Blue damn screen

Discussion in 'Windows 7 Help and Support' started by skeptic, Aug 21, 2010.

  1. skeptic

    skeptic Senior Member

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    hi
    i set the computer to sleep to 5 hours instead of 1 or 2 since i had some big files to download
    and i had to leave to computer for about 24 hours
    but than when i got back i got this blue ugly screen

    [​IMG]

    why in earth was that?
     
  2. Kash2Smash

    Kash2Smash Well-Known Member

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    damn, i had the same problem with my XP desktop yesterday, its called physical memory dumping. i am still trying to solve it.. but as i got to knw from torrentg that it resolves by installing latest video card... is this the first time it happened? or has it happened before?
     
  3. skeptic

    skeptic Senior Member

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  4. TorrentG

    TorrentG Banned

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    Let's see what Cybercore says about the stop errors. :)
     
  5. cybercore

    cybercore New Member

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    Oh, just got them. Now debugging ...
     
  6. cybercore

    cybercore New Member

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    [FONT=Segoe UI, Arial]You may want to update this one:

    atikmdag.sys Tue Aug 18 06:03:58 2009

    ATI Driver it is.


    This was likely caused by the following module: atikmdag.sys
    Bugcheck code: 0x116 (0x87009510, 0x92237C26, 0x0, 0x2)
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: ATI Technologies Inc.
    description: ATI Radeon Kernel Mode Driver



    This was likely caused by the following module: ntkrnlpa.exe
    Bugcheck code: 0x9F (0x3, 0x8572FB60, 0x82B2AAE0, 0xDA365178)
    Error: DRIVER_POWER_STATE_FAILURE

    [/FONT]
     
  7. skeptic

    skeptic Senior Member

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    i already updated the display card
    the error with [FONT=Segoe UI, Arial]atikmdag.sys[/FONT] was the first blue screen i had not the current
    [FONT=Segoe UI, Arial][/FONT]
     
  8. cybercore

    cybercore New Member

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    Next update,

    ComproHID.sys Mon Oct 01 04:56:13 2007

    Compro HID Device is a driver file from company Compro Tech., Inc. belonging to product Windows (R) Codename Longhorn DDK driver.
     
  9. cybercore

    cybercore New Member

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    timntr.sys Fri Sep 12 17:50:29 2008

    Apricorn EZ Gig II Backup Archive Explorer - Apricorn EZ Gig II - Apricorn
     
  10. cybercore

    cybercore New Member

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    tifsfilt.sys Fri Sep 12 17:50:40 2008

    Acronis True Image
     
  11. cybercore

    cybercore New Member

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    secdrv.SYS Wed Sep 13 16:18:32 2006
    It's a Microsoft file, not sure why it's so old.

    Get updates for the system and for any other Microsoft products you have.
     
  12. cybercore

    cybercore New Member

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    speedfan.sys Sun Sep 24 16:28:47 2006

    SpeedFan Device Driver
     
  13. cybercore

    cybercore New Member

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    Woops,

    giveio.sys Thu Apr 04 05:33:25 1996
    give IO access, analog devices inc.
     
  14. TorrentG

    TorrentG Banned

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    In the 0x9f minidump, we can see in the BUCKET_ID near the bottom which driver is responsible for the crash:

    Code:
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 00000003, A device object has been blocking an Irp for too long a time
    Arg2: 8572fb60, Physical Device Object of the stack
    Arg3: 82b2aae0, Functional Device Object of the stack
    Arg4: da365178, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IMAGE_NAME:  pci.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bbf14
    
    MODULE_NAME: pci
    
    FAULTING_MODULE: 8c4e6000 pci
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    STACK_TEXT:  
    82b2aa94 82a40054 0000009f 00000003 8572fb60 nt!KeBugCheckEx+0x1e
    82b2ab00 82a3f8e8 82b2aba0 00000000 82b37280 nt!PopCheckIrpWatchdog+0x1f5
    82b2ab38 82a6e04d 82b45a20 00000000 4c5ebd7e nt!PopCheckForIdleness+0x73
    82b2ab7c 82a6dff1 82b2dd20 82b2aca8 00000001 nt!KiProcessTimerDpcTable+0x50
    82b2ac68 82a6deae 82b2dd20 82b2aca8 00000000 nt!KiProcessExpiredTimerList+0x101
    82b2acdc 82a6c20e 0036bf60 860f8d48 82b37280 nt!KiTimerExpiration+0x25c
    82b2ad20 82a6c038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
    82b2ad24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  0x9F_3_L1E62x86_IMAGE_pci.sys
    
    BUCKET_ID:  [COLOR=red]0x9F_3_L1E62x86_IMAGE_pci.sys[/COLOR]
    
    Followup: MachineOwner
    ---------
    That would be L1E62x86.sys which is the Atheros ethernet (network) driver.

    Code:
    L1E62x86 L1E62x86.sys Sun Aug 23 01:06:36 2009
    Please visit your motherboard manufacturer's website to download and install the latest update for it.

    --------

    The other crash shows the video driver as the culprit but that simply is not true since it's updated to latest already as we can see:

    Code:
    atikmdag atikmdag.sys Tue Jul 06 21:34:15 2010
    --------

    So we must look for other possible causes. In this case, there are quite a lot.

    --------

    Please update this driver from the motherboard site:

    Code:
    ASACPI   ASACPI.sys   Thu Aug 12 22:52:52 2004
    To do so, go to ASUS' page for your model. Download tab. Choose Windows 7 32 bit. If no 7 drivers, then choose Vista. Go to utilities section. Download and install the latest ATK0110 driver package shown. If that doesn't exists, then download the ProbeII instead.

    -------

    All of your Acronis True Image drivers are too old for Windows 7 and are causing problems. Please uninstall this software:
    Code:
    tifsfilt tifsfilt.sys Fri Sep 12 10:50:40 2008
    tdrpm228 tdrpm228.sys Wed Apr 15 11:09:08 2009
    timntr   timntr.sys   Fri Sep 12 10:50:29 2008
    --------

    Your Ulead software has a driver install which is way too old. Please uninstall it.

    Code:
    ULCDRHlp ULCDRHlp.sys Wed Dec 22 15:47:09 2004 
    --------

    This driver and associated software needs to be uninstalled:

    Code:
    ComproHID ComproHID.sys Sun Sep 30 21:56:13 2007
    Perhaps a helpful link to what it is so you know. Seems to be from Compro Tech:

    Comprohid.sys driver .sys information

    ---------

    After these things, the pc should be fine. If not, please post a new crash dump so we can verify that you've made all the necessary changes. Enjoy.
     
  15. cybercore

    cybercore New Member

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    ULCDRHlp.sys Wed Dec 22 22:47:09 2004

    Ulead CD/DVD Burning Engine
    Ulead Systems, Inc.
     
  16. skeptic

    skeptic Senior Member

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    this is my tv card software. should i update it?

    i have nothing called apricorn EZ Gig II Backup Archive Explorer in the hard drive, thats funny.

    i have nothing called give io access but the sys file u mentioed

    it says i need nothing necessary to update
    [​IMG]
     
  17. cybercore

    cybercore New Member

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    ComproHID.sys Mon Oct 01 04:56:13 2007

    this is my tv card software. should i update it?

    Yes, if it's available.


    giveio.sys Thu Apr 04 05:33:25 1996
    give IO access, analog devices inc.

    i have nothing called give io access but the sys file u mentioed

    timntr.sys Fri Sep 12 17:50:29 2008

    Apricorn EZ Gig II Backup Archive Explorer - Apricorn EZ Gig II - Apricorn
    i have nothing called apricorn EZ Gig II Backup Archive Explorer in the hard drive, thats funny.

    The product can be uninstalled before, but there may be a left over in the system32\drivers folder.



    ~~~~~~~~~~~~



    ComproHID.sys Mon Oct 01 04:56:13 2007
    Compro HID Device is a driver file from company Compro Tech
    Compro Technology, Inc.

    ASACPI.sys Fri Aug 13 05:52:52 2004
    ATK0110 ACPI Utility
    support.asus.com


    tifsfilt.sys Fri Sep 12 17:50:40 2008
    Acronis True Image
    Backup software for data backup and disaster recovery in Windows and Linux - Acronis

    ULCDRHlp.sys Wed Dec 22 22:47:09 2004
    Ulead CD/DVD Burning Engine
    Ulead Systems, Inc.
    Ulead Systems
     
    #18 cybercore, Aug 21, 2010
    Last edited: Aug 21, 2010
  18. TorrentG

    TorrentG Banned

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    Giveio.sys is installed to C:\Windows\System32 as part of Speedfan. It's alright to leave installed. It's known to be well and I have it too. The 1996 date is normal to see for that particular specialty driver.
     

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