2 different bsod problems

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by theace123, Aug 1, 2010.

  1. theace123

    theace123 New Member

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    OK guys hope you can help me I just bought son a new pc installed windows 7 ultimate and keep getting these bsods, anyway a bit of background, I did have a gtx260 installed but I have removed this as I thought this was the cause and I was gonna rma it, I have tested the ram with memtest86+ , the 2bsods i`m getting are a bad pool header one that seems to happen when watching movies online or just online and I have also had a system thread exception one that seems to happen when playing games, the spec for the pc is as follows.

    ASrock N68C-S
    AMD Athlon II X4 635 2.9ghz
    2gb DDR3 (geil cl9-9-9 DDR 3 1333)
    500gb HDD (Hitachi HDS721050CLA SCSI Disk Device)

    Have uploaded the four dump files from most recent dumps.View attachment dump.zipView attachment dump.zip
     
  2. TorrentG

    TorrentG Banned

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    Hey there.

    No, the video card is not the cause of problems. You can reinstall it.

    What you really want to do is get rid of that AVG which has caused the stop errors. Here is a special tool to use, to do so in safe mode:

    AV Uninstallers - Windows 7 Forums

    I recommend installing MSE after since it never causes bsod and is light on resources.

    ----------

    You'll want to update the video card driver from here:
    Code:
    nvlddmkm nvlddmkm.sys Tue Jul 14 15:54:48 2009
    NVIDIA

    ----------

    You should also install this latest NVIDIA chipset driver package for the motherboard:

    ftp://174.142.97.10/drivers/NVIDIA/AllIn1/AllIn1_Win7(15.37).zip

    ----------

    You'll be fine after doing these things. Enjoy.
     
  3. theace123

    theace123 New Member

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    WOW super fast reply thanks for the advice will do as you suggest and post back on how it all goes cheers TorrentG
     
  4. theace123

    theace123 New Member

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    Hi again I took all the steps that you suggested, removed AVG with the removal tool in safe mode, uninstalled nvidia chipset and graphics drivers and then removed all traces with driver sweeper in safe mode, from what I could tell I already had the latest chipset drivers but I uninstalled anyways, then installed all the latest drivers from the links you kindly provided but it doesn`t seem to have worked I am still getting the same bsods latest 2 have been provided, any more suggestions would be much appreciated.
     

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  5. TorrentG

    TorrentG Banned

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    The problem you're now having definitely involves tcp/ip, which is networking. Here the stack text of the crash:

    Code:
    STACK_TEXT:  
    9d6aba48 8292a144 00000000 9d6aba80 9d6aba74 nt!ExpFindAndRemoveTagBigPages+0x1fd
    9d6abab8 8826670a 00000000 00000000 859cbeb8 nt!ExFreePoolWithTag+0x13f
    9d6abad4 88268645 8694652c 9d6abaec 8826d43b tcpip!IppUninitializeSessionState+0x1d
    9d6abae0 8826d43b 8694652c 9d6abb00 8826dd7b tcpip!IpNlpCleanupSessionInfo+0x13
    9d6abaec 8826dd7b 85691410 8694652c 86abc958 tcpip!InetCleanupSessionInformationAf+0x14
    9d6abb00 8825e1f9 86abc9bc 85691410 859cbeb8 tcpip!InetCleanupSs+0x18
    9d6abb1c 88255fba 86abc9b0 9d6abb44 88255f8d tcpip!UdpCleanupEndpointWorkQueueRoutine+0xbe
    9d6abb28 88255f8d 86abc958 85ad04f0 00000000 tcpip!UdpCleanupEndpoint+0x1e
    9d6abb44 8cf85454 86abc958 9d6abb60 00000000 tcpip!UdpCloseEndpoint+0xf4
    9d6abb68 8cf637a9 85ad04f0 9d6abbe0 8cf85258 afd!AfdTLCloseEndpoint+0x39
    9d6abb74 8cf85258 85ad04f0 86c0d960 86c0d960 afd!AfdDerefTLBaseEndpoint+0x1d
    9d6abbe0 8cf853d6 86c0d960 85c2cf08 9d6abc08 afd!AfdCleanupCore+0x6ad
    9d6abbf0 828474bc 85c2cf08 86c0d960 864f8b98 afd!AfdDispatch+0x125
    9d6abc08 82a66ee2 84713ac8 864f8b80 00000001 nt!IofCallDriver+0x63
    9d6abc48 82a2dc52 85c405c8 864f8b98 00000001 nt!IopCloseFile+0x2f3
    9d6abc94 82a507b2 85c405c8 94c65838 847d83a8 nt!ObpDecrementHandleCount+0x139
    9d6abcdc 82a51fb2 94c65838 94c6df68 85c405c8 nt!ObpCloseHandleTableEntry+0x203
    9d6abd0c 82a5212a 85c405c8 847d8301 013ae9a8 nt!ObpCloseHandle+0x7f
    9d6abd28 8284e44a 000007b4 013aea04 770664f4 nt!NtClose+0x4e
    9d6abd28 770664f4 000007b4 013aea04 770664f4 nt!KiFastCallEntry+0x12a
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    013aea04 00000000 00000000 00000000 00000000 0x770664f4
    To fix this, this driver must be updated:

    Code:
    nvmf6232 nvmf6232.sys Thu Apr 30 15:45:40 2009
    Unrelated, but I'd like to see this one updated as well so there are no future problems for you:
    Code:
     nvstor32 nvstor32.sys Tue Jun 30 20:17:14 2009 
    Here is NVIDIA's chipset package applicable for your motherboard - (nForce 630i chipset), version 15.49 - you previously had 15.37.

    Installing this will be the difference for you:

    NVIDIA DRIVERS 15.49 WHQL

    Enjoy, and as always, please keep us informed and if necessary, post new crashes.
     
  6. theace123

    theace123 New Member

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    I have just downloaded this package and then noticed that you have named my chipset nForce 630i but my chipset is listed in everest as 630a, now I may be sounding a bit dumb but does this make a difference.

    forget this post did some reading and figured it out gonna update now.
     
    #6 theace123, Aug 2, 2010
    Last edited: Aug 2, 2010
  7. TorrentG

    TorrentG Banned

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    Yep. 630a it is. Typo on my behalf...

    The link is still the correct one and the driver package should be still be installed.
     
  8. theace123

    theace123 New Member

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    ok updated the driver package I haven`t had any bsods that were occuring before but those happen randomly, but I was getting one when playing cod4 so I tried playing that again and got the dreaded bsod after about 10 minutes of play any more suggestions greatly appreciated
     

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  9. Captain Jack

    Captain Jack Extraordinary Member

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    Hello,

    Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger

    Try this free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

    FurMark Setup:
    - If you have more than one GPU, select Multi-GPU during setup
    - In the Run mode box, select "Stability Test" and "Log GPU Temperature"
    Click "Go" to start the test
    - Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
    - Click "Quit" to exit

    - Captain
     
  10. theace123

    theace123 New Member

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    ok cheers for that will run tests and let you know the outcome.
     
  11. TorrentG

    TorrentG Banned

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    lol

    When you ran Driver Sweeper, you deleted your "good" video driver that we fixed before.

    Install it again to update this and again, you'll be fine :) New chipset drivers you installed look well.

    Code:
    nvlddmkm nvlddmkm.sys Tue Jul 14 15:54:48 2009
    Drivers - Download NVIDIA Drivers
     
  12. theace123

    theace123 New Member

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    ok guys back again I have run the test captain jack suggested all came back with no errors, I didn`t run the gpu test as i`m still using onboard graphics thought I should sort these bsods out first, TorrentG I have reinstalled the graphics driver that I uninstalled, I removed it by mistake, I have uploaded the latest 2 minidumps that occured today. I was wondering should I reinstall my gtx 260 before I sort these bsods or wait till the problems are solved first. Can I say thanks for all your help it is much appreciated.
     

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  13. TorrentG

    TorrentG Banned

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    Reboot to bios. Disable onboard video. Save. Turn off the machine. Install the GTX260. Boot to Windows. Install the latest driver for it from NVIDIA's site:

    NVIDIA

    Very welcome.

    Everything else is well in the system, as all errors are video/graphics related. Installing your card should fix that.
     
    #13 TorrentG, Aug 3, 2010
    Last edited: Aug 3, 2010
  14. theace123

    theace123 New Member

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  15. theace123

    theace123 New Member

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    ok installed gtx260, installed latest drivers from nvidia website,also did the furmark stress test, I did select to log the test but can`t seem to find the log file on my system, anyway I got the temp up to 83 degrees and it just stayed like that for ten mins so I ended the test, went to play cod 4 again after about 30 seconds got another bsod posted below.
     

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  16. TorrentG

    TorrentG Banned

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    Uninstall MagicDisc to get rid of this old driver from the system:

    Code:
    mcdbus   mcdbus.sys   Tue Feb 24 05:42:13 2009
    The crash again was involving video and DirectX. Perhaps this above driver was causing some corruption, as it's known for that.

    If there are any patches to the game itself, install.
     
  17. theace123

    theace123 New Member

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    will do this as soon as I am home again in 5 days gotta go away to work thanks for the help again.
     
  18. theace123

    theace123 New Member

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    Hi again back to try and sort this bsod problem when playing games, I have run the furmark test again , ran it for 30 minutes with no problems temp rose quickly to 80 degrees and stayed at that temp for 25 minutes with no other problems, I have tried another game Batman Arkum ASylum and the bsod happens just the same as it did with cod 4, I have also downloaded the SF diag tool zipped the results and uploaded them, any more suggestions would be appreciated.
     

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  19. TorrentG

    TorrentG Banned

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    For the heck of it and because it's has an "unnecessary" driver, I would uninstall Sandra.

    The error is definitely happening because of the video card, but I don't really think it is the driver's fault. I would make sure (all) the monitor(s) driver(s) from the manufacturer(s) are installed.

    While playing games, use RivaTuner to set the fan speed to max. See if any crashes happen like this.

    Update the motherboard bios to latest if not already.
     
  20. theace123

    theace123 New Member

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    Did all the steps that you suggested
    uninstalled sandra
    installed monitor driver
    already have the latest bios for my mobo
    installed riva tuner set fans to 100%
    Still no change latest 2 bsod files uploaded. Dont see anything different in them though.
     

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