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yellow asterisk

About this tag
The yellow asterisk in Windows Device Manager indicates a hardware device with a problem, such as missing or incorrect drivers. In Windows 7, a Logitech HD-compatible optical mouse may appear alongside a PS/2 mouse marked with a yellow asterisk. The PS/2 mouse may show a Code 24 error, meaning the device is not present or not working properly. Attempts to update or uninstall the driver may fail, as Windows reloads it on startup. This tag covers troubleshooting steps for removing or reinstalling the problematic PS/2 device driver to resolve the yellow asterisk issue.
  1. R

    Windows 7 PS/2 mouse problem

    O/S Windows 7 using a logitech HD-compatible optical mouse. Device manager shows this mouse as OK but also a PS/2 mouse with a yellow astrisk When I go to properties for this mouse I get the message This device is not present, is not working properly, or does not have all its drivers...
    • rien
    • Thread
    • device manager devices driver issues hardware issues logitech mouse properties optical mouse ps/2 mouse windows 7 yellow asterisk
    • Replies: 2
    • Forum: Windows Help and Support
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