OK this worked for me , but it might not for you (in other words you tried it and it didn`t work so dont blame me) After HOURS of experimenting this worked for me!!! Go to Kodaks main site. Hover over all Kodak Products and Services. Select Consumer Products / all in one printers / software / downloads & upgrades. Choose Product / Printers / all in one / esp3 (or whatever) then hit "GO" choose you Operating System (make sure you choose VISTA) Download both the Software and the Firmware to your Desktop. NOW, go to Control panel /Programs & Features. Right click on Kodak AIO Home Center and UNINSTALL. Now run the installer from the desktop, when complete run the Firmware. Hope it works for you,, BECAUSE IT DID FOR ME!!!!