Blue Screen after hibernate

#1
So I'm not alone .... blue screen when I try to use the laptop after being in hibernate mode.

Error1.PNG error2.PNG
Any suggestions would be MOST appreciated! Thanks - Happy Thanksgiving!
 


#3
Hi Back - have tried to follow the instructions and think this is what you are looking for! THis BSOD stuff in complicated to say the least! Thanks for your assistance!
 


Attachments

GeneralHiningII

Honorable Member
#4
Some of the files didn't make it through the extraction - please re run the tool please, and upload a new .zip file.
Be sure to run the Tool as administrator as well.

Thanks!
 


usasma

Fantastic Member
Microsoft Community Contributor
#5
Without the full info that GeneralHiningII has requested, we can only perform a partial analysis of your problems. The reports are needed to help with items that don't normally show up in the memory dump files. If unable to generate the info from the collection app reliably, you may want to try this collection app by a different author: Blue Screen of Death (BSOD) Posting Instructions - Windows 8, 7 & Vista

Normally we don't pay attention to the process that's running when the BSOD occurred - but in this case there's enough info that I'd have to wonder if your Norton was causing issues (the symerr.exe process is fairly consistently involved in the last 11 BSOD's). Please:
Anti-Virus Removal:
Please do the following:
- download a free anti-virus for testing purposes: Free AntiVirus
- un-install the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN
- IMMEDIATELY install and update the free anti-virus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Apfiltr.sys Tue Mar 24 12:25:22 2009 (49C90972)
Alps pointing device
http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys

o2sdg.sys Thu May 7 01:38:52 2009 (4A0273EC)
Memory Card Reader driver by O2Micro/Fujitsu "media slot"
http://www.carrona.org/drivers/driver.php?id=o2sdg.sys

o2mdg.sys Fri May 22 03:57:26 2009 (4A165AE6)
Memory Card Reader driver by O2Micro/Fujitsu "media slot"
http://www.carrona.org/drivers/driver.php?id=o2mdg.sys

Rt86win7.sys Fri May 22 10:52:05 2009 (4A16BC15)
Realtek NIC
http://www.carrona.org/drivers/driver.php?id=Rt86win7.sys

iaStor.sys Thu Jun 4 21:42:33 2009 (4A287809)
Intel Storage drivers
http://www.carrona.org/drivers/driver.php?id=iaStor.sys

PxHelp20.sys Tue Jun 23 19:16:17 2009 (4A416241)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHelp20.sys

BCM42RLY.sys Tue Jul 7 20:35:04 2009 (4A53E9B8)
Broadcom iLine10(tm) PCI Network Adapter
http://www.carrona.org/drivers/driver.php?id=BCM42RLY.sys

bcmwl6.sys Tue Jul 7 20:44:47 2009 (4A53EBFF)
Broadcom 802.11g Network Adapter driver
http://www.carrona.org/drivers/driver.php?id=bcmwl6.sys

stwrt.sys Wed Jul 15 14:54:09 2009 (4A5E25D1)
SigmaTel Audio Driver
http://www.carrona.org/drivers/driver.php?id=stwrt.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Thu Nov 15 22:09:58.741 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\111512-90683-01.dmp]
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16988.x86fre.win7_gdr.120401-1505
System Uptime:[B]0 days 0:52:16.348[/B]
BugCheck Code: [B]BugCheck 1000007E, {c0000005, 8767d864, c34f7b70, c34f7750}[/B]
*** ERROR: Module load completed but symbols could not be loaded for srv.sys
Probably caused by :[B]srv.sys ( srv+28d00 )[/B]
BugCheck Info: [B]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/B]
Arguments: 
Arg1: c0000005, The exception code that was not handled
Arg2: 8767d864, The address that the exception occurred at
Arg3: c34f7b70, Exception Record Address
Arg4: c34f7750, Context Record Address
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]symerr.exe[/B]
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID: [B]0x7E_srv+28d00[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A04
  BIOS Release Date             09/10/2009
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 1520
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov 15 13:46:33.226 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\111512-99279-01.dmp]
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16988.x86fre.win7_gdr.120401-1505
System Uptime:[B]0 days 0:04:32.834[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!KiAttachProcess+58 )[/B]
BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
Arguments: 
Arg1: 02ec0074, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82c8e8c4, address which referenced memory
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0xA_nt!KiAttachProcess+58[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A04
  BIOS Release Date             09/10/2009
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 1520
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Nov 14 14:02:21.392 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\111412-120229-01.dmp]
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16988.x86fre.win7_gdr.120401-1505
System Uptime:[B]0 days 0:10:01.999[/B]
BugCheck Code: [B]BugCheck 1000007E, {c0000005, 82d0343c, 8d52bb4c, 8d52b730}[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!RtlImageNtHeaderEx+4a )[/B]
BugCheck Info: [B]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/B]
Arguments: 
Arg1: c0000005, The exception code that was not handled
Arg2: 82d0343c, The address that the exception occurred at
Arg3: 8d52bb4c, Exception Record Address
Arg4: 8d52b730, Context Record Address
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]symerr.exe[/B]
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID: [B]0x7E_nt!RtlImageNtHeaderEx+4a[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A04
  BIOS Release Date             09/10/2009
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 1520
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Nov 12 20:51:53.235 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\111212-114925-01.dmp]
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16988.x86fre.win7_gdr.120401-1505
System Uptime:[B]0 days 2:58:35.843[/B]
BugCheck Code: [B]BugCheck 1000007E, {c0000005, 82ccb43c, 8d513b4c, 8d513730}[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!RtlImageNtHeaderEx+4a )[/B]
BugCheck Info: [B]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/B]
Arguments: 
Arg1: c0000005, The exception code that was not handled
Arg2: 82ccb43c, The address that the exception occurred at
Arg3: 8d513b4c, Exception Record Address
Arg4: 8d513730, Context Record Address
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]igfxsrvc.exe[/B]
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID: [B]0x7E_nt!RtlImageNtHeaderEx+4a[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A04
  BIOS Release Date             09/10/2009
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 1520
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Nov 12 17:52:14.305 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\111212-152319-01.dmp]
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16988.x86fre.win7_gdr.120401-1505
System Uptime:[B]0 days 3:49:40.787[/B]
BugCheck Code: [B]BugCheck 1000008E, {c0000005, 82e895f0, 8d72b864, 0}[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!ExpAllocateHandleTableEntry+1f )[/B]
BugCheck Info: [B]KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)[/B]
Arguments: 
Arg1: c0000005, The exception code that was not handled
Arg2: 82e895f0, The address that the exception occurred at
Arg3: 8d72b864, Trap Frame
Arg4: 00000000
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME: [B]symerr.exe[/B]
FAILURE_BUCKET_ID: [B]0x8E_nt!ExpAllocateHandleTableEntry+1f[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A04
  BIOS Release Date             09/10/2009
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 1520
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Nov 12 11:45:23.211 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\111212-85940-01.dmp]
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16988.x86fre.win7_gdr.120401-1505
System Uptime:[B]0 days 1:53:27.818[/B]
BugCheck Code: [B]BugCheck 1000008E, {c0000005, 82e855f0, 8d51f864, 0}[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!ExpAllocateHandleTableEntry+1f )[/B]
BugCheck Info: [B]KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)[/B]
Arguments: 
Arg1: c0000005, The exception code that was not handled
Arg2: 82e855f0, The address that the exception occurred at
Arg3: 8d51f864, Trap Frame
Arg4: 00000000
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME: [B]rundll32.exe[/B]
FAILURE_BUCKET_ID: [B]0x8E_nt!ExpAllocateHandleTableEntry+1f[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A04
  BIOS Release Date             09/10/2009
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 1520
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 11 09:12:07.629 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\111112-90620-01.dmp]
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16988.x86fre.win7_gdr.120401-1505
System Uptime:[B]1 days 9:42:37.236[/B]
BugCheck Code: [B]BugCheck 1000008E, {c0000005, 82e525f0, b78db864, 0}[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!ExpAllocateHandleTableEntry+1f )[/B]
BugCheck Info: [B]KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)[/B]
Arguments: 
Arg1: c0000005, The exception code that was not handled
Arg2: 82e525f0, The address that the exception occurred at
Arg3: b78db864, Trap Frame
Arg4: 00000000
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME: [B]symerr.exe[/B]
FAILURE_BUCKET_ID: [B]0x8E_nt!ExpAllocateHandleTableEntry+1f[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A04
  BIOS Release Date             09/10/2009
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 1520
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov  9 23:28:29.654 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110912-83195-01.dmp]
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16988.x86fre.win7_gdr.120401-1505
System Uptime:[B]1 days 1:14:30.277[/B]
BugCheck Code: [B]BugCheck 1000007E, {c0000005, 82d1143c, 8d513b4c, 8d513730}[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!RtlImageNtHeaderEx+4a )[/B]
BugCheck Info: [B]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/B]
Arguments: 
Arg1: c0000005, The exception code that was not handled
Arg2: 82d1143c, The address that the exception occurred at
Arg3: 8d513b4c, Exception Record Address
Arg4: 8d513730, Context Record Address
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]igfxsrvc.exe[/B]
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID: [B]0x7E_nt!RtlImageNtHeaderEx+4a[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A04
  BIOS Release Date             09/10/2009
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 1520
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov  8 22:12:06.270 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110812-92836-01.dmp]
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16988.x86fre.win7_gdr.120401-1505
System Uptime:[B]0 days 0:33:49.877[/B]
BugCheck Code: [B]BugCheck 1000007E, {c0000005, 82d0e43c, c675bb4c, c675b730}[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!RtlImageNtHeaderEx+4a )[/B]
BugCheck Info: [B]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/B]
Arguments: 
Arg1: c0000005, The exception code that was not handled
Arg2: 82d0e43c, The address that the exception occurred at
Arg3: c675bb4c, Exception Record Address
Arg4: c675b730, Context Record Address
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]symerr.exe[/B]
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID: [B]0x7E_nt!RtlImageNtHeaderEx+4a[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A04
  BIOS Release Date             09/10/2009
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 1520
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Nov  7 21:37:21.439 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110712-91931-01.dmp]
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16988.x86fre.win7_gdr.120401-1505
System Uptime:[B]0 days 1:21:03.922[/B]
BugCheck Code: [B]BugCheck 1000007E, {c0000005, 87612864, c6dfbb70, c6dfb750}[/B]
Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
BugCheck Info: [B]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/B]
Arguments: 
Arg1: c0000005, The exception code that was not handled
Arg2: 87612864, The address that the exception occurred at
Arg3: c6dfbb70, Exception Record Address
Arg4: c6dfb750, Context Record Address
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]symerr.exe[/B]
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID: [B]0x7E_ANALYSIS_INCONCLUSIVE[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A04
  BIOS Release Date             09/10/2009
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 1520
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Nov  7 20:15:17.764 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110712-105971-01.dmp]
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16988.x86fre.win7_gdr.120401-1505
System Uptime:[B]0 days 2:19:34.371[/B]
BugCheck Code: [B]BugCheck 1000007E, {c0000005, 82cfd43c, 8d52bb4c, 8d52b730}[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!RtlImageNtHeaderEx+4a )[/B]
BugCheck Info: [B]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/B]
Arguments: 
Arg1: c0000005, The exception code that was not handled
Arg2: 82cfd43c, The address that the exception occurred at
Arg3: 8d52bb4c, Exception Record Address
Arg4: 8d52b730, Context Record Address
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]igfxsrvc.exe[/B]
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID: [B]0x7E_nt!RtlImageNtHeaderEx+4a[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A04
  BIOS Release Date             09/10/2009
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 1520
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Thu Nov 15 22:09:58.741 2012 (UTC - 5:00)**************************
[COLOR=RED][B]Apfiltr.sys                 Tue Mar 24 12:25:22 2009 (49C90972)[/B][/COLOR]
[COLOR=RED][B]o2sdg.sys                   Thu May  7 01:38:52 2009 (4A0273EC)[/B][/COLOR]
[COLOR=RED][B]o2mdg.sys                   Fri May 22 03:57:26 2009 (4A165AE6)[/B][/COLOR]
[COLOR=RED][B]Rt86win7.sys                Fri May 22 10:52:05 2009 (4A16BC15)[/B][/COLOR]
[COLOR=RED][B]iaStor.sys                  Thu Jun  4 21:42:33 2009 (4A287809)[/B][/COLOR]
[COLOR=RED][B]PxHelp20.sys                Tue Jun 23 19:16:17 2009 (4A416241)[/B][/COLOR]
[COLOR=RED][B]BCM42RLY.sys                Tue Jul  7 20:35:04 2009 (4A53E9B8)[/B][/COLOR]
[COLOR=RED][B]bcmwl6.sys                  Tue Jul  7 20:44:47 2009 (4A53EBFF)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:11:03 2009 (4A5BBF07)
[COLOR=RED][B]stwrt.sys                   Wed Jul 15 14:54:09 2009 (4A5E25D1)[/B][/COLOR]
amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
igdkmd32.sys                Wed Aug 25 15:31:24 2010 (4C756F8C)
Ironx86.SYS                 Fri Nov 12 18:05:54 2010 (4CDDC852)
SYMDS.SYS                   Tue Dec  7 19:16:20 2010 (4CFECE54)
SYMEFA.SYS                  Sun Mar 13 23:20:09 2011 (4D7D8969)
SYMEVENT.SYS                Thu Mar 24 19:02:08 2011 (4D8BCD70)
SRTSP.SYS                   Tue Mar 29 22:43:18 2011 (4D9298C6)
SRTSPX.SYS                  Tue Mar 29 22:43:23 2011 (4D9298CB)
SYMNETS.SYS                 Tue Apr 19 18:22:15 2011 (4DAE0B17)
GEARAspiWDM.sys             Mon May 16 16:54:48 2011 (4DD18F18)
eeCtrl.sys                  Tue Jul 31 19:33:30 2012 (50186B4A)
EraserUtilRebootDrv.sys     Tue Jul 31 19:33:30 2012 (50186B4A)
IDSvix86.sys                Tue Aug 28 22:48:13 2012 (503D82ED)
NAVEX15.SYS                 Wed Sep  5 17:43:39 2012 (5047C78B)
NAVENG.SYS                  Wed Sep  5 17:45:35 2012 (5047C7FF)
BHDrvx86.sys                Thu Oct 18 23:10:05 2012 (5080C48D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Nov 14 14:02:21.392 2012 (UTC - 5:00)**************************
BHDrvx86.sys                Fri Sep 28 20:03:14 2012 (50663AC2)
[/font]
http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys
http://www.carrona.org/drivers/driver.php?id=o2sdg.sys
http://www.carrona.org/drivers/driver.php?id=o2mdg.sys
http://www.carrona.org/drivers/driver.php?id=Rt86win7.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=PxHelp20.sys
http://www.carrona.org/drivers/driver.php?id=BCM42RLY.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl6.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=stwrt.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
http://www.carrona.org/drivers/driver.php?id=Ironx86.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEVENT.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSP.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSPX.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=IDSvix86.sys
http://www.carrona.org/drivers/driver.php?id=NAVEX15.SYS
http://www.carrona.org/drivers/driver.php?id=NAVENG.SYS
http://www.carrona.org/drivers/driver.php?id=BHDrvx86.sys
http://www.carrona.org/drivers/driver.php?id=BHDrvx86.sys
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.