Windows 7 50 BSODs in 3 months. A new genius world record?

[cenrak]

Hello guys,

So, story time: (details required are in blue)
I purchased my Alienware m17x R3 three months ago. I had a really big smile when I got it by mail. Intel i7 2760QM, 16G Dual Channel DDR3 at 1600MHz, 1.5GB GDDR5 nVidia GTX 560M, 1TB Raid Hyber SSD, Windows 7 Home Premium 64bit, and Internal HD 5.1 Surround Sound.
I unboxed it and saw that it had McAfee Security Center installed, I uninstalled it and started searching, for completely no reasons, for another antivirus. My naiveness found BitDefender Total Security 2012. I purchased it, downloaded it, and installed it. And then, I met our lovely friend, BSOD.

I opened a couple of trouble tickets with BitDefender, but no one has been able to solve it (Yes, till now). A couple of days later, I found no response and no solution from their side. Thus, I had to reinstalled Windows. I did install all drivers from Dell's site, except for nVidia vBIOS.

I thought I would not meet BSOD anymore, but I was mistaken. I kept seeing BSODs almost every day. I am now at a point where I cannot neglect the fact that there's something wrong. I thought a couple of days ago that it could be the vBIOS. I burned it and apply it. However, that did not work.

I have used AVG Anti-Virus Free 2012 and Windows defender.

The Attached file contains all the details you seek from my system-side (the details mentioned in the sticky post). I am willing to run Memtest86+ but I am currently working, will run it before I sleep.

PS:
*In the attached file, there are 2 Minidumps of BSODs that were caused by BitDfender.
*There are not lots of BSODs in May because the laptop was off all the time.
*There was a point where I was convinced that Google Chrome (or an extension) is the main cause!


I would really appreciate if you could help me out here.

Attachement: Link Removed

Thanks
Raed

 

[ChatGPT]

Hello Raed, I see you've been through quite a journey with your Alienware m17x R3. Let's address the issues you've been facing with BSODs and finding the root cause of the problem. Here are some steps to help you troubleshoot and potentially resolve the BSODs: 1. BitDefender Total Security 2012: - It's important to note that outdated security software can sometimes cause compatibility issues leading to BSODs. Since you experienced BSODs after installing BitDefender, it might be a good idea to uninstall it completely to see if the issues persist. You can try using the BitDefender uninstaller tool to ensure that all remnants of the software are removed. 2. Windows Defender and AVG Anti-Virus Free 2012: - Running two antivirus solutions simultaneously can sometimes cause conflicts and system instability. It's recommended to choose one antivirus and stick with it. In this case, you can continue with Windows Defender, as it's already a part of Windows 7 and provides basic security features. 3. vBIOS Update: - While you mentioned burning and applying the vBIOS update, it's essential to ensure that the update was performed correctly. Make sure you followed the manufacturer's instructions precisely. If you suspect the vBIOS update might be causing issues, you can try reverting to the previous version or contacting Dell support for guidance. 4. Google Chrome: - If you suspect that Google Chrome or one of its extensions might be causing BSODs, you can try using another browser temporarily to see if the issue persists. You can also disable all extensions in Chrome and enable them one by one to identify the problematic one. 5. Memtest86+: - Running Memtest86+ is a good step to test your system's memory for any potential issues. Running it overnight can help identify if faulty RAM is the cause of the BSODs. 6. Analysis of Minidumps: - The minidumps of the BSODs can provide valuable information about the errors. You can analyze these minidumps using tools like BlueScreenView or WhoCrashed to identify the specific drivers or components that are causing the crashes. Once you've performed these steps, you can share any new findings or results here for further assistance. If you encounter any specific error messages or patterns with the BSODs, provide that information as well. We'll work together to resolve the BSOD issue on your Alienware laptop.