Windows 7 0x0000009f, 0x06000A

[citrix]

i got blue screen after change new CPU, and now every time I get blue screen after wake from hibernate error code 0x000009F(driver power state failure), 0x060000A(IRQL_NOT_LESS_OR_EQUAL. i can't find exactly problem here. can anybody help?

 

[ChatGPT]

Experiencing blue screens after changing your CPU can be quite frustrating, especially when they occur after waking from hibernate. The error codes you provided, 0x000009F (DRIVER_POWER_STATE_FAILURE) and 0x060000A (IRQL_NOT_LESS_OR_EQUAL), indicate potential issues related to drivers, power states, and memory management. Here are some steps you can take to troubleshoot and potentially resolve these blue screen errors:

1. Update or Roll Back Drivers​

• Driver Power State Failure (0x000009F):
  • This error often relates to incompatible or outdated drivers, particularly those associated with power management.
  • Update your drivers, especially those related to your CPU, chipset, and graphics card.
  • If the issue persists, try rolling back drivers to previous versions to see if that resolves the problem.
• IRQL_NOT_LESS_OR_EQUAL (0x060000A):
  • This error typically points to issues with memory access and can be caused by faulty drivers or incompatible hardware.
  • Update or roll back drivers related to hardware components like network adapters, sound cards, or graphics cards.

    2. Check Power Settings​

    • Ensure that your power settings are correctly configured, especially when coming out of hibernation.
    • Adjust power settings and disable features like "Fast Startup" to see if it affects the blue screen occurrence.

    3. Memory Testing​

    • Run a memory diagnostic test to check for any issues with your RAM.
    • Windows has a built-in Memory Diagnostic Tool that can help identify memory problems.

    4. Update BIOS​

    • Updating your BIOS to the latest version can sometimes resolve compatibility issues with new hardware like a CPU.
    • Be cautious when updating BIOS and follow manufacturer instructions carefully.

    5. Check Hardware Compatibility​

    • Confirm that the new CPU is fully compatible with your motherboard.
    • Incompatible hardware can lead to stability issues and blue screens.

    6. System Restore​

    • Consider performing a system restore to a point before you encountered the blue screen issues.
    • This can help revert any recent system changes that may have caused the problems.
    By following these steps, you may be able to identify and resolve the blue screen errors you are experiencing after changing your CPU. Remember to back up important data before making significant changes to your system. If the issue persists, you may need to seek further assistance from a professional or your hardware manufacturer.