- Thread Author
- #1
BSOD
I recently upgraded my pc and installed Windows 7 but It constantly crashes. I think this happens when I use a USB device.
Can you please help?
Here is the Bugcheck Analysis
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Arnar\Documents\091311-8658-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c3c0?
Symbol search path is: SRV*b:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02e02000 PsLoadedModuleList = 0xfffff800`03047670
Debug session time: Tue Sep 13 22:47:41.681 2011 (UTC + 0:00)
System Uptime: 0 days 3:40:49.898
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
....................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa8007bbe6b0, fffff80000b9c3d8, fffffa8009180a10}
Probably caused by : usbccgp.sys
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007bbe6b0, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, Functional Device Object of the stack
Arg4: fffffa8009180a10, The blocked IRP
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: usbccgp.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4d8c0c0a
MODULE_NAME: usbccgp
FAULTING_MODULE: fffff88007caf000 usbccgp
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
STACK_TEXT:
fffff800`00b9c388 fffff800`02eeccd2 : 00000000`0000009f 00000000`00000003 fffffa80`07bbe6b0 fffff800`00b9c3d8 : nt!KeBugCheckEx
fffff800`00b9c390 fffff800`02e8a5fc : fffff800`00b9c4c0 fffff800`00b9c4c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`00b9c430 fffff800`02e8a496 : fffff800`03029f00 00000000`000cf5c3 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`02e8a37e : 0000001e`d98e204d fffff800`00b9cb18 00000000`000cf5c3 fffff800`02ff8ae8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`02e8a167 : fffff800`02ff4ec1 00000000`000cf5c3 fffff880`011d7f00 00000000`000000c3 : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`02e7696a : fffff800`02ff4e80 fffff800`03002cc0 00000000`00000000 fffff880`011b5408 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0x9F_3_hidusb_IMAGE_usbccgp.sys
BUCKET_ID: X64_0x9F_3_hidusb_IMAGE_usbccgp.sys
Followup: MachineOwner
---------
0: kd> lmvm usbccgp
start end module name
fffff880`07caf000 fffff880`07ccc000 usbccgp (pdb symbols) b:\symbols\usbccgp.pdb\E57A861FA09D4D178C69ABB0A6F4868C1\usbccgp.pdb
Loaded symbol image file: usbccgp.sys
Mapped memory image file: b:\symbols\usbccgp.sys\4D8C0C0A1d000\usbccgp.sys
Image path: \SystemRoot\system32\DRIVERS\usbccgp.sys
Image name: usbccgp.sys
Timestamp: Fri Mar 25 03:29:14 2011 (4D8C0C0A)
CheckSum: 0001B399
ImageSize: 0001D000
File version: 6.1.7601.17586
Product version: 6.1.7601.17586
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: USBCCGP.SYS
OriginalFilename: USBCCGP.SYS
ProductVersion: 6.1.7601.17586
FileVersion: 6.1.7601.17586 (win7sp1_gdr.110324-1501)
FileDescription: USB Common Class Generic Parent Driver
LegalCopyright: © Microsoft Corporation. All rights reserved.
Thank you
I recently upgraded my pc and installed Windows 7 but It constantly crashes. I think this happens when I use a USB device.
Can you please help?
Here is the Bugcheck Analysis
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Arnar\Documents\091311-8658-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c3c0?
Symbol search path is: SRV*b:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02e02000 PsLoadedModuleList = 0xfffff800`03047670
Debug session time: Tue Sep 13 22:47:41.681 2011 (UTC + 0:00)
System Uptime: 0 days 3:40:49.898
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
....................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa8007bbe6b0, fffff80000b9c3d8, fffffa8009180a10}
Probably caused by : usbccgp.sys
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007bbe6b0, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, Functional Device Object of the stack
Arg4: fffffa8009180a10, The blocked IRP
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: usbccgp.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4d8c0c0a
MODULE_NAME: usbccgp
FAULTING_MODULE: fffff88007caf000 usbccgp
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
STACK_TEXT:
fffff800`00b9c388 fffff800`02eeccd2 : 00000000`0000009f 00000000`00000003 fffffa80`07bbe6b0 fffff800`00b9c3d8 : nt!KeBugCheckEx
fffff800`00b9c390 fffff800`02e8a5fc : fffff800`00b9c4c0 fffff800`00b9c4c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`00b9c430 fffff800`02e8a496 : fffff800`03029f00 00000000`000cf5c3 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`02e8a37e : 0000001e`d98e204d fffff800`00b9cb18 00000000`000cf5c3 fffff800`02ff8ae8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`02e8a167 : fffff800`02ff4ec1 00000000`000cf5c3 fffff880`011d7f00 00000000`000000c3 : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`02e7696a : fffff800`02ff4e80 fffff800`03002cc0 00000000`00000000 fffff880`011b5408 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0x9F_3_hidusb_IMAGE_usbccgp.sys
BUCKET_ID: X64_0x9F_3_hidusb_IMAGE_usbccgp.sys
Followup: MachineOwner
---------
0: kd> lmvm usbccgp
start end module name
fffff880`07caf000 fffff880`07ccc000 usbccgp (pdb symbols) b:\symbols\usbccgp.pdb\E57A861FA09D4D178C69ABB0A6F4868C1\usbccgp.pdb
Loaded symbol image file: usbccgp.sys
Mapped memory image file: b:\symbols\usbccgp.sys\4D8C0C0A1d000\usbccgp.sys
Image path: \SystemRoot\system32\DRIVERS\usbccgp.sys
Image name: usbccgp.sys
Timestamp: Fri Mar 25 03:29:14 2011 (4D8C0C0A)
CheckSum: 0001B399
ImageSize: 0001D000
File version: 6.1.7601.17586
Product version: 6.1.7601.17586
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: USBCCGP.SYS
OriginalFilename: USBCCGP.SYS
ProductVersion: 6.1.7601.17586
FileVersion: 6.1.7601.17586 (win7sp1_gdr.110324-1501)
FileDescription: USB Common Class Generic Parent Driver
LegalCopyright: © Microsoft Corporation. All rights reserved.
Thank you