black screen when resuming from sleep

kxk56

New Member
#1
I have Win 7 (64bit) Home Premium. I have been experiencing black screens after resuming from sleep or hibernate. The system doesn't seem to hang, only refuses to display anything. I need to push the restart button for few seconds to shut off the PC. When started everything works fine. Please advise..

Processor: AMD Athlon II X2 245
RAM: 2GB
On board video
 


#2
This is the only problem I'm having with 7. Everything else works great. I just set the power settings to never go to sleep.
 


Saltgrass

Excellent Member
Microsoft Community Contributor
#3
Does the light on the monitor show no signal? Have you tried recycling the power switch on the monitor? How old in your monitor?

There may be a setting for your video card or monitor regarding power settings, I will check around.

You guys both need to update your computer specs.
 


reghakr

Essential Member
#4
Try going to Control Panel > Power Options, choose the Advanced settings and take a look at the options available.
 


kxk56

New Member
#5
Yes, monitor shows signal. I haven't try power switch.. I'll try. The monitor is pretty new, Acer P_223W.
 


reghakr

Essential Member
#6
I have the same monitor.

Did you install the update for it from Windows Update?
 


kxk56

New Member
#7
Yes, I think I did install monitor driver via Windows update
 


reghakr

Essential Member
#8
Could you please include the specs on your motherboard so we can identify the onboard video.
 


#9
I think I have all of my specs listed now.
 


#11
Thanks, I got the G33/G31 updated.
 


reghakr

Essential Member
#12
Did that solve the problem completely?
 


#13
I have motherboard Gigabyte MA785GM-US2H. I installed VGA driver and now resuming from standby works fine. Thanks, guys.
 


reghakr

Essential Member
#14
Glad to hear you got it!!
 


#15
Am having the same problem - I can wake it by pressing Ctl-Alt-Del - the screens wakes up and I cancel the Task Manager. If I hit the power button the machine turns off. The other keys are active but do nothing. C-A-D works everytime. No password on wakeup. ALL power settings are at "Never". It's not supposed to sleep at all! I have a 2 yr old Toshiba Laptop Qosmio AV-412 with 500GB HD, W7 Ver 6.1 Build 7600, just found MSINFO is not a recognized command -
Also - have a complaint about W7 - when expanding/collapsing folders it pops the cursor back to where I was previouslt instaed of keeping me near the folder I was working. Very irritating.
 


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