blank startup screen

Discussion in 'Windows 7 Help and Support' started by billdt, Dec 26, 2009.

  1. billdt

    billdt New Member

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    Hi Can anyone help me please. I've just upgraded from Vista 32bit to Windows 7 but all I am getting is a blank black start up screen and can't access anything else. I dont kow where to go from here. Thanks
     
  2. kemical

    kemical Windows Forum Admin
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    Hi, try doing a clean install as we've had many posts from users experiencing problems with upgrading to 7..
     
  3. billdt

    billdt New Member

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    Thanks, I've done that and it works now except that i dont have any sound. Sorry to be a pest but i am a complete novice.
     
  4. kemical

    kemical Windows Forum Admin
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    Did you install the latest drivers? If not, post your system spec (make and model) and I'll point you in the right direction..
     

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