chackyo

New Member
Joined
Jan 18, 2013
Messages
2
Hello everyone!
I'm new here. Sry for my english, but I'm only an average austrian boy!

For some time now, I've big troubles with BSoDs. It began in the end of November. From that on, they appeared from time to time - around one time a day.
With only one exception, they all were 0x124. (I'm note quite sure, but I think, it was a 0x9. But absolutely not sure.)

I registered on one (non professional) forum and ask what to do. The only advice they could give me was to clean the fan and renew the thermal compound ("Wärmeleitpaste"?).
So I did this, but nothing got better. (Hope, I did it right)
(I am not sure about a heating problem, because sometimes when I get these, the surface on my laptop is "cold".)

Now a little bit about my laptop:
2.5 years old - It's a
Acer Aspire 5740G
It has 4GB RAM, i5-460m, hd radeon 5650
Windows 7 HP, 64 bit

If further details required, I would try to collect these.


The bluescreens appear very randomly - and I'm not a gamer. 98% of the time I'm using it, I'm on the Internet. But it also happens if I'm not.
After restart, Windows 7 says, that there is a problem, but for further use, it runs normal.

But starting with yesterday, after one randomly crash, and restart, it crashed again, around 10 mins later. And one more time 10 mins later. Then I didn't want to continue, so I turned it off. Today, this happened again. Alltogether, it crashed around 7 times within 2hours of use now. That's way to much -.-

In the mid of December, I did some system-analysing-tools (Heat-logger --> didn't logged something spectecularly), MemTest, Prime95 and a HDD-testing tool from my HDD-producer (Western Digital I think it was) for my own. Without any results.
I didn't overclocked my laptop or whatever could be possible.

In the last week of December, I re-set up my Windows 7. (Acer automatically took a place on the HDD for setting the laptop into original condition.)

Hmm... yeah. I think that's all I tried.

I'm gonna add some things requested by you in the attachements.
(GPU-Z pics, GPUZ-Log, RAMMon-Log, An overview-screenshot from an BSOD-Viewer-Tool, and of course the logs from the Windows7Diagnostic-Tool from this forum here).
Hope, all is alright.
One more little thing to say:

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Nearly all BSoDs look like this. It isn't a clear blue screen - there are many othercoloured pixels, that "moves". (A kind of flicker)
The other BSoDs that doesnt look like these are only "black screens". I can't see anything. But after this, there's no difference between "blue BSoD" and "black BSoD". It restarts normally, and the same log on Windows [Eventmonitor] ("Ereignisanzeige"?)


Hope, anyone may have a clue what's wrong with my laptop!
Greetings from Austria!

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Last edited:
Solution
Hello and welcome to the forum! I'm sorry to hear about the persistent BSoD issues you've been experiencing with your laptop. It sounds like you've already taken several troubleshooting steps, but let's delve into some additional details and strategies to address this problem.

Possible Causes and Solutions for BSoDs (0x124 and other variations)​

  1. Hardware Issues:
    • Overheating: Even if the surface feels cold, internal components might still be overheating. Ensure that the fans are working correctly and check if any dust is blocking the airflow.
    • RAM: Test your RAM modules individually or in different slots to rule out faulty RAM.
    • Hard Drive: Run diagnostics on your hard drive to check for...
Hello and welcome to the forum! I'm sorry to hear about the persistent BSoD issues you've been experiencing with your laptop. It sounds like you've already taken several troubleshooting steps, but let's delve into some additional details and strategies to address this problem.

Possible Causes and Solutions for BSoDs (0x124 and other variations)​

  1. Hardware Issues:
    • Overheating: Even if the surface feels cold, internal components might still be overheating. Ensure that the fans are working correctly and check if any dust is blocking the airflow.
    • RAM: Test your RAM modules individually or in different slots to rule out faulty RAM.
    • Hard Drive: Run diagnostics on your hard drive to check for any errors or bad sectors.
    • Graphics Card: Issues with your GPU could also lead to BSoDs. Monitor its temperature and performance.
    []Software and Drivers:
    • Make sure all your drivers, especially for the GPU and chipset, are up to date.
    • Scan for malware and viruses using reputable antivirus software.
    • Check for any recent software installations or updates that might coincide with when the BSoDs started.
    [
    ]Windows Updates:
    • Ensure that Windows 7 is fully updated with the latest patches and security updates.
  2. BIOS Settings:
    • Check if the BIOS firmware is up to date and consider resetting it to default settings.

      Additional Recommendations:​

      • Event Viewer Analysis: Analyzing the Windows Event Viewer logs can provide more detailed information about the crashes.
      • BlueScreenView: This tool can help you analyze the minidump files generated during BSoDs for more specific error codes and causes.
      • System File Checker (SFC): Running an SFC scan to check for and repair corrupted system files could also be beneficial.
      • Check for Loose Connections: Ensure all internal connections (like RAM and hard drive) are secure.

      Review of Attachments:​

      Once you've uploaded the attachments with the GPU-Z pics, logs, RAMMon logs, BSOD Viewer tool screenshot, and Windows 7 Diagnostic Tool logs, I can provide a more detailed analysis to pinpoint the possible causes of the BSoDs. Feel free to share those details, and we can work on resolving this issue together!
 


Solution
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