Bad BSOD

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Jakee, Aug 12, 2010.

  1. Jakee

    Jakee New Member

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    It's been about a month since my last BSOD, Computer has been good no problems.

    Today though i was just browsing the web and things started to close and problems occurred, Went to shutdown and a BSOD popped saying BAD_POOL_HEADER.

    Which I have yet to encounter.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 3081

    Additional information about the problem:
    BCCode: c2
    BCP1: 00000007
    BCP2: 00001097
    BCP3: 001A0000
    BCP4: FD71A008
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\081210-17937-01.dmp
    C:\Users\Jake\AppData\Local\Temp\WER-35687-0.sysdata.xml

    From the windows crash on startup.



    View attachment Minidump.zip

    Any help ASAP would be great.

    PS: It took me awhile to start back up the computer.
     
  2. cybercore

    cybercore New Member

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    Debugging 081210-17937-01.dmp:


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [M:\Minidump\081210-17937-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0x82c39000 PsLoadedModuleList = 0x82d81810
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    ..........
    0: kd> analyze ~v
    
    This was likely caused by the following module: win32k.sys
    Bugcheck code: 0xC2 (0x7, 0x1097, 0x1A0000, 0xFD71A008)
    Error: BAD_POOL_CALLER
    file path: C:\Windows\system32\win32k.sys
    product: Microsoft® Windows®
    company: Microsoft Corporation
    description: Win32
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time. 
    *** WARNING: Unable to verify timestamp and symbols could not be loaded for these files:



    Code:
    mpfilter.sys - Microsoft Windows Malware protection system driver file.
    
    c:\windows\system32\drivers\Lbd.sys - related to ADWARE, its startup entry is installed as a Windows service.
    
    amdxata.sys - a driver file from company Advanced Micro Devices belonging to product Stor Filter Driver.
    
    volmgrx.sys - Microsoft Windows volume manager extension driver that should be located in the C:\Windows\System32\drivers directory.
    
    msrpc.sys - Microsoft Windows kernel RPC that should be located in the C:\Windows\System32\drivers directory.
    
    Fs_Rec.sys - Microsoft file system recognizer driver file.
    
    Null.SYS - Microsoft Windows NULL driver that should be located in the C:\Windows\System32\drivers directory.
    
    ksecpkg.sys - Kernel Security Support Provider Interface Packages is a driver file from company Microsoft Corporation belonging to product Microsoft® Windows® Operating System..
    
    fvevol.sys - needed to ensure the stable and secure running of the Windows and programs on the computer. It helps to execute and locate dll files into Windows system’s memory.
    
    vmstorfl.sys - Virtual Storage Filter Driver.
     
    spldr.sys - Microsoft Windows security process loader that should be located in the C:\Windows\System32\drivers directory. 
    
    athr.sys - Atheros Extensible Wireless LAN device driver is a driver file from company Atheros Communications, Inc. belonging to product Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter.
    
    GEARAspiWDM.sys - by GEAR Software Inc.
    
    VirtualAudio.sys - a driver file from company Wondershare belonging to product Virtual Audio driver.
    
    drmk.sys - Microsoft Windows DRM handler file.
    1. c:\windows\system32\drivers\Lbd.sys - related to ADWARE, its startup entry is installed as a Windows service. I understand this is Lavasoft file. And you also have amdxata.sys - a driver file from company Advanced Micro Devices belonging to product Stor Filter Driver.

    You need to uninstall Lavasoft or Trend Micro, as there's certainly a conflict between them.



    2. athr.sys - Atheros Extensible Wireless LAN device driver is a driver file from company Atheros Communications, Inc. belonging to product Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter.

    You may want to update this driver.


    3. GEARAspiWDM.sys - by GEAR Software Inc.

    I am not familiar with this software.


    Finally, full system scan is recommended.
     
  3. TorrentG

    TorrentG Banned

    Joined:
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    Code:
     VirtualAudio VirtualAudio.sys Mon Aug 11 03:49:29 2008
    The above driver is a problem. Uninstall or update your virtual machine software.

    http://www.wondershare.com/
     

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