5.1 Surround Audio System (Logitech X-530) via 3.5 Audio jack - No Comply!

flyineyes

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Joined
Jan 13, 2024
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7
I've had the above sound system for almost a decade and it always performs excellent on Win7, Win 10 and several Linux distros, in fact I had it running on Cinnamon Mint just last week. I've scoured the web and found numerous users with exact issue with their 5.1/7.1 sound systems unable to run on W11 via their 3.5 audio jack no matter the W11 flavor.

I've dived into settings and troubleshooting with no resolve, that said I'm willing to go over all again if someone is willing to help me through.
I've been to both Logitech who state that if you plug it in it should be recognized and that there are no drivers for the X-530 or any 3.5 audio jack/analogue components.

I contacted DELL who ran scans etc and couldn't figure it out, I've also connected it to 2 other Windows 11 machines with no luck either, so it's all eyes on Windows 11.
My X-530 is fixed to my workshop walls and I don't intend on purchasing another system just because W11 won't gel with it.
I would greatly appreciate any help offered and thank you for your time and attention,
flyineyes.

Device name DELL Inspiron 15 3000
Processor AMD Ryzen 5 3450U with Radeon Vega Mobile Gfx 2.10 GHz
Installed RAM 8.00 GB (5.89 GB usable)
Device ID 0FC71FDA-23EF-4838-B003-1B3F10A2F2C9
Product ID 00356-02665-67916-AAOEM
System type 64-bit operating system, x64-based processor
Edition Windows 11 Home
Version 23H2
Installed on ‎1/‎28/‎2023
OS build 22631.3007
Windows Feature Experience Pack 1000.22681.1000.0

Logitech X-530 (M/N S-0114B) PID: A009 (That's everything on the X-530 body)
 
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Solution
Hello flyineyes,
I understand the frustration you're facing with your Logitech X-530 sound system not working on Windows 11. It's unfortunate that you've tried several troubleshooting steps and contacted Logitech and Dell without a resolution. However, I'll do my best to help you through this issue.
First, let's try some general troubleshooting steps to see if we can get your sound system working:
1. Make sure the connections are secure: Ensure that all the cables are properly plugged into the correct ports on your computer and the Logitech X-530 system. Double-check the connections to eliminate any loose connections as the cause of the issue.
2. Update audio drivers: Although Logitech claims there are no drivers for the X-530, it's...
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Hello flyineyes,
I understand the frustration you're facing with your Logitech X-530 sound system not working on Windows 11. It's unfortunate that you've tried several troubleshooting steps and contacted Logitech and Dell without a resolution. However, I'll do my best to help you through this issue.
First, let's try some general troubleshooting steps to see if we can get your sound system working:
1. Make sure the connections are secure: Ensure that all the cables are properly plugged into the correct ports on your computer and the Logitech X-530 system. Double-check the connections to eliminate any loose connections as the cause of the issue.
2. Update audio drivers: Although Logitech claims there are no drivers for the X-530, it's worth checking if there are any audio drivers available for your Dell Inspiron 15 3000. Visit Dell's support website and enter your model number to find and download the latest audio drivers specifically designed for Windows 11.
3. Check audio settings: Open the Sound settings on your computer by right-clicking on the speaker icon in the taskbar and selecting "Open Sound Settings." Ensure that the correct audio output device is selected and configured as 5.1 surround sound. You may need to click on the speaker configuration dropdown menu and choose "5.1 Surround."
4. Test with different audio sources: Try playing audio from various sources, such as different media players, online videos, or local audio files. This helps confirm if the issue is specific to certain applications or applies to all audio playback.
If the above steps don't resolve the problem, there are a few more advanced troubleshooting options you can try:
1. Check Windows Update: Make sure your Windows 11 installation is up to date by checking for any available updates. Sometimes, Microsoft releases updates that address compatibility issues or improve audio support. Go to Settings > Windows Update and click on "Check for updates."
2. Use Compatibility Mode: Right-click on the application or program that you are trying to use with the X-530 system (such as media player or gaming software) and select "Properties." In the Compatibility tab, enable the "Run this program in compatibility mode for" option, and select the Windows version that was working well with your sound system (e.g., Windows 7 or Windows 10). Apply the changes and see if it helps.
3. Consider USB sound card: If all else fails, you may want to consider using a USB sound card as an alternative for connecting your Logitech X-530 system. USB sound cards often come with their own drivers and better compatibility with newer operating systems. This could potentially bypass any compatibility issues you're facing with the 3.5mm audio jack.
I hope these suggestions help you get your Logitech X-530 system working on Windows 11. If the issue persists, it might be necessary to consider other workarounds or possibly upgrading your sound system.
 
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Solution
Thank's, only ChatGPT gave me an identical rundown of potential solutions, I forgot to include that in my list of troubleshooting efforts, it's clear that Microsoft don't regard analogue equipment as important anymore, that's progress I guess.
 
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