I have been searching for a couple weeks to solve this problem, but I have found nothing that solve my particular issue. I am hoping someone here has some advice to help me through this problem. I bought a new HP laptop with Windows Vista x64 and upgraded to Windows 7 Home Premium x64 (version 6.1.7600 Build 7600). The upgrade went flawless, everything worked well. Somehow while installing all the apps I use the 32 bit IE has stopped working. I have reset IE countless times, opened with no add-ons and I still get the same result. I have run SFC and it reports no errors.
I suspect it may be some kind of an incompatability that arose when I installed itunes (version 9.0.2.25)or photoshop elements 6.0. I can use 64 bit ie and firefox without problems. This is a real pain because I use outlook for email, and whenever I receive an email with html graphics and I have the readong pain open it causes outlook to crash. I suspect that Outlook uses IE to render the email.
Any help would be most appreciated.
Here is the error message from the sindows system log in case that helps anyone. - System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2009-12-06T09:39:44.000000000Z
EventRecordID 3764
Channel Application
Computer Ali
Security
- EventData
iexplore.exe
8.0.7600.16385
4a5bc69e
unknown
0.0.0.0
00000000
c0000005
00000000
8d0
01ca7657fcfaced4
C:\Program Files (x86)\Internet Explorer\iexplore.exe
unknown
4863b20a-e24b-11de-9d4d-001f16db2374
THANKS
I suspect it may be some kind of an incompatability that arose when I installed itunes (version 9.0.2.25)or photoshop elements 6.0. I can use 64 bit ie and firefox without problems. This is a real pain because I use outlook for email, and whenever I receive an email with html graphics and I have the readong pain open it causes outlook to crash. I suspect that Outlook uses IE to render the email.
Any help would be most appreciated.
Here is the error message from the sindows system log in case that helps anyone. - System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2009-12-06T09:39:44.000000000Z
EventRecordID 3764
Channel Application
Computer Ali
Security
- EventData
iexplore.exe
8.0.7600.16385
4a5bc69e
unknown
0.0.0.0
00000000
c0000005
00000000
8d0
01ca7657fcfaced4
C:\Program Files (x86)\Internet Explorer\iexplore.exe
unknown
4863b20a-e24b-11de-9d4d-001f16db2374
THANKS