a virus scan gone wrong???

BiG GrEEn BuDz

Well-Known Member
#1
recently a friend of mine sent me a link to a youtube page, and an avast antivirus alert popped up as the page loaded saying it blocked some sort of malicious code, then i tried going to a few different other legitimate sites, like google, yahoo, microsoft.... every site set off avast, so i ran a quick scan, when i saw 15 infected files listed i just stopped the scan and decided to go with a bootscan to be safe. durring the boot scan, as soon as it found 2 or 3 infected files right off the bat, i hit "quarentine all" not realizing that some 6000+ files were going to get flagged. after the scan at first i couldnt get into windows, i restarted again and windows started, so i figured i better do a system restore. something then went wrong with my system restore saying it could not complete the task for some reason, so i went into safe mode, and re-ran the system restore and it worked. afterwords i rescanned with malwarebytes, avast, and webroot, and didnt find any infected files. so i looked at avast to find out exactly what i downloaded that caused this, and every file that it flagged was in my windows folder. since all this happened, ive had countless programs ive tried to install/run that wont, saying not a valid win32 program, and other various errors... so as a last resort i downloaded hijackthis to find that a bunch of my windows services are listed as (file missing). i dont know if it helps, but ive included part of the hijackthis log.
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\windows\system32\GameMon.des.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
id really appreciate any ideas on what i did, normally id pop a windows disk in, format the hard drive and start fresh, but unfortunately its a newer computer that didnt come with anything but a disk with drivers, and i dont own a windows 7 OEM disk.
im on windows 7 64bit, if that matters at all, thanks 2 anyone who replies.
 


#2
sorry if i missed it but can you still boot into windows ?

If so try running sfc /scannow from an elevated command prompt it may be able to repair the missing files ?

I must admit it does sound terminal though , have you tried contacting your original supplier for a replacement OEM disc ?
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.