Bccode 1024 please help

ak47

New Member
#1
I built my computer last December. Lately, i keep having problem.(only happen when i play game)

I try ram testing, and it said the ram is ok. I update all drivers also. The temperature of my graphic card and cpu is normal.

Here is the minidump from a hour ago.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8006F9D028
BCP3: 00000000F2000000
BCP4: 000000000020008F
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052711-8330-01.dmp
C:\Users\yixiangliu\AppData\Local\Temp\WER-39717-0.sysdata.xml

Could anyone please that me what is going on or what might cause the problem.

Thank you so much.
 


Saltgrass

Excellent Member
Microsoft Community Contributor
#3
I am not the expert here, but it is Friday night !

Is this an Apple system? I see quite a few older drivers in your system, but the actual error seems to be saying something a hardware failure and then the Genuine Intel micro code. The dumps are hard to decipher the actual cause of the problem, but you might open msinfo32.exe and look for any problem devices. You can also check the drivers there, just look for running tasks and it gives the dates of the drivers. If it is earlier than 2009, it is suspect (except for a couple) and you have one xaudio64 that is older, along with several others.

If it will help you, the following information is about the Bug Check (124) so you can check the net. One of the more experienced folks in this forum should be along fairly soon.

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007062028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000f2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000020008f, Low order 32-bits of the MCi_STATUS value.
 


ak47

New Member
#4
Thank you. i just finish 8 passes of Memtest 86 and there is no error. I am going to run Prime95.
 


Captain Jack

Extraordinary Member
#5
Hi there,

Seems like it's some Hardware component is causing the system to crash. Stop 0x124 are almost impossible to resolve using the help of dump files. Here are few things that you can do.

Run a complete Hardware Diagnostic: Hardware Diagnostic | Captain Debugger

Follow this article Stop 0x124 - what it means and what to try - Windows 7 Forums

Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8006fab028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000f2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000020008f, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  Wow.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff800`00ba8a98 fffff800`03614a3b : 00000000`00000124 00000000`00000000 fffffa80`06fab028 00000000`f2000000 : nt!KeBugCheckEx
fffff800`00ba8aa0 fffff800`031a57d3 : 00000000`00000001 fffffa80`06e9f820 00000000`00000000 fffffa80`06e9f870 : hal!HalBugCheckSystem+0x1e3
fffff800`00ba8ae0 fffff800`03614700 : 00000000`00000728 fffffa80`06e9f820 fffff800`00ba8e70 fffff800`00ba8e00 : nt!WheaReportHwError+0x263
fffff800`00ba8b40 fffff800`03614052 : fffffa80`06e9f820 fffff800`00ba8e70 fffffa80`06e9f820 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`00ba8c90 fffff800`03613f0d : 00000000`00000004 00000000`00000001 fffff800`00ba8ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`00ba8cd0 fffff800`03607e88 : 00000000`124ffb08 00000000`34e2e888 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff800`00ba8d00 fffff800`03096f2c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff800`00ba8d30 fffff800`03096d93 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`00ba8e70 00000000`6aace510 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`124ff798 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6aace510


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_MEMORY__UNKNOWN

BUCKET_ID:  X64_0x124_GenuineIntel_MEMORY__UNKNOWN

Followup: MachineOwner
---------
 


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