Windows 7 BAD_POOL_HEADER 0x00000019 on Windows 7 Enterprise

joebednarz

New Member
Joined
Jul 8, 2013
Messages
4
I came home tonight to find a BSOD on my trusty desktop. Hoping someone can help. Cannot download any of the Microsoft debugging/SDK tools because the only way my PC will come is in safe mode... so, I'll upload the minidump.Link Removed

Just need some help... point me in right direction. Thanks!


 


Will it run in Safe Mode with Networking?

Please try to provide this information so we can provide a complete analysis: Link Removed

The BSOD blames your AVG, so the first step is to un-install your AVG.
Also, try these free bootable diagnostics: Link Removed
Be sure to try the free scanners to see if your system is infected.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

PxHlpa64.sys Wed Oct 17 14:25:02 2007 (4716537E)
Sonic CD/DVD driver (used by many different CD/DVD programs)
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ElbyCDIO.sys Tue Feb 17 12:11:23 2009 (499AEFBB)
CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
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Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Mon Jul  8 22:23:51.872 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070813-87578-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:00:12.901[/B]
*** WARNING: Unable to verify timestamp for avgldx64.sys
*** ERROR: Module load completed but symbols could not be loaded for avgldx64.sys
Probably caused by :[B]avgldx64.sys ( avgldx64+7649 )[/B]
BugCheck [B]19, {22, fffff8a000a00000, 1, 0}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000022, 
Arg2: fffff8a000a00000
Arg3: 0000000000000001
Arg4: 0000000000000000
BUGCHECK_STR:  0x19_22
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x19_22_avgldx64+7649[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Mon Jul  8 22:23:51.872 2013 (UTC - 4:00)**************************
[B]PxHlpa64.sys                Wed Oct 17 14:25:02 2007 (4716537E)[/B]
[B]ElbyCDIO.sys                Tue Feb 17 12:11:23 2009 (499AEFBB)[/B]
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
nvstor.sys                  Fri Mar 19 16:45:11 2010 (4BA3E257)
vpcnfltr.sys                Sat Nov 20 06:35:20 2010 (4CE7B278)
vpcvmm.sys                  Sat Nov 20 06:35:48 2010 (4CE7B294)
avgrkx64.sys                Thu Feb  7 22:14:05 2013 (51146D7D)
avgldx64.sys                Thu Feb  7 22:14:24 2013 (51146D90)
avgloga.sys                 Thu Feb  7 22:14:29 2013 (51146D95)
avgmfx64.sys                Thu Feb  7 22:14:48 2013 (51146DA8)
avgidsha.sys                Thu Feb  7 22:14:48 2013 (51146DA8)
avgtdia.sys                 Wed Mar 20 21:50:47 2013 (514A6777)
avgtpx64.sys                Tue May  7 08:38:19 2013 (5188F5BB)
[/font]
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Thanks! Make sure that you perform a full system scan with whatever anti-virus you're using - as the cause of the AVG problems may have been a virus!
 


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