Backup problem

Discussion in 'Windows Vista Help and Support' started by derm318, Jul 4, 2008.

  1. derm318

    derm318 New Member

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    I am trying to backup my Documents and Settings folder with Vista Home Premium. However, I keep getting the error message that "access is denied" How do I get this to work?
     
  2. kemical

    kemical Windows Forum Admin
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    Have you tried right-clicking and choosing 'run as administrator'?
     
  3. derm318

    derm318 New Member

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    What specifically do I right-click to get this to happen?
     
  4. kemical

    kemical Windows Forum Admin
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    I tried it and you can't do it like that so sorry for the daft suggestion..:rolleyes:
    What are you trying to back up to? A CD/DVD or HDD?
     
  5. derm318

    derm318 New Member

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    I am trying to back up to a external hard disc drive.
     
  6. kemical

    kemical Windows Forum Admin
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    Hmm.... and is the external HDD formatted using the NTFS file system?
     
  7. 03hdfatboy

    03hdfatboy Banned

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    My "Documents" are on a completely different HD all together. :D
     
  8. kemical

    kemical Windows Forum Admin
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    Thanks Celestra and just to add, have you tried using a different USB port? If your using ones at the front of the pc try connecting to the ports at the back.
     
  9. Celestra

    Celestra Former Moderator

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    P.S.--- Something funny about Vista Home Premium, Read does not take encryption from external hard drive. You should check about that!!!! :)
     

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