ATI RadeonHD 4250 error on start up

I've tried to install ATI RadeonHD 4250 video card driver but whenever i I go to restart my computer it always ends up on the windows desktop with no icons, start menu and blue bar at the bottom etc..., and when I press Ctrl+Alt+Del it goes to a black screen.

I hope you can help me,Thanks.


Windows Forum Admin
Staff member
Premium Supporter
Can we have you full specs please. If you haven't reinsall your chipset drivers and Directx. Then uninstall your drivers, reboot into safe mode and run driver sweeper. Boot back in and try the driver install again. If it fails can you post a screenshot of device manager display devices :)

I think these are what you need?

System Information
Time of this report: 9/29/2011, 19:57:25
Machine name: TOM-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: FOXCONN
System Model: RS880M06-8KRS3HX
BIOS: BIOS Date: 05/20/10 16:15:26 Ver: 08.00.15
Processor: AMD Phenom(tm) II X6 1090T Processor (6 CPUs), ~3.2GHz
Memory: 4096MB RAM
Available OS Memory: 3840MB RAM
Page File: 3223MB used, 4453MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: Standard VGA Graphics Adapter
Manufacturer: (Standard display types)
DAC type: 8 bit
Device Key: Enum\PCI\VEN_1002&DEV_9715&SUBSYS_0E36105B&REV_00
Display Memory: n/a
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1280 x 1024 (32 bit) (1Hz)
Monitor Name: Generic PnP Monitor
Monitor Model:
Monitor Id:
Native Mode:
Output Type:
Driver Name: vga
Driver File Version: 6.01.7600.16385 (English)
Driver Version: 6.1.7600.16385
DDI Version: unknown
Driver Model: unknown
Driver Attributes: Final Retail
Driver Date/Size: 7/14/2009 00:38:47, 15360 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D455-11CF-EA33-8633AEC2CB35}
Vendor ID: 0x1002
Device ID: 0x9715
SubSys ID: 0x0E36105B
Revision ID: 0x0000
Driver Strong Name: Unknown
Rank Of Driver: Unknown
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available


Senior Member
Try going to Device Manager and uninstalling the Graphics Adapter then reboot. Windows will reinstall a Graphics Driver during power on. At this point you will have to decide what driver you wish to install. Perhaps the default drivers will do the job for you. According to your spec list it appears the ATI Radeon HD 4250 may not be the correct driver for your system. For example in Device Manager my display adapter is he ATI Radeon Mobility HD 4650. What does your show?

Display Adapter.jpg


Windows Forum Admin
Staff member
Premium Supporter
From the device and vendor Id it is indeed a HD 4250. Is your machine a laptop or desktop an I'll get you the link to the correct drivers. Updating to service pack 1 is a must.

My computer is a desktop.

In my device manager it shows the Standard VGA Graphics Adapter.


Windows Forum Admin
Staff member
Premium Supporter
Goto ad grab the lastest catalyst drivers 11.9 :)

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