Asus G74SX boot up problem

Discussion in 'Windows 7 Help and Support' started by Sleather, Jul 20, 2012.

  1. Sleather

    Sleather New Member

    Joined:
    Jul 20, 2012
    Messages:
    8
    Likes Received:
    0
    hello. i have recently run into a problem with my windows 7 ultimate asus g74sx laptop. whenever i fully shut it down and then turn it back on afterward the splash screen narrows unlocking ias does the resolution- and when i type in my password and logon it boots up to a black screen. i can at that point lock the the computer by pressing the power button and then unlock it which seems to bring it back to normal but it still bugs me- startup repair and system restore are no help, as well as sfc \scannow
     
  2. Pauli

    Pauli Extraordinary Member
    Premium Supporter

    Joined:
    Mar 1, 2012
    Messages:
    2,499
    Likes Received:
    211
    You get any warnings or information? Can you get to the BIOS? Have you made any changes there, or updated any hardware? It could be a BIOS issue, they sometimes break down too, although it's quite rare. Probably some 85% of problems deal with memory.

    Number ONE is, if your computer has warranty left, use it. Take it to the seller, rather than fiddling about on your own.
     
  3. Sleather

    Sleather New Member

    Joined:
    Jul 20, 2012
    Messages:
    8
    Likes Received:
    0
    no warning or information-have already done a repair install, but the problem came back ((it only happens when i shut down my computer fully, not just restarting it))
     
  4. Pauli

    Pauli Extraordinary Member
    Premium Supporter

    Joined:
    Mar 1, 2012
    Messages:
    2,499
    Likes Received:
    211
    I don't think it's a Windows problem, thus a repair install won't help. It seems obvious that some part of your system won't wake, for a reason or another. Try to leave it for, say, 20 minutes after start to warm up, and then log in? If restart works well, it indicates that the components work well once they are warm, but something doesn't work when cold. And that something could be anything, except software - it'll be hardware.

    I repeat: if your computer has warranty, use it. It's a rather new product, isn't it?

     
  5. Sleather

    Sleather New Member

    Joined:
    Jul 20, 2012
    Messages:
    8
    Likes Received:
    0
    clean boot has heralded no good news, i'm afraid- the problem still persists in that configuration: warranty has run out as well, so i'm stumped
     
  6. Pauli

    Pauli Extraordinary Member
    Premium Supporter

    Joined:
    Mar 1, 2012
    Messages:
    2,499
    Likes Received:
    211
  7. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    You might try plugging it into an external monitor..
     
  8. Sleather

    Sleather New Member

    Joined:
    Jul 20, 2012
    Messages:
    8
    Likes Received:
    0
    well ive figured out the problem lies with the 301.42 WQHL drivers i had installed to complement the NVIDIA Geforce 560M GTX graphics card- yet im confused to as how this compatible driver update corrupts my computer
     
  9. Pauli

    Pauli Extraordinary Member
    Premium Supporter

    Joined:
    Mar 1, 2012
    Messages:
    2,499
    Likes Received:
    211
    Actually, you can find tons of material of how some version of drivers didn't work in my system... commonly, new drivers improve it all, but sometimes not. Sometimes older drivers work better. Goes under the heading "Heaven only knows". Just take a look with the search "Best driver for..." - guess I made my point. Or look at http://www.guru3d.com/, you'll be amazed.

    But I'm sure glad you got it working. Sure glad, because I've had some problems myself. :) And that's just not a few...
     
    #9 Pauli, Jul 23, 2012
    Last edited: Jul 23, 2012

Share This Page

Loading...