32 bit ie8 crashes when accessing any website

Discussion in 'Windows 7 Software' started by uhrigwk, Dec 6, 2009.

  1. uhrigwk

    uhrigwk New Member

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    I have been searching for a couple weeks to solve this problem, but I have found nothing that solve my particular issue. I am hoping someone here has some advice to help me through this problem. I bought a new HP laptop with Windows Vista x64 and upgraded to Windows 7 Home Premium x64 (version 6.1.7600 Build 7600). The upgrade went flawless, everything worked well. Somehow while installing all the apps I use the 32 bit IE has stopped working. I have reset IE countless times, opened with no add-ons and I still get the same result. I have run SFC and it reports no errors.

    I suspect it may be some kind of an incompatability that arose when I installed itunes (version 9.0.2.25)or photoshop elements 6.0. I can use 64 bit ie and firefox without problems. This is a real pain because I use outlook for email, and whenever I receive an email with html graphics and I have the readong pain open it causes outlook to crash. I suspect that Outlook uses IE to render the email.
    Any help would be most appreciated.

    Here is the error message from the sindows system log in case that helps anyone. - System

    - Provider


    [ Name] Application Error


    - EventID 1000


    [ Qualifiers] 0



    Level 2


    Task 100


    Keywords 0x80000000000000

    - TimeCreated


    [ SystemTime] 2009-12-06T09:39:44.000000000Z



    EventRecordID 3764


    Channel Application


    Computer Ali


    Security
    - EventData


    iexplore.exe


    8.0.7600.16385


    4a5bc69e


    unknown


    0.0.0.0


    00000000


    c0000005


    00000000


    8d0


    01ca7657fcfaced4


    C:\Program Files (x86)\Internet Explorer\iexplore.exe


    unknown


    4863b20a-e24b-11de-9d4d-001f16db2374

    THANKS
     
  2. kemical

    kemical Windows Forum Admin
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    Hi and welcome to the forum..
    We have had many posts regarding issues after upgrading and the solution has always been to do a clean install.
     
  3. reghakr

    reghakr Excellent Member

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    Drew, there was no link for Windows 7.

    Go to Start < Run, and Tye optionalfeatures, Now click IE8 and uncheck the box, restart and go back and place a check in the the box again.
     
  4. uhrigwk

    uhrigwk New Member

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    Everyone, thanks for the quick replies. Unfortunately none have worked so far.
    Drew,
    When I went to the link they do not have a version of ie8 for Windows7, they have versions for XP, Vista Server 2003 and 2008, but no windows 7.
    reghakr,
    Like you suggested I disabled IE8, rebooted and enabled it. I am still having the same problems.

    Any other ideas,
    Thanks,
     
  5. kemical

    kemical Windows Forum Admin
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    What security are you running?
     
  6. uhrigwk

    uhrigwk New Member

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    mcafee. I tried to disable the firewall, but it still did not work
     
  7. kemical

    kemical Windows Forum Admin
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    Have you tried running something like AVG in it's place and seeing if it makes a difference?
     
    #7 kemical, Dec 6, 2009
    Last edited: Dec 6, 2009
  8. reghakr

    reghakr Excellent Member

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    If you decide to uninstall Mcafee , I highly recommend you download Universal Extractor

    This creates a restore point run the application own Uninstaller, then searches for leftover files and registry entries.
     

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