Blue Screen error 0x70860002

#1
Not sure what to do
everytime i start windows screen pops up, then resets, plus repeats
i can access safe mode sometimes, like 1 in 10 tries
safe mode with command works

Anyone have any ideas what to do

it is a tosiba qosmio and about 3 months old.

last thing installed on nov.25 (according to control panel-programs)
 


#2
Hi and welcome.

Go to safe mode + networking. Copy the files in C:\Windows\Minidump to any other folder, then zip them and attach the zip here.

While in safe mode, visit Toshiba's site and install all the newest drivers.
 


#3
Oh oh...

I'm working on a friend's father's Qosmio F60 which gave me the same BSOD error code after sitting on the login screen (while I was waiting to get the Windows password from them--since the system booted for me at first)...

Coincidentally I have my friend's girlfriend's Qosmio (same model!) which was giving a BSOD that they tried to fix via factory restore (however it cycle boots after reaching Windows desktop)...

Could be a buggy driver push by MS update? Maybe a time-based virus?!

Who knows! Alas I will be spending way too much time trying to figure this out probably... hate to tell them to send both units back to Toshiba though!

I will monitor (and try to update this thread) as I proceed.

Going to try the usual things to start: memtest/prime stress, maybe hard drive tests...
 


#4
...or you can make it easy on yourself and attach what I've asked for...
 


#5
...or you can make it easy on yourself and attach what I've asked for...
Thanks for the offer but I know how to read a minidump and I've already fixed one of the units.

I believe it may be a bad RST driver, or related issue.

I haven't had a chance to sit in front of the units to really get into the repair as I've been busy at work (I manage a computer store of all things!)
 


#6
Just because you know how to read them doesn't mean you can come to the same conclusion. ;)

I've repaired more Windows 7 machines online than anyone in the world and have an eye for certain things that nobody else could possibly have. I understand why things happen which would not be apparent to anyone else.

Other than that, really no sense or point to this thread...

You're welcome.
 


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