Blue Screan Problem

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by krym0gen, Aug 1, 2015.

  1. krym0gen

    krym0gen New Member

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    Hello. I have problems with my pc . Bluescrean is online on my windows. After restart he told me this errors on prints u get it. How can resolve this problems ? Thanks!
     

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  2. kemical

    kemical Windows Forum Admin
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    Hi,
    in order to help you best we need to see the dump files created at the time of the bsod. The thread here has an app which will help you collect the data we need:
    How to ask for help with a BSOD problem

    If you do not have any dump files (found in the Windows folder in a folder marked 'Minidump') then your system isn't probably configured to produce them. Change your settings like this in order to have created when a bsod occurs:
    Open the run application.
    Type sysdm.cpl in the run box and click ok.
    Look across the top of the system properties box for 'Advanced' and click that.
    Look for 'Startup and Recovery' near the bottom and click 'settings'.
    Near the bottom you'll see a drop down menu under the heading 'write debugging information'.
    In the drop down menu choose ' small memory dump (256KB)'
    Under 'small dump directory' make sure it says %SystemRoot%\Minidump.
    Click ok and your good to go.

    You will still need to wait until you bsod again to have the dump file created but once it does run the app and post the results.
     
  3. krym0gen

    krym0gen New Member

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    Sorry for my post is first time :D . I uploaded the minidup RAR.
    And what about ur settings i did exactly what you said. Well i will see in the future if something will more happen with my pc.
     

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  4. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff900c01447a0, 0, fffff9600067dc51, 0}
    
    
    Could not read faulting driver name
    Probably caused by : cdd.dll ( cdd!CddBitmapHw::Release+31 )
    
    Followup: MachineOwner
    
    Hi,
    Bugcheck 50 can be caused by one or two things,
    Reference

    Code:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    This also tells me your missing a critical service pack otherwise the above number would 7601 not 7600.
    Please install Service Pack 1 as soon as possible:
    Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center
    (look for this download on the above page: windows6.1-KB976932-X64.exe, it's second from the bottom)
    If the Service pack won't install run this update tool:
    Download System Update Readiness Tool for Windows 7 (KB947821) [October 2014] from Official Microsoft Download Center

    Drivers
    dtsoftbus01.sys Fri Jan 13 13:45:46 2012: Daemon Tools driver. Possible BSOD issues in Win7 please uninstall to test.

    Please use the motherboard support page to update your drivers:
    ASRock > H81M-VG4

    Try using the Intel driver update utility for the intel drivers:
    IntelĀ® Driver Update Utility

    There is a chance that your memory may be faulty but see how you get on making the above changes. If the bsod continues post the new dump files after you've updated etc. Do not forget about the service pack as it's critical.
     

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