Windows 7 bitlocker problem

saalif

New Member
Joined
May 7, 2010
i started encrypting a 1 tb external hard disk. abt 42% of the encryption was done when i paused and shut down the pc. now i cannot unlock it. when i type the password it stays for some time and the windows comes that it is not responding. i have to exit it becas its not wrking. pls can anybody tell me a solution for this. i need to open it as my back up files and evrythn is in it.
 
I found this FAQ that basically says if the power is turned off during encryption, it will resume when the power is restored.

I suppose yours has not attempted to do so on its own?

Here are two areas of the Microsoft Tech Net you might check. It appears there are several areas that might help. Sorry I do not have a good answer for you, but I have never used it.

Site 1
Site 2
 
Saalif,

Microsoft does have an official Windows 7 Support Forum located here http://tinyurl.com/9fhdl5 . It is supported by product specialists as well as engineers and support teams. You may want to also check the threads available there for additional assistance and guidance.

Jessica
Microsoft Windows Client Team
 
m sorry bt its no better. i think i need a technician who can tell me what to do. my msn id is [email protected]
if anybody wanna give me som help and want to knw mre info on the problem.
 
Back
Top Bottom