The UK Department for Business and Trade’s three‑month pilot of Microsoft 365 Copilot delivered a mixed verdict: users reported high satisfaction and clear wins on routine drafting and meeting summaries, but independent evaluation found only modest, use‑case‑specific time savings and no robust...
accessibility
adoption
ai governance
ai hallucinations
cross government
cross-government findings
data governance
dbt evaluation
email drafting
environmental impact
gds findings
human in the loop
inclusion
meeting notes
meeting summaries
meeting transcription
microsoft copilot
pilot study
privacy
procurement
productivity
prompt
roi model
roi modelling
time saving
training
uk government
vendor transparency
writtentasks
