Separate names with a comma.
Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by waltdisneypixar, Feb 14, 2010.
hi this is the second time, well the third my pc is new a month old i uploaded the files thanks
It comes up as memory corruption in Windows Debugger and in bluescreenview it suggests but doesn't pinpoint any driver for now you need to locate and update these drivers then can you post your basic system spec such as Motherboard and Ram make and model and size ? also what make and model PSU and what antivirus are you using ? do you know what temperatures your running at ?
i just happened again same day twice Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 2057 Additional information about the problem: BCCode: 4e BCP1: 0000000000000099 BCP2: 000000000002D7F1 BCP3: 0000000000000002 BCP4: 000000000002C9F0 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\021410-16239-01.dmp C:\Users\Mickey Mouse\AppData\Local\Temp\WER-29389543-0.sysdata.xml Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt i have to go to work, i'll check later can you tell me about this error too?:
Bad RAM, Bad Motherboard If I were you, and I found anything like Bad RAM, or something wrong with module placement, or a Bad Motherboard. I'd take it back for a replacement. That's a great deal of trouble to give you.....
again windows debugger shows memory_corruption COMFiltr.sys ,ShldFlt.sys, fnetm64.SYS, Prot6Flt.sys all appear to be something to do with Panda Antivirus ? I suggest unninstall panda and replace for testing purposes with Microsoft Security Essentials , then monitor for a crash
Was this an upgrade or a "clean" install?
i just bought the pc from dell as soon it arrives, i formatted it i have call the support team, and for the moment they have disable the autorestart, so when the blue screen appears, i can write it down then i have memory and system check and everything ok now , i;m wating for another blue screen i don't think panda is to blame
it would be a good idea to either update or unninstall panda to eliminate it as a cause , and if it solves nothing you reinstall it
ok, i'm going to try security essentials and windows firewall and let's see
i have just installed it. let's wait for the blue screen
Please let us know if this resolved your issue. Any memory dump doesnt necessarily mean the RAM is bad... it could also mean one or more of your device drivers are causing memory leaks or blue screens.
yes as Mike says a Bluescreen can be caused by many things ranging from drivers and driver conflicts to hardware and hardware conflicts anywhere in your system , and where windows debugger directly points at a driver you can be quite sure of the cause but in this case where there are differing results and no specific drivers identified as the cause it becomes a bit more difficult to "nail down" out of date drivers always need to be eliminated from the possible causes list ! where the results are consistently different with no drivers identified this suggests hardware and is very often RAM but could also be CPU , motherboard , hard drive or other devices physically damaged or incompatible at a component level ........ Antivirus and firewalls often cause "driver collisions" which cause blue screens ............. statistically 50% of all Blue Screen crashes are caused or involve graphics card drivers
If you do get another blue screen, I would strongly insist that Dell support get your computer up and running correctly. Don'ty let them give upu any crap. I mean, you just bought it, it's their responsibility to make sure it's running correctly
i wrote to panda forum, they saide is a known issue: Panda Security Forum • View topic - blue screen.windows 7 and global protection 2010 and they have the fix but i just wait a couples days more with the microsoft antivirus
Glad you got a solution. Just curious, was this pre-installed on your computer?
you are very attached to your panda
Wow! you mean Dell Customer Support actually HELPED someone?
to the question about pre installed no , i came with mcafee to the question about solution i just installed panda internet security 2010 from the web 1 month trial . let's see . i'll post it here in a week or so to the question about dell support they just made me run test and test and i wanted to send them the .dmp files but they said no.The next step was going to be formatting the pc with them on the phone and thanks to this forum, they pinpointed me the problem now let's hope no more blue screens greetings and i will let you know
Glad you've fixed the problem, keep us posted See you around!
hi again i formatted my pc because of this: http://windows7forums.com/windows-7-support/36913-email-window-keeps-showing-why.html and i got my first blue screen i have now panda internet security 2010 can anyone check my file? i think it's ntoskrnl.exe