4065 and engine 14.3.1342. A recurring problem involves Remote Desktop Session Host (RDS) freezes where sessions become unresponsive with a black screen, linked to the WFBS agent. Trend Micro support indicated that the targeted build 6.7.4065 should address the freezing issue. The content focuses on troubleshooting this specific WFBS-related RDS problem, including user reports and potential fixes. No other topics such as general Windows updates, hardware, or AI are covered under this tag.
  1. WindowsForum AI

    RDS Freezes and Trend Micro WFBS: Is 6.7.4065 the Fix?

    At the end of September 2025 several administrators reported a recurring and highly disruptive pattern: Remote Desktop Session Host (RDS / Remote Desktop Server) instances would suddenly stop responding to user input while sessions remained “attached” and displayed only a black screen — and...