Windows 7 Blue Sceen on shutdown windows 7 HP

karriquill · Sep 25, 2010

I have a Mini HP with windows 7. this has happened like 10 times already. i shut the computer down and it goes to the screen that says shutting down and then blue screen and it says something like windows had a problem restarting and that i need to do a system restore. i do the restore and it is fine but i am worried about what is happening. does anyone else have this problem are there any solutions.

Help.

TorrentG · Nov 21, 2010

Uninstall your Qulacomm phone software. It is causing crashes. Specifically, in qcfilterhp.sys

TorrentG · Sep 25, 2010

Hey. You can go to C:\Windows\Minidump to copy the files in there to any other folder. Then zip them and attach the zip to a post. We will have a look at things and tell you what must be done.

karriquill · Nov 21, 2010

here is a copy of the mini dump from my computer it has the 4 times it has done it in there the most recent today and yesterday

TorrentG · Nov 21, 2010

Uninstall your Qulacomm phone software. It is causing crashes. Specifically, in qcfilterhp.sys

Windows 7 Blue Sceen on shutdown windows 7 HP

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