Albert Heijn, the Netherlands’ largest supermarket chain, is rewriting the rules for employee engagement and operational efficiency through a forward-thinking partnership with Microsoft and EPAM. The core of this transformation lies in the deployment of Azure OpenAI-enabled virtual assistants...
ai deployment
ai for retail
ai in grocery
ai platform
ai prototyping
azure openai
conversational ai
digital transformation
employee engagement
employee experience
frontline workforce
generative ai
operational efficiency
retail ai
retail innovation
store operations
workforce productivity
workforcewellbeing
workplace innovation
Transforming Local Government: How AI and Microsoft Copilot Are Reshaping Kent County Council’s Frontline Services
Kent County Council (KCC), the largest local authority in southeast England, is navigating the dual challenge of rising demand and constrained resources with a bold, transformative...
ai automation
ai ethics and security
ai in local government
ai workplace modernisation
ai-driven efficiency
citizen engagement
digital inclusion
digital transformation
kent county council
local government technology
microsoft copilot
public sector digital strategy
public sector innovation
public service delivery
service improvement
smart public services
tech adoption in government
workforce empowerment
workforcewellbeing