Black Screen and 64 bit version won't install...

Discussion in 'Windows Vista Installation' started by cCk, Nov 9, 2009.

  1. cCk

    cCk New Member

    Joined:
    Nov 9, 2009
    Messages:
    8
    Likes Received:
    0
    I have this CPU:
    Newegg.com - AMD Phenom II X4 940 Deneb 3.0GHz 4 x 512KB L2 Cache 6MB L3 Cache Socket AM2+ 125W Quad-Core Black Edition Processor - Processors - Desktops

    And this video card:
    Newegg.com - SAPPHIRE 100251SR Radeon HD 4870 X2 2GB 512-bit (256-bit x 2) GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFire Supported Video Card - Desktop Graphics / Video Cards

    I put the 64 bit version in the drive and I got a non compatible error but
    my cpu says has the 64 bit technology. Then, I tried the 32 bit version and it worked, to a point. After nearly completing the installation, I got a black screen at the "completing installation" phase. I'm thinking my video card, or driver, are not supported, or its out of date. I'm kind of lost on where to go next. I can't boot in safe mode, nor can I reinstall xp. I also tried booting to cd and reinstalling windows 7 but that didn't work either.
     
  2. Highwayman

    Highwayman Extraordinary Member

    Joined:
    Jun 3, 2009
    Messages:
    3,977
    Likes Received:
    112
    That rig is definately 64bit and not incompatible, so you might have to tinker with it further in BIOS to get it working, certainly the motherboard is gonna be the villian here.
     
  3. cCk

    cCk New Member

    Joined:
    Nov 9, 2009
    Messages:
    8
    Likes Received:
    0
  4. busydog

    busydog New Member

    Joined:
    Feb 11, 2009
    Messages:
    1,056
    Likes Received:
    31
    Don't forget the update the BIOS if you haven't. Go to the MOBO site.
     
  5. cCk

    cCk New Member

    Joined:
    Nov 9, 2009
    Messages:
    8
    Likes Received:
    0
    Okay, I updated the bios and did another clean reinstall and it still does the same thing. I've noticed that the box says vista upgrade version, or something like that. Could this be the problem since I was previously using XP?
     
  6. Highwayman

    Highwayman Extraordinary Member

    Joined:
    Jun 3, 2009
    Messages:
    3,977
    Likes Received:
    112
    Ahh looks like you may have found the real cause now, sure that it's an upgrade edition?
     
  7. cCk

    cCk New Member

    Joined:
    Nov 9, 2009
    Messages:
    8
    Likes Received:
    0
    Nope I was wrong, I figured out it's not just for vista, it works with xp as well. I installed xp again, updated all of my drivers. Reinstalled windows 7 64 and i'm getting a black screen again. I guess my $1000 computer upgrade isn't good enough for Windows 7. :|
     
    #7 cCk, Nov 11, 2009
    Last edited: Nov 11, 2009
  8. Highwayman

    Highwayman Extraordinary Member

    Joined:
    Jun 3, 2009
    Messages:
    3,977
    Likes Received:
    112
    oh man, talk about unlucky... I'm sure its a teething problem rather than your hardware...hopefully one of the gurus may find a cure...
     

Share This Page

Loading...