atikmpag.sys error

Discussion in 'Windows 7 Help and Support' started by GFTrooper, Mar 23, 2012.

  1. GFTrooper

    GFTrooper New Member

    Joined:
    Dec 2, 2010
    Messages:
    16
    Likes Received:
    0
    Hi all,

    I installed amd new driver 12.2 for my Radeon HD 6970 graphic card last week. Right after I installed it, my system lockup and I got a blue screen

    FFFFF8800B1519E0 atikmpag.sys (no mem dump)

    After a few days of trying to fix this problem, I decide to reinstall windows 7 64bit.

    All ok till I installed the drive again. Same story, reinstalled again but this time I updated all updates. System still crashed but with a different error. This time I got a mem dump. Can anyone till me what is going on??

    AMD 8150
    Asus Crosshair V motherboard
    2x 8gb G.Skill Ripjaws x ram
    XFX Radeon HD 6970
    128 Corsair SSD
    1000 Corsair power supply
    Windows 7 64 bit SP-1
     

    Attached Files:

    #1 GFTrooper, Mar 23, 2012
    Last edited: Mar 23, 2012
  2. GFTrooper

    GFTrooper New Member

    Joined:
    Dec 2, 2010
    Messages:
    16
    Likes Received:
    0
    Can someone please show me in the right direction?? Please Help
     
  3. Elmer

    Elmer Extraordinary Member

    Joined:
    Mar 5, 2010
    Messages:
    3,873
    Likes Received:
    284
    Hi GFTrooper and Welcome to The Forum.

    STOP 0xA0000001:
    Usual causes:
    Appears to be a custom bugcheck coded into ATI drivers.

    Your latest dump file lists atikmdag.sys as the probable cause.
    This is a Windows System file and for it to be the cause of your crash is highly unlikely.
    Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.
    Random stop codes can often indicate hardware issues.

    As a Priority:

    atikmdag.sys Wed Apr 20 02:53:29 2011 AMD Graphics Drivers

    • Download and install DriverSweeper.
    • Uninstall your current Graphics setup through Programs and Features
    • Boot to (preferably) Safe Mode and run Driver Sweeper to clean up the remnants of your current Graphics set up.
    • Reboot to Normal Mode.
    • Install your new Graphics set up.


    Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

    HTH.
     
  4. GFTrooper

    GFTrooper New Member

    Joined:
    Dec 2, 2010
    Messages:
    16
    Likes Received:
    0
    "Well" did all above.View attachment 032512-14554-01.dmp Same error. This is a new install with all updates. Any ideas???
     
  5. Elmer

    Elmer Extraordinary Member

    Joined:
    Mar 5, 2010
    Messages:
    3,873
    Likes Received:
    284
    You're getting a Stop Error Code 116
    Ensure that none of the hardware is being over-clocked.
    Ensure that the machine is adequately cooled. Chase out those dust bunnies!

    See link to begin troubleshooting:STOP 0x116: VIDEO_TDR_ERROR Troubleshooting.
     
  6. GFTrooper

    GFTrooper New Member

    Joined:
    Dec 2, 2010
    Messages:
    16
    Likes Received:
    0
    No over-clocking
    No over heating (case has been open) Very clean.

    The thing that bugs me is , the system works fine with the Microsoft driver... (Standard VGA Graphics Adapter)

    This makes no sense!!
     
  7. Elmer

    Elmer Extraordinary Member

    Joined:
    Mar 5, 2010
    Messages:
    3,873
    Likes Received:
    284
    Can you see if the problem continues with the AMD drivers installed, but without the Catalyst Control Centre.
    That will be because you are by passing / not using the graphics card.

    May be worth trying Video Card - Stress Test with Furmark. Keep an eye on the temperatures though.
     
    #7 Elmer, Mar 28, 2012
    Last edited: Mar 28, 2012
  8. GFTrooper

    GFTrooper New Member

    Joined:
    Dec 2, 2010
    Messages:
    16
    Likes Received:
    0
    I can't run the test because I can't boot with the AMD drivers. I can only boot into safe mode or Microsoft standard drive.

    "Furmark requires an OpenGL 2.0 compliant graphics controller . Ati Rdeon X1000 and higher (with the latest Catalyst drivers)
     
  9. GPCServices

    GPCServices New Member

    Joined:
    Mar 31, 2012
    Messages:
    4
    Likes Received:
    0
    I get the same thing but for now i just went to safe mode and moved the atikmpag.sys to my document folder at least now i don't get the blue screen and my system isn't crashing. I also cant view different things on different screens it all show the same until i can find a solution. the file should be located at C:\Windows\System32\drivers\atikmpag.sys if you find a solution please let me know... gpcservices@gmail.com
     
  10. GPCServices

    GPCServices New Member

    Joined:
    Mar 31, 2012
    Messages:
    4
    Likes Received:
    0
    Answer Updated: There are new Drivers Out But Make Sure you Unistall your Old installed Drivers First Before you install the New Drivers... ATI Catalyst


    There is a video on how to uninstall your old Drivers here... AMD Support & Drivers go to the bottom of the page to the [h=3]Top Recommended Videos[/h] section and click on the video of your choice.

    I Hope this Helps... So far its helped me and i had the same problem the sound is even better. don't know if you had a sound problem or not but i did. No Blue screen yet...
    [h=3][/h]
     

Share This Page

Loading...