Blue Medssage

Discussion in 'Windows 7 Help and Support' started by teak, Mar 7, 2013.

  1. teak

    teak New Member

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    I keep getting a Blue screen with message saying something that a problem was encounteres. I cannot read it, and it disappears, then the computer reboots? Anyone know what that is?

    teak
     
  2. kaos

    kaos Senior Member

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    its called "the blue screen of death" basically what this means is that ure pc has shut itself down to prevent further damage ( ie hardware faults ) OR ure pc doesnt agree with something ( i.e software/ outdated drivers ) and the pc has had to stop ( shutdown)

    we can help identify this issue for you by simply uploading the files that contain the information relating to the error.

    you can also stop the automatic restart by doing the following, start > right click my computer > properties > advanced system settings > startup and recovery section and click settings > untick automatic restart

    THEN

    go to

    x:/windows/minidump/

    (THE X PART OF THE X:/ ONLY REFERS TO URE DRIVE LETTER, USUALLY DEFAULTED AT C:/ )

    up load the most recent file that you have in that folder and we will take a look for you...
     

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