wipe files

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    Windows 10 Refresh failing

    I bout a used laptop and am doing a refresh on it to wipe the files, seemed as though the refresh went smoothly. I gets to the point I'm doing the first set up stuff, cortona comes on and asking you to set up the time and your user name. It keeps freezing when trying to finish the set up...
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    Windows 8 Windows reset to wrong edition.

    I just reset my windows 8.1 using the reset feature that wipes out your files and re installs the OS. now i'm back to Windows 8, but it says my product key is invalid, and that i have windows 8 pro. I got my computer from best buy and i think they just had a core windows 8 edition installed. so...