black screen when resuming from sleep


New Member
I have Win 7 (64bit) Home Premium. I have been experiencing black screens after resuming from sleep or hibernate. The system doesn't seem to hang, only refuses to display anything. I need to push the restart button for few seconds to shut off the PC. When started everything works fine. Please advise..

Processor: AMD Athlon II X2 245
On board video

This is the only problem I'm having with 7. Everything else works great. I just set the power settings to never go to sleep.


Excellent Member
Microsoft Community Contributor
Does the light on the monitor show no signal? Have you tried recycling the power switch on the monitor? How old in your monitor?

There may be a setting for your video card or monitor regarding power settings, I will check around.

You guys both need to update your computer specs.


Essential Member
Try going to Control Panel > Power Options, choose the Advanced settings and take a look at the options available.


New Member
Yes, monitor shows signal. I haven't try power switch.. I'll try. The monitor is pretty new, Acer P_223W.


Essential Member
I have the same monitor.

Did you install the update for it from Windows Update?


New Member
Yes, I think I did install monitor driver via Windows update


Essential Member
Could you please include the specs on your motherboard so we can identify the onboard video.

I think I have all of my specs listed now.

Thanks, I got the G33/G31 updated.


Essential Member
Did that solve the problem completely?

I have motherboard Gigabyte MA785GM-US2H. I installed VGA driver and now resuming from standby works fine. Thanks, guys.


Essential Member
Glad to hear you got it!!

Am having the same problem - I can wake it by pressing Ctl-Alt-Del - the screens wakes up and I cancel the Task Manager. If I hit the power button the machine turns off. The other keys are active but do nothing. C-A-D works everytime. No password on wakeup. ALL power settings are at "Never". It's not supposed to sleep at all! I have a 2 yr old Toshiba Laptop Qosmio AV-412 with 500GB HD, W7 Ver 6.1 Build 7600, just found MSINFO is not a recognized command -
Also - have a complaint about W7 - when expanding/collapsing folders it pops the cursor back to where I was previouslt instaed of keeping me near the folder I was working. Very irritating.

This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.