Backup and restore catastrophic failure

Discussion in 'Windows 7 Help and Support' started by redgar, Feb 2, 2009.

  1. redgar

    redgar New Member

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    I created a backup on an old drive. I then realized there was a lot of junk on the drive I could remove so I just reformated it hoping to back up windows 7 again after the drive was formatted. When I went to control panel and selected Backup and Restore after formatting my backup hard drive, it just said

    An internal error has occured
    Catastrophic failure (0x8000FFFF)

    I don't know why deleting this backup would break the functionality of windows 7 backup and restore.

    Anyone know how to fix this?
     
  2. redgar

    redgar New Member

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    Found the solution.

    Resetting certain registry values that are depending on there being a valid backup configuration. When I deleted mine, it lost the settings it was relying on to display and run Back up and Restore.

    I used a txt file I found Backup User and System Files - Reset to Default Configuration - Windows 7 Forums.

    The registry entry is attached if the link goes bad. Just change the ".txt" to ".reg" so it will automatically edit the registry.
     

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