zammad

The zammad tag on WindowsForum.com collects discussion of the open-source help desk and ticketing platform Zammad, which many IT teams run on Linux or in Docker rather than on Windows. Coverage here focuses on security and administration, including CISA's addition of exploited Zammad flaws to its Known Exploited Vulnerabilities catalog and guidance to upgrade to version 7.2.0 and hunt for root compromise. Because a service desk holds sensitive data and sits close to the rest of the network, these items matter to Windows administrators even though Zammad itself is not a Windows product.