A few BSOD's over the last week.

Relvo

New Member
#1
So, I've been having some weird BSOD's. The reason why they're weird is I don't actually see the blue screen, it just freezes for a few seconds, turns off and turns back on.


I assumed it was overheating, but it appears to be not. I've come here because I'm completely clueless as to what's causing it but it's BSOD 124, so I assume the PSU is possibly dying? I tested my ram to no errors either.




I'll include my minidumps and other things. View attachment W7F_01-06-2013.rar
 


usasma

Fantastic Member
Microsoft Community Contributor
#2
STOP 0x124 errors are mostly hardware problems - although occasionally they can be caused by lower level drivers.

Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

These devices are having problems in Device Manager:
Virtual Audio Cable ROOT\MEDIA\0001 52
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0012&SUBSYS_10DE0101&REV_1001\5&160CEFE3&0&0001 32
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0012&SUBSYS_10DE0101&REV_1001\5&160CEFE3&0&0101 32
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0012&SUBSYS_10DE0101&REV_1001\5&160CEFE3&0&0201 32
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0012&SUBSYS_10DE0101&REV_1001\5&160CEFE3&0&0301 32
TAP-Win32 Adapter V9 (Tunngle) ROOT\NET\0001 This device is disabled.
The first one appears to be corrupted/damaged. The rest are disabled. Have you deliberately disabled these devices? If so, why?

The Virtual Audio cable thing seems to be associated with a USB audio device (from my Google searches). Please uninstall the device and see if the error goes away.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] DuplexSecure - FAQ [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.



Code:
Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060113-27877-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols;srv*c:\SymcachePublic*http://ctxsym.citrix.com/symbolsad/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`0341c000 PsLoadedModuleList = 0xfffff800`0365f670
Debug session time: Sat Jun  1 02:02:26.967 2013 (UTC - 4:00)
System Uptime: 0 days 0:00:12.232
Loading Kernel Symbols
...............................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8008cab038, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

1: kd> !niemiro.auto_errrec
===============================================================================
Common Platform Error Record @ fffffa8008cab038
-------------------------------------------------------------------------------
Record Id     : 01ce5e8d91a6a3e5
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 6/1/2013 6:02:26 (UTC)
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8008cab0b8
Section       @ fffffa8008cab190
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 3
CPU Version   : 0x0000000000100f42
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8008cab100
Section       @ fffffa8008cab250
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : 42 0f 10 00 00 08 04 00 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8008cab250

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8008cab148
Section       @ fffffa8008cab2d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
  Status      : 0xfa00000000070f0f

1: kd> !analyze -v; lmtsmn; !sysinfo cpuspeed; !sysinfo SMBIOS
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8008cab038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`033b66f0 fffff800`036dcca9 : fffffa80`08cab010 fffffa80`06a8e040 00000000`00000006 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`033b6c10 fffff800`035bde87 : fffffa80`08cab010 fffff800`036372d8 fffffa80`06a8e040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`033b6c40 fffff800`03525285 : fffff800`03698ae0 fffff800`0349b23d 00000000`00000010 00000000`00000202 : nt!WheapProcessWorkQueueItem+0x57
fffff880`033b6c80 fffff800`0349b251 : fffff880`00fdee00 fffff800`03525260 fffffa80`06a8e000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`033b6cb0 fffff800`0372fede : 00000000`00000000 fffffa80`06a8e040 00000000`00000080 fffffa80`069ab990 : nt!ExpWorkerThread+0x111
fffff880`033b6d40 fffff800`03482906 : fffff880`03164180 fffffa80`06a8e040 fffff880`0316efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`033b6d80 00000000`00000000 : fffff880`033b7000 fffff880`033b1000 fffff880`033b6210 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

start             end                 module name
fffff880`01000000 fffff880`01057000   ACPI     ACPI.sys     Sat Nov 20 04:19:16 2010 (4CE79294)
fffff880`01838000 fffff880`01887000   ahcix64s ahcix64s.sys Wed Sep 23 08:52:47 2009 (4ABA1A1F)
fffff880`01077000 fffff880`01082000   amdxata  amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
fffff880`01830000 fffff880`01838000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:22 2009 (4A005486)
fffff880`00ce5000 fffff880`00da5000   CI       CI.dll       Sat Nov 20 08:12:36 2010 (4CE7C944)
fffff880`01800000 fffff880`01830000   CLASSPNP CLASSPNP.SYS Sat Nov 20 04:19:23 2010 (4CE7929B)
fffff880`00c87000 fffff880`00ce5000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0141b000 fffff880`0148d000   cng      cng.sys      Fri Jun 01 23:25:51 2012 (4FC987BF)
fffff880`01b24000 fffff880`01b32000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`019c3000 fffff880`019d9000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01b3c000 fffff880`01b8b000   dump_ahcix64s dump_ahcix64s.sys Wed Sep 23 08:52:47 2009 (4ABA1A1F)
fffff880`01b8b000 fffff880`01b9e000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`01b32000 fffff880`01b3c000   dump_storport dump_storport.sys Fri Apr 22 16:04:32 2011 (4DB1DF50)
fffff880`00da5000 fffff880`00db9000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`00fae000 fffff880`00ffa000   fltmgr   fltmgr.sys   Sat Nov 20 04:19:24 2010 (4CE7929C)
fffff880`0149e000 fffff880`014a8000   Fs_Rec   Fs_Rec.sys   Wed Feb 29 22:41:06 2012 (4F4EEFD2)
fffff880`01989000 fffff880`019c3000   fvevol   fvevol.sys   Wed Jan 23 22:11:24 2013 (5100A65C)
fffff880`01897000 fffff880`018e0000   fwpkclnt fwpkclnt.sys Wed Jan 02 22:06:48 2013 (50E4F5C8)
fffff800`03a02000 fffff800`03a4b000   hal      hal.dll      Sat Nov 20 08:00:25 2010 (4CE7C669)
fffff880`01980000 fffff880`01989000   hwpolicy hwpolicy.sys Sat Nov 20 04:18:54 2010 (4CE7927E)
fffff800`00ba8000 fffff800`00bb2000   kdcom    kdcom.dll    Sat Feb 05 11:52:49 2011 (4D4D8061)
fffff880`01200000 fffff880`0121b000   ksecdd   ksecdd.sys   Fri Jun 01 22:50:23 2012 (4FC97F6F)
fffff880`0121b000 fffff880`01245000   ksecpkg  ksecpkg.sys  Fri Jun 01 23:27:11 2012 (4FC9880F)
fffff880`00c66000 fffff880`00c73000   mcupdate mcupdate.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`00e5c000 fffff880`00e76000   mountmgr mountmgr.sys Sat Nov 20 04:19:21 2010 (4CE79299)
fffff880`01060000 fffff880`0106a000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`00c00000 fffff880`00c5e000   msrpc    msrpc.sys    Sat Nov 20 04:21:56 2010 (4CE79334)
fffff880`0196e000 fffff880`01980000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014a8000 fffff880`0159a000   ndis     ndis.sys     Wed Aug 22 11:11:46 2012 (5034F6B2)
fffff880`0159a000 fffff880`015fa000   NETIO    NETIO.SYS    Wed Aug 22 11:11:28 2012 (5034F6A0)
fffff800`0341c000 fffff800`03a02000   nt       ntkrnlmp.exe Mon Mar 18 23:21:42 2013 (5147D9C6)
fffff880`01245000 fffff880`013e7000   Ntfs     Ntfs.sys     Fri Apr 12 07:54:36 2013 (5167F5FC)
fffff880`00f84000 fffff880`00f99000   partmgr  partmgr.sys  Sat Mar 17 01:06:09 2012 (4F641BC1)
fffff880`00f51000 fffff880`00f84000   pci      pci.sys      Sat Nov 20 04:19:11 2010 (4CE7928F)
fffff880`0148d000 fffff880`0149e000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`00c73000 fffff880`00c87000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`01934000 fffff880`0196e000   rdyboost rdyboost.sys Sat Nov 20 04:43:10 2010 (4CE7982E)
fffff880`0192c000 fffff880`01934000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`01085000 fffff880`011f8000   sptd     sptd.sys     Sat Mar 03 11:45:52 2012 (4F524AC0)
fffff880`01ac1000 fffff880`01b24000   storport storport.sys Thu Mar 10 23:30:23 2011 (4D79A55F)
fffff880`01600000 fffff880`01800000   tcpip    tcpip.sys    Wed Jan 02 22:11:48 2013 (50E4F6F4)
fffff880`0106a000 fffff880`01077000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`00f99000 fffff880`00fae000   volmgr   volmgr.sys   Sat Nov 20 04:19:28 2010 (4CE792A0)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  Sat Nov 20 04:20:43 2010 (4CE792EB)
fffff880`018e0000 fffff880`0192c000   volsnap  volsnap.sys  Sat Nov 20 04:20:08 2010 (4CE792C8)
fffff880`00e7f000 fffff880`00f41000   Wdf01000 Wdf01000.sys Wed Jul 25 22:25:13 2012 (5010AA89)
fffff880`00f41000 fffff880`00f51000   WDFLDR   WDFLDR.SYS   Wed Jul 25 22:29:04 2012 (5010AB70)
fffff880`01057000 fffff880`01060000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
Mini Kernel Dump does not contain unloaded driver list
sysinfo: could not find necessary interfaces.
sysinfo: note that mssmbios.sys must be loaded (XPSP2+).
sysinfo: could not find necessary interfaces.
sysinfo: note that mssmbios.sys must be loaded (XPSP2+).
 


Relvo

New Member
#3
Ah, I did not disable those manually. Unfortunately, I have been having issues installing videocard drivers for the last month, and this didn't happen prior. could it be that the video driver is the cause of all of this?-By trouble I mean issues installing, where it would fail and revert to the previously installed driver.

I'll try what you suggested, as well.

Just incase, I (finally) found a solution to my driver problem and installed new drivers, will report back if none of the above works.
 


Last edited:
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