Assorted BSODs - please help me!


For the last few days, I've had problems with Windows 7 crashing, giving me BSODs with various error messages. I've attached 2 dump files, although there were more before I used system restore (which didn't do any good).

Aside from the zipped dump files, I've also had DRIVER IRQL NOT LESS OR EQUAL & PAGE FAULT IN NONPAGED AREA. But from what I've seen, it seems to be ntoskrnl.exe that crops up most of all.

The only new thing with my PC is a media switch box that I can plug in my wii, vhs and PC into, that allows me to play each of these through my monitor and speakers. But this has been set up a week before the troubles started, and it would surely not affect the PC anyway?

I have tried to sort it out myself using the guide that is posted at the top of the thread, but it seems to be beyond me. I've put as much of my computer spec on my profile as I know, but if you need to know anything else, just ask and I'll try and find out.

Thanks, Mike.



Extraordinary Member
Hi Mike and Welcome to The Forum.

Usual causes:
Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack.

Your latest dump file lists ntkrnlmp.exe as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.

As a Priority:

AVG is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct AVG Remover for your system (32 or 64 bit).
If you have AVG ID protection installed, download the AVGID Protection Remover from the above link as well (it wouldn't hurt to download and run it anyway). Download BSOD friendly Microsoft Security Essentials as AVG's replacement.
Uninstall AVG through the Control Panel. Re-boot to Safe Mode and run the AVG Removal tool(s). Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled! Feel free to re-try AVG after your blue screens have been resolved.

Drivers that pre-date Windows 7. Update:

GEARAspiWDM.sys Mon May 18 13:17:04 2009 Gear Software CD-ROM Class Filter Driver v4.019.1 (Oct 2011). Also loads with iTunes

nvlddmkm.sys Sat Oct 16 18:12:46 2010
nvmf6264.sys Thu Apr 30 20:45:59 2009
nForce Ethernet
nvsmu.sys Sat Apr 25 04:07:14 2009
nvstor64.sys Thu Apr 30 02:57:30 2009
nVidia Graphics Drivers.

  • Download and install Driver Sweeper.
  • Uninstall your current Graphics setup through Programs and Features
  • Boot to (preferably) Safe Mode and run Driver Sweeper to clean up the remnants of your current Graphics set up.
  • Reboot to Normal Mode.
  • Install your new Graphics set up.

RTKVHD64.sys Mon Jul 20 11:52:29 2009 Realtek HD Audio R2.66

Bugcheck Analysis:
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80002c99c92}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner

2: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
kb will then show the corrected stack.
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002c99c92

Debugging Details:




PROCESS_NAME:  iexplore.exe


LAST_CONTROL_TRANSFER:  from fffff80002c8a1e9 to fffff80002c8ac40

fffff880`02f69ca8 fffff800`02c8a1e9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`02f69cb0 fffff800`02c886b2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02f69df0 fffff800`02c99c92 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`0b92d000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiCheckAging+0x2


fffff800`02c886b2 90              nop


SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

fffff880`04046000 fffff880`04084000   1394ohci 1394ohci.sys Sat Nov 20 10:44:56 2010 (4CE7A6A8)
fffff880`00ece000 fffff880`00f25000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`03600000 fffff880`03689000   afd      afd.sys      Mon Apr 25 03:33:58 2011 (4DB4DD96)
fffff880`04094000 fffff880`040aa000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`02d4e000 fffff880`02d63000   amdppm   amdppm.sys   Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`0109b000 fffff880`010a6000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`00cda000 fffff880`00ce3000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00d67000 fffff880`00d91000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff880`09b6d000 fffff880`09b98000   AVGIDSDriver AVGIDSDriver.Sys Fri May 27 15:06:19 2011 (4DDFAFDB)
fffff880`019d3000 fffff880`019dd000   AVGIDSEH AVGIDSEH.Sys Tue Feb 22 05:23:04 2011 (4D634838)
fffff880`0949f000 fffff880`094aa000   AVGIDSFilter AVGIDSFilter.Sys Thu Feb 10 04:59:37 2011 (4D5370B9)
fffff880`02cd9000 fffff880`02d28000   avgldx64 avgldx64.sys Fri Jan 07 04:36:39 2011 (4D269857)
fffff880`01400000 fffff880`0140f000   avgmfx64 avgmfx64.sys Tue Mar 01 12:25:15 2011 (4D6CE5AB)
fffff880`019c7000 fffff880`019d3000   avgrkx64 avgrkx64.sys Wed Mar 16 14:06:34 2011 (4D80C3EA)
fffff880`036f6000 fffff880`03756000   avgtdia  avgtdia.sys  Mon Apr 04 22:54:35 2011 (4D9A3E1B)
fffff880`0140f000 fffff880`01416000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`02cc8000 fffff880`02cd9000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`095c3000 fffff880`095e1000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff960`00730000 fffff960`00757000   cdd      cdd.dll      Sat Nov 20 12:55:34 2010 (4CE7C546)
fffff880`015d1000 fffff880`015fb000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`01997000 fffff880`019c7000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00d09000 fffff880`00d67000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01164000 fffff880`011d6000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`04084000 fffff880`04094000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`094aa000 fffff880`094b3000   cpuz135_x64 cpuz135_x64.sys Tue Nov 09 13:33:36 2010 (4CD94DB0)
fffff880`043f2000 fffff880`04400000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`00ddd000 fffff880`00dfb000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`00dce000 fffff880`00ddd000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01981000 fffff880`01997000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`043ca000 fffff880`043ec000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`04200000 fffff880`0420a000   dump_diskdump dump_diskdump.sys Sat Nov 20 10:33:56 2010 (4CE7A414)
fffff880`03fce000 fffff880`03fe1000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`02dbe000 fffff880`02dfb000   dump_nvstor64 dump_nvstor64.sys Thu Apr 30 02:57:30 2009 (49F9058A)
fffff880`041f2000 fffff880`041fe000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`040e1000 fffff880`041d5000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`04000000 fffff880`04046000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`010f2000 fffff880`01106000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`010a6000 fffff880`010f2000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`013e9000 fffff880`013f3000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01947000 fffff880`01981000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`01854000 fffff880`0189e000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff880`02c8b000 fffff880`02c98000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`031f7000 fffff800`03240000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`02c67000 fffff880`02c8b000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`094fa000 fffff880`095c3000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`0193e000 fffff880`01947000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`02d6c000 fffff880`02d8a000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`02d99000 fffff880`02da8000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff800`00bae000 fffff800`00bb8000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff880`03f79000 fffff880`03fbc000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`013bd000 fffff880`013d8000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`015a6000 fffff880`015d1000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`043ec000 fffff880`043f1200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`01623000 fffff880`01638000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`01600000 fffff880`01623000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00ce8000 fffff880`00cf5000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`02c98000 fffff880`02ca6000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`02d8a000 fffff880`02d99000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`00cc0000 fffff880`00cda000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`095e1000 fffff880`095f9000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`09400000 fffff880`0942d000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
fffff880`0942d000 fffff880`0947b000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:46:28 2011 (4E17C104)
fffff880`0947b000 fffff880`0949f000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
fffff880`011d6000 fffff880`011e1000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00f2e000 fffff880`00f38000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01106000 fffff880`01164000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`011f2000 fffff880`011fd000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`0192c000 fffff880`0193e000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`01453000 fffff880`01546000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`040ce000 fffff880`040da000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`03f30000 fffff880`03f5f000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`03e5a000 fffff880`03e6f000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`036b8000 fffff880`036c7000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`03756000 fffff880`0379b000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`01546000 fffff880`015a6000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`011e1000 fffff880`011f2000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`037ec000 fffff880`037f8000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02c0e000 fffff800`031f7000   nt       ntkrnlmp.exe Thu Jun 23 03:53:23 2011 (4E02AAA3)
fffff880`0121a000 fffff880`013bd000   Ntfs     Ntfs.sys     Sat Nov 20 09:20:57 2010 (4CE792F9)
fffff880`019f5000 fffff880`019fe000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`053da000 fffff880`053db180   nvBridge nvBridge.kmd Sat Oct 16 18:06:16 2010 (4CB9DB88)
fffff880`03eac000 fffff880`03ed5000   nvhda64v nvhda64v.sys Tue Sep 07 21:08:40 2010 (4C869BC8)
fffff880`04800000 fffff880`053d9a80   nvlddmkm nvlddmkm.sys Sat Oct 16 18:12:46 2010 (4CB9DD0E)
fffff880`03ede000 fffff880`03f2f380   nvmf6264 nvmf6264.sys Thu Apr 30 20:45:59 2009 (49F9FFF7)
fffff880`02da8000 fffff880`02db3000   nvsmu    nvsmu.sys    Sat Apr 25 04:07:14 2009 (49F27E62)
fffff880`00d91000 fffff880`00dce000   nvstor64 nvstor64.sys Thu Apr 30 02:57:30 2009 (49F9058A)
fffff880`03692000 fffff880`036b8000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`00f78000 fffff880`00f8d000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`00f38000 fffff880`00f6b000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`00e00000 fffff880`00e07000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00e07000 fffff880`00e17000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`013d8000 fffff880`013e9000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`09a79000 fffff880`09b1f000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`03e6f000 fffff880`03eac000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00cf5000 fffff880`00d09000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`040aa000 fffff880`040ce000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`041d5000 fffff880`041f0000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`053dc000 fffff880`053fd000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`03f5f000 fffff880`03f79000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`0379b000 fffff880`037ec000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`01449000 fffff880`01452000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01210000 fffff880`01219000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`013f3000 fffff880`013fc000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`018f2000 fffff880`0192c000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`01638000 fffff880`01650000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`0420c000 fffff880`043c9a00   RTKVHD64 RTKVHD64.sys Mon Jul 20 11:52:29 2009 (4A644C6D)
fffff880`09b1f000 fffff880`09b2a000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`018ea000 fffff880`018f2000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`0aaf3000 fffff880`0ab8b000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
fffff880`09a00000 fffff880`09a69000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
fffff880`09b2a000 fffff880`09b5b000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
fffff880`01038000 fffff880`0109b000   storport storport.sys Sat Nov 20 10:35:02 2010 (4CE7A456)
fffff880`041f0000 fffff880`041f1480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01650000 fffff880`01854000   tcpip    tcpip.sys    Thu Sep 29 04:43:04 2011 (4E83E948)
fffff880`09b5b000 fffff880`09b6d000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`01022000 fffff880`0102f000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`01000000 fffff880`01022000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`036e2000 fffff880`036f6000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff960`00480000 fffff960`0048a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`02d28000 fffff880`02d4e000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`03fbc000 fffff880`03fce000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`0420a000 fffff880`0420bf00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`02c56000 fffff880`02c67000   usbehci  usbehci.sys  Sat Nov 20 10:43:54 2010 (4CE7A66A)
fffff880`03e00000 fffff880`03e5a000   usbhub   usbhub.sys   Sat Nov 20 10:44:30 2010 (4CE7A68E)
fffff880`02db3000 fffff880`02dbe000   usbohci  usbohci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`02c00000 fffff880`02c56000   USBPORT  USBPORT.SYS  Sat Nov 20 10:44:00 2010 (4CE7A670)
fffff880`03fe1000 fffff880`03ffc000   USBSTOR  USBSTOR.SYS  Sat Nov 20 10:44:05 2010 (4CE7A675)
fffff880`00f6b000 fffff880`00f78000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`01416000 fffff880`01424000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`01424000 fffff880`01449000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00f8d000 fffff880`00fa2000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`00fa2000 fffff880`00ffe000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`0189e000 fffff880`018ea000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`036c7000 fffff880`036e2000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`01200000 fffff880`01210000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e1b000 fffff880`00ebf000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00ebf000 fffff880`00ece000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`03689000 fffff880`03692000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00020000 fffff960`00334000   win32k   win32k.sys   Thu Nov 24 04:51:38 2011 (4ECDCD5A)
fffff880`02d63000 fffff880`02d6c000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00f25000 fffff880`00f2e000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`02ca6000 fffff880`02cc7000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)
fffff880`0ab8b000 fffff880`0abbc000   WUDFRd   WUDFRd.sys   Sat Nov 20 10:43:32 2010 (4CE7A654)

Unloaded modules:
fffff880`019dd000 fffff880`019eb000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`019eb000 fffff880`019f5000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`01600000 fffff880`0163d000   dump_nvstor6
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003D000
fffff880`0163d000 fffff880`01650000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


Wow thanks Elmer - will try all that when I get home tonight and post the results. Good of you to respond so fast!


Drivers that pre-date Windows 7. Update:

GEARAspiWDM.sys Mon May 18 13:17:04 2009 Gear Software CD-ROM Class Filter Driver v4.019.1 (Oct 2011). Also loads with iTunes

nvlddmkm.sys Sat Oct 16 18:12:46 2010
nvmf6264.sys Thu Apr 30 20:45:59 2009
nForce Ethernet
nvsmu.sys Sat Apr 25 04:07:14 2009
nvstor64.sys Thu Apr 30 02:57:30 2009
nVidia Graphics Drivers.

  • Download and install Driver Sweeper.
  • Uninstall your current Graphics setup through Programs and Features
  • Boot to (preferably) Safe Mode and run Driver Sweeper to clean up the remnants of your current Graphics set up.
  • Reboot to Normal Mode.
  • Install your new Graphics set up.

RTKVHD64.sys Mon Jul 20 11:52:29 2009 Realtek HD Audio R2.66

Hello again, I've done the first part, that is fully removing AVG and replacing with MSE. So far, so good.

When you say to uninstall my current graphics setup through programs and features, which programs from the list below do you mean? Just certain drivers, or everything from Nvidia?

Programs and features snip.JPG

Also, when it comes to getting new drivers for the nForce Ethernet on the NVIDIA site, I come up aginst a blank wall, as it needs me to select a series number, which I can't seem to find. When I try to look elsewhere for a driver for a n-force 10/100/1000 mbps ethernet for windows 7, I get a huge choice. Any idea?

Thanks again for your assistance!


please ignore - managed to duplicate my post!

Last edited:


Extraordinary Member
please ignore - managed to duplicate my post!
Thatll be because you are a new member Mike and your posts won't appear until they've been "moderated", especially if they contain attachments/links. This is to combat a wave of spam that's been hitting the site. I think one more post and you'll be in the clear!! :D

I've got an AMD/ATI card and if I uninstall the cat control centre, that gives me options to uninstall everything from AMD/ATI. I think the one you have to look at is the nVidia Graphics driver 260.99. What that doesn't remove, Driver Sweeper will when you run that in Safe Mode.

I'll have a look for the Ethernet driver(s).

Hey Elmer,

Sorry there's been no feedback the last few days, but for obvious reasons, and like so many others, I've been rather busy with Christmas preperations, and haven't had time to follow your repair advice. I can report though that although I seem to have had only one further BSOD (attached), Windows seems to crash often, often when I am away from my PC, but when I am there, I notice narrow horizontal lines appear at either the top or bottom of the screen - when this happens, it freezes up and I can only press the power button to turn it off. Don't know whether this is illuminating or not, but thought it might be important.

Have a good Christmas / Chanukah / Holiday etc!



Finally I got around to carrying out your instructions concerning the drivers. So I uninstalled, ran driver sweeper in safe mode and then reinstalled new drivers from the net. Couldn't do this with the ethernet driver, I tried that earlier and as you would imagine, there was no internet connection once it was gone, so I couldn't download any new drivers. However, after completing the above, i made sure to update the ethernet driver through device manager. Problem is, after all of this, my PC still crashes regularly.

If you check the minidump folder I've attached, you'll see that I've had plenty of BSOD occurences throughout the festive season! I carried out the above last night, around 19:00. I've had three since then, the last one while a CD was burning.

Another thing I've noticed is that when my PC is booting up, a message says "AMD DATA CHANGE - UPDATE NEW DATA TO DMI" - Don't know whether this is relevant, but thought I'd mention it

If you can think of anything else it might be, then great - your help is very much appreciated!! If not I'll try reinstalling Windows 7, though I have a feeling that that might not even stop it!

Thanks and Happy New Year!


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