Blackscreen after startup

#1
Hello world,

I just got myself a brand new laptop (HP dv9500). A wonderfull machine with VISTA on it but ...

...there is a "small" problem. After startup and logon the computer shows a black screen with only a cursor in the middle of it. The black screen stays there for a few minutes. Then the computer starts up normally.
I've seen a lot of comments on the net about this problem but I didn't found not realy an answer.

2 solutions:
- I'm waiting several minutes and everything becomes ok and after the "late" startup the computer works realy perfectly.
- Ctrl-Alt-Del and I restart the user-session and it becomes also OK.

Now, I think that's not a normal way to startup the computer, I'm even verry shure of it.

My questions:
Does anybody on this wonderfull world had a similar problem?
Is there a solution?
Any idea how to resolve this problem?
Where do I start?

:confused:
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.