0x000000c2_BAD_POOL_CALLER

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Tun1, Apr 5, 2016.

  1. Tun1

    Tun1 Member

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    Dear All,

    Please help to check this BSOD issue.
     

    Attached Files:

    • 1.rar
      File size:
      250.3 KB
      Views:
      40
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {c0000005, 93530601, daa539e0, daa535c0}
    
    Probably caused by : NETwsn02.sys ( NETwsn02+104601 )
    
    Followup: MachineOwner
    
    Hi,
    apologies as i must have missed your post. Most of your dump files blame the above probable cause:

    NETwsn02.sys Mon Apr 13 17:24:10 2015: Intel Network WiFi driver.

    I checked your systems support page and you do have a 'critical' update pending:
    Laptops :: ThinkPad X Series laptops :: X240 Laptop (ThinkPad) - Lenovo Support (US)

    Please update the driver and any others which may apply.

    If the bsod continues run the driver verifier and post the resulting dump file:
    How do I fix a Blue Screen in Windows using Driver Verifier?

    Post any new dump files.
     
    Tun1 likes this.
  3. Tun1

    Tun1 Member

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    Hi Kemical,

    You are genius. Thanks a lot for your advice as awlways.
     
  4. kemical

    kemical Windows Forum Admin
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    Hi Tun1!
    much thanks for the kind words, any problems then post back. Hope all goes well.. :)
     
  5. Tun1

    Tun1 Member

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    Hi Kemical,
    Sorry to inform you that BSOD with same code happen again. I already updated Latest Wireless, LAN and display drivers from Lenovo Official website. I also attaced latest minidump as well. Thanks in advance.
     

    Attached Files:

    • 1.rar
      File size:
      303.5 KB
      Views:
      35
  6. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
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    Messages:
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    1,565
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {c0000005, 94330601, d0a5b9e0, d0a5b5c0}
    
    Probably caused by : NETwsn02.sys ( NETwsn02+104601 )
    
    Followup: MachineOwner
    
    Hi Tun1,
    I went through your dump file again and noticed you have these security applications running:

    Trend Micro Internet Security
    eSupport - Trend Micro Inc.
    Fortinet Antivirus

    McAfee Endpoint Encryption

    I included a link on how to remove Trend Micro but basically I'd remove them all for now. You can always re-install later but for the short term please just use MSE as it's ultra stable.
    If the bsod stops then you can start adding your apps back although two anti virus apps can bog the system down. A good config is an anti virus app and a malware scanner like Malwarebytes. In fact MSE and Malwarebytes work fine alongside each other:
    Malwarebytes
    Free Anti-Malware & Internet Security Software
    MSE
    Microsoft Security Essentials - Microsoft Windows

    Post any new dump files.
     

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