When attaching dmp files, PLEASE put them all in a single zipped folder
Hi catchb and Welcome to The Forum.
STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.
Your latest dump file lists
ntkrpamp.exe as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.
As a Priority: AVG is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct
AVG Remover for your system
(32 or 64 bit).
If you have AVG ID protection installed, download the
AVGID Protection Remover from the above link as well
(it wouldn't hurt to download and run it anyway). Download BSOD friendly
Link Removed due to 404 Error as AVG's replacement.
Uninstall AVG through the Control Panel. Re-boot to Safe Mode and run the
AVG Removal tool
(s). Re-boot to normal mode and
install MSE. Make sure your Windows firewall is enabled! After your blue screens have been resolved, feel free to re-try AVG.
Make sure your system is fully updated
including SP1. Drivers that pre-date Windows 7. Update: CtClsFlt.sys Tue Dec 30 13:00:03 2008 Creative Camera Class Upper Filter Driver Drivers with Updates: L1C62x86.sys Mon Dec 21 03:45:51 2009 Atheros AR8121/AR8113/AR8114 Driver. Bugcheck Analysis: Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {c0000005, 82eda41d, ae443b4c, ae443730}
Probably caused by : ntkrpamp.exe ( nt!RtlImageNtHeaderEx+4a )
Drivers: Code:
0: kd> lmsmtn
start end module name
83631000 83679000 ACPI ACPI.sys Tue Jul 14 00:11:11 2009 (4A5BBF0F)
8faff000 8fb59000 afd afd.sys Tue Jul 14 00:12:34 2009 (4A5BBF62)
92939000 9294b000 AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954)
83798000 837a1000 amdxata amdxata.sys Tue May 19 18:57:35 2009 (4A12F30F)
83754000 8375d000 atapi atapi.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
8375d000 83780000 ataport ataport.SYS Tue Jul 14 00:11:18 2009 (4A5BBF16)
abfb6000 abfd5400 AVGIDSDriver AVGIDSDriver.Sys Sun Jul 10 23:35:23 2011 (4E1A292B)
8b3ca000 8b3ce000 AVGIDSEH AVGIDSEH.Sys Sun Jul 10 23:35:37 2011 (4E1A2939)
abfb1000 abfb5480 AVGIDSFilter AVGIDSFilter.Sys Sun Jul 10 23:35:55 2011 (4E1A294B)
abf00000 abf02700 AVGIDSShim AVGIDSShim.Sys Tue Oct 04 04:48:52 2011 (4E8A8224)
90d09000 90d3fa80 avgldx86 avgldx86.sys Fri Oct 07 04:54:26 2011 (4E8E77F2)
8b3f0000 8b3fd000 avgmfx86 avgmfx86.sys Mon Aug 08 04:40:42 2011 (4E3F5ABA)
8b3c3000 8b3c9500 avgrkx86 avgrkx86.sys Tue Sep 13 05:01:23 2011 (4E6ED593)
8fa86000 8facc700 avgtdix avgtdix.sys Sun Jul 10 23:44:49 2011 (4E1A2B61)
836d8000 836e3000 BATTC BATTC.SYS Tue Jul 14 00:19:15 2009 (4A5BC0F3)
92607000 928a0000 bcmwl6 bcmwl6.sys Tue Dec 08 16:09:02 2009 (4B1E7A1E)
8b01e000 8b025000 Beep Beep.SYS Tue Jul 14 00:45:00 2009 (4A5BC6FC)
90cfb000 90d09000 blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8)
8348f000 83497000 BOOTVID BOOTVID.dll Tue Jul 14 02:04:34 2009 (4A5BD9A2)
aa537000 aa550000 bowser bowser.sys Tue Jul 14 00:14:21 2009 (4A5BBFCD)
90d95000 90dc9000 bpenum bpenum.sys Tue Jan 18 09:16:33 2011 (4D355A71)
93da0000 93dbe000 cdd cdd.dll unavailable (00000000)
8b211000 8b230000 cdrom cdrom.sys Tue Jul 14 00:11:24 2009 (4A5BBF1C)
834d9000 83584000 CI CI.dll Tue Jul 14 02:09:28 2009 (4A5BDAC8)
8b39e000 8b3c3000 CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18)
83497000 834d9000 CLFS CLFS.SYS Tue Jul 14 00:11:10 2009 (4A5BBF0E)
92928000 9292b700 CmBatt CmBatt.sys Tue Jul 14 00:19:18 2009 (4A5BC0F6)
8b19c000 8b1f9000 cng cng.sys Tue Jul 14 00:32:55 2009 (4A5BC427)
836d0000 836d8000 compbatt compbatt.sys Tue Jul 14 00:19:18 2009 (4A5BC0F6)
9292c000 92939000 CompositeBus CompositeBus.sys Tue Jul 14 00:45:26 2009 (4A5BC716)
91417000 91424000 crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
90c7f000 90ce3000 csc csc.sys Tue Jul 14 00:15:08 2009 (4A5BBFFC)
b8ebe000 b8ee1300 CtClsFlt CtClsFlt.sys Tue Dec 30 13:00:03 2008 (495A1B53)
90ce3000 90cfb000 dfsc dfsc.sys Tue Jul 14 00:14:16 2009 (4A5BBFC8)
90c73000 90c7f000 discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214)
8b38d000 8b39e000 disk disk.sys Tue Jul 14 00:11:28 2009 (4A5BBF20)
91505000 9151e000 drmk drmk.sys Tue Jul 14 01:36:05 2009 (4A5BD2F5)
91424000 9142f000 dump_dumpata dump_dumpata.sys Tue Jul 14 00:11:16 2009 (4A5BBF14)
91600000 91611000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
915f5000 915ff000 dump_msahci dump_msahci.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
929f0000 929fa000 Dxapi Dxapi.sys Tue Jul 14 00:25:25 2009 (4A5BC265)
91c92000 91d49000 dxgkrnl dxgkrnl.sys Wed Jan 26 04:06:46 2011 (4D3F9DD6)
91d49000 91d82000 dxgmms1 dxgmms1.sys Wed Jan 26 04:05:51 2011 (4D3F9D9F)
837d5000 837e6000 fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
837a1000 837d5000 fltmgr fltmgr.sys Tue Jul 14 00:11:13 2009 (4A5BBF11)
8b00e000 8b017000 Fs_Rec Fs_Rec.sys Tue Jul 14 00:11:14 2009 (4A5BBF12)
8b35b000 8b38d000 fvevol fvevol.sys Tue Jul 14 00:13:01 2009 (4A5BBF7D)
8b551000 8b582000 fwpkclnt fwpkclnt.sys Tue Jul 14 00:12:03 2009 (4A5BBF43)
8322f000 83266000 hal halmacpi.dll Tue Jul 14 00:11:03 2009 (4A5BBF07)
91ddc000 91dfb000 HDAudBus HDAudBus.sys Tue Jul 14 00:50:55 2009 (4A5BC85F)
91486000 914d6000 HdAudio HdAudio.sys Tue Jul 14 00:51:46 2009 (4A5BC892)
b8ee2000 b8eed000 hiber_dumpata hiber_dumpata.sys Tue Jul 14 00:11:16 2009 (4A5BBF14)
b8ef7000 b8f08000 hiber_dumpfve hiber_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
b8eed000 b8ef7000 hiber_msahci hiber_msahci.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
915db000 915ee000 HIDCLASS HIDCLASS.SYS Tue Jul 14 00:51:01 2009 (4A5BC865)
915ee000 915f4480 HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863)
915d0000 915db000 hidusb hidusb.sys Tue Jul 14 00:51:04 2009 (4A5BC868)
aa491000 aa516000 HTTP HTTP.sys Tue Jul 14 00:12:53 2009 (4A5BBF75)
8b400000 8b408000 hwpolicy hwpolicy.sys Tue Jul 14 00:11:01 2009 (4A5BBF05)
928bc000 928d4000 i8042prt i8042prt.sys Tue Jul 14 00:11:23 2009 (4A5BBF1B)
9161a000 91c92000 igdkmd32 igdkmd32.sys Fri Nov 06 23:44:41 2009 (4AF4B4E9)
928ee000 9290cb00 Impcd Impcd.sys Mon Oct 26 20:39:02 2009 (4AE608E6)
9151e000 91558000 IntcDAud IntcDAud.sys Fri Oct 30 14:55:29 2009 (4AEAFE61)
9290d000 9291f000 intelppm intelppm.sys Tue Jul 14 00:11:03 2009 (4A5BBF07)
928d4000 928e1000 kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
91400000 9140c000 kbdhid kbdhid.sys Tue Jul 14 00:45:09 2009 (4A5BC705)
86c0e000 86c16000 kdcom kdcom.dll Tue Jul 14 02:08:58 2009 (4A5BDAAA)
90d61000 90d95000 ks ks.sys Tue Jul 14 00:45:13 2009 (4A5BC709)
8b189000 8b19c000 ksecdd ksecdd.sys Tue Jul 14 00:11:56 2009 (4A5BBF3C)
8b326000 8b34b000 ksecpkg ksecpkg.sys Tue Jul 14 00:34:00 2009 (4A5BC468)
928aa000 928bc000 L1C62x86 L1C62x86.sys Mon Dec 21 03:45:51 2009 (4B2EEF6F)
90def000 90dff000 lltdio lltdio.sys Tue Jul 14 00:53:18 2009 (4A5BC8EE)
90dd4000 90def000 luafv luafv.sys Tue Jul 14 00:15:44 2009 (4A5BC020)
83406000 8347e000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:06:41 2009 (4A5BDA21)
90dc9000 90dd4000 monitor monitor.sys Tue Jul 14 00:25:58 2009 (4A5BC286)
928e1000 928ee000 mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
9140c000 91417000 mouhid mouhid.sys Tue Jul 14 00:45:08 2009 (4A5BC704)
8373e000 83754000 mountmgr mountmgr.sys Tue Jul 14 00:11:27 2009 (4A5BBF1F)
aa550000 aa562000 mpsdrv mpsdrv.sys Tue Jul 14 00:52:52 2009 (4A5BC8D4)
aa562000 aa585000 mrxsmb mrxsmb.sys Tue Jul 14 00:14:24 2009 (4A5BBFD0)
aa585000 aa5c0000 mrxsmb10 mrxsmb10.sys Tue Jul 14 00:14:34 2009 (4A5BBFDA)
aa5c0000 aa5db000 mrxsmb20 mrxsmb20.sys Tue Jul 14 00:14:29 2009 (4A5BBFD5)
83780000 8378a000 msahci msahci.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
8fa33000 8fa3e000 Msfs Msfs.SYS Tue Jul 14 00:11:26 2009 (4A5BBF1E)
83682000 8368a000 msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D)
8b15e000 8b189000 msrpc msrpc.sys Tue Jul 14 00:11:59 2009 (4A5BBF3F)
90c69000 90c73000 mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
8b34b000 8b35b000 mup mup.sys Tue Jul 14 00:14:14 2009 (4A5BBFC6)
8b231000 8b2e8000 ndis ndis.sys Tue Jul 14 00:12:24 2009 (4A5BBF58)
92963000 9296e000 ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930)
aa46e000 aa47e000 ndisuio ndisuio.sys Tue Jul 14 00:53:51 2009 (4A5BC90F)
9296e000 92990000 ndiswan ndiswan.sys Tue Jul 14 00:54:34 2009 (4A5BC93A)
91475000 91486000 NDProxy NDProxy.SYS Tue Jul 14 00:54:27 2009 (4A5BC933)
8fa6e000 8fa86000 NEOFLTR_700_19501 NEOFLTR_700_19501.SYS Sat Oct 08 21:11:31 2011 (4E90AE73)
8fb99000 8fba7000 netbios netbios.sys Tue Jul 14 00:53:54 2009 (4A5BC912)
8facd000 8faff000 netbt netbt.sys Tue Jul 14 00:12:18 2009 (4A5BBF52)
8b2e8000 8b326000 NETIO NETIO.SYS Tue Jul 14 00:12:35 2009 (4A5BBF63)
8fa3e000 8fa4c000 Npfs Npfs.SYS Tue Jul 14 00:11:31 2009 (4A5BBF23)
90c5f000 90c69000 nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48)
82e1f000 8322f000 nt ntkrpamp.exe Wed Oct 26 03:22:11 2011 (4EA76ED3)
8b02f000 8b15e000 Ntfs Ntfs.sys Tue Jul 14 00:12:05 2009 (4A5BBF45)
8b017000 8b01e000 Null Null.SYS Tue Jul 14 00:11:12 2009 (4A5BBF10)
aa428000 aa46e000 nwifi nwifi.sys Tue Jul 14 00:51:59 2009 (4A5BC89F)
8fb69000 8fb88000 pacer pacer.sys Tue Jul 14 00:53:58 2009 (4A5BC916)
836bf000 836d0000 partmgr partmgr.sys Tue Jul 14 00:11:35 2009 (4A5BBF27)
8368a000 836b4000 pci pci.sys Tue Jul 14 00:11:16 2009 (4A5BBF14)
8378a000 83798000 PCIIDEX PCIIDEX.SYS Tue Jul 14 00:11:15 2009 (4A5BBF13)
8b000000 8b00e000 pcw pcw.sys Tue Jul 14 00:11:10 2009 (4A5BBF0E)
abf03000 abf9a000 peauth peauth.sys Tue Jul 14 01:35:44 2009 (4A5BD2E0)
914d6000 91505000 portcls portcls.sys Tue Jul 14 00:51:00 2009 (4A5BC864)
8347e000 8348f000 PSHED PSHED.dll Tue Jul 14 02:09:36 2009 (4A5BDAD0)
9294b000 92963000 rasl2tp rasl2tp.sys Tue Jul 14 00:54:33 2009 (4A5BC939)
92990000 929a8000 raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D)
929a8000 929bf000 raspptp raspptp.sys Tue Jul 14 00:54:47 2009 (4A5BC947)
929bf000 929d6000 rassstp rassstp.sys Tue Jul 14 00:54:57 2009 (4A5BC951)
90c1e000 90c5f000 rdbss rdbss.sys Tue Jul 14 00:14:26 2009 (4A5BBFD2)
929d6000 929e0000 rdpbus rdpbus.sys Tue Jul 14 01:02:40 2009 (4A5BCB20)
8b025000 8b02d000 RDPCDD RDPCDD.sys Tue Jul 14 01:01:40 2009 (4A5BCAE4)
835f5000 835fd000 rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3)
8fa2b000 8fa33000 rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5)
8b5d2000 8b5ff000 rdyboost rdyboost.sys Tue Jul 14 00:22:02 2009 (4A5BC19A)
aa47e000 aa491000 rspndr rspndr.sys Tue Jul 14 00:53:20 2009 (4A5BC8F0)
abf9a000 abfa4000 secdrv secdrv.SYS Wed Sep 13 14:18:32 2006 (45080528)
8b5ca000 8b5d2000 spldr spldr.sys Mon May 11 17:13:47 2009 (4A084EBB)
b8e19000 b8e83000 spsys spsys.sys Mon May 11 17:37:10 2009 (4A085436)
abe8e000 abedf000 srv srv.sys Tue Jul 14 00:15:10 2009 (4A5BBFFE)
abe3f000 abe8e000 srv2 srv2.sys Tue Jul 14 00:14:52 2009 (4A5BBFEC)
aa516000 aa537000 srvnet srvnet.sys Tue Jul 14 00:14:45 2009 (4A5BBFE5)
929e0000 929e1380 swenum swenum.sys Tue Jul 14 00:45:08 2009 (4A5BC704)
8b408000 8b551000 tcpip tcpip.sys Thu Sep 29 05:05:35 2011 (4E83EE8F)
abfa4000 abfb1000 tcpipreg tcpipreg.sys Tue Jul 14 00:54:14 2009 (4A5BC926)
8fa63000 8fa6e000 TDI TDI.SYS Tue Jul 14 00:12:12 2009 (4A5BBF4C)
8fa4c000 8fa63000 tdx tdx.sys Tue Jul 14 00:12:10 2009 (4A5BBF4A)
8fbba000 8fbca000 termdd termdd.sys Tue Jul 14 01:01:35 2009 (4A5BCADF)
93d70000 93d79000 TSDDD TSDDD.dll Tue Jul 14 01:01:40 2009 (4A5BCAE4)
90d40000 90d61000 tunnel tunnel.sys Tue Jul 14 00:54:03 2009 (4A5BC91B)
929e2000 929f0000 umbus umbus.sys Tue Jul 14 00:51:38 2009 (4A5BC88A)
b8e83000 b8e9a000 usbccgp usbccgp.sys Tue Jul 14 00:51:31 2009 (4A5BC883)
9156f000 91570700 USBD USBD.SYS Tue Jul 14 00:51:05 2009 (4A5BC869)
91d82000 91d91000 usbehci usbehci.sys Tue Jul 14 00:51:14 2009 (4A5BC872)
91431000 91475000 usbhub usbhub.sys Tue Jul 14 00:52:06 2009 (4A5BC8A6)
91d91000 91ddc000 USBPORT USBPORT.SYS Tue Jul 14 00:51:13 2009 (4A5BC871)
915b9000 915d0000 USBSTOR USBSTOR.SYS Tue Jul 14 00:51:19 2009 (4A5BC877)
b8e9a000 b8ebdb00 usbvideo usbvideo.sys Tue Jul 14 00:51:51 2009 (4A5BC897)
836b4000 836bf000 vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B)
837e6000 837f2000 vga vga.sys Tue Jul 14 00:25:50 2009 (4A5BC27E)
83600000 83621000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D)
8b582000 8b58a380 vmstorfl vmstorfl.sys Tue Jul 14 00:28:44 2009 (4A5BC32C)
836e3000 836f3000 volmgr volmgr.sys Tue Jul 14 00:11:25 2009 (4A5BBF1D)
836f3000 8373e000 volmgrx volmgrx.sys unavailable (00000000)
8b58b000 8b5ca000 volsnap volsnap.sys Tue Jul 14 00:11:34 2009 (4A5BBF26)
928a0000 928aa000 vwifibus vwifibus.sys Tue Jul 14 00:52:02 2009 (4A5BC8A2)
8fb88000 8fb99000 vwififlt vwififlt.sys Tue Jul 14 00:52:03 2009 (4A5BC8A3)
abef7000 abf00000 vwifimp vwifimp.sys Tue Jul 14 00:52:09 2009 (4A5BC8A9)
8fba7000 8fbba000 wanarp wanarp.sys Tue Jul 14 00:55:02 2009 (4A5BC956)
837f2000 837ff000 watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A)
83584000 835f5000 Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28)
83623000 83631000 WDFLDR WDFLDR.SYS Tue Jul 14 00:11:25 2009 (4A5BBF1D)
8fb62000 8fb69000 wfplwf wfplwf.sys Tue Jul 14 00:53:51 2009 (4A5BC90F)
93b10000 93d5a000 win32k win32k.sys Tue Jul 14 00:26:26 2009 (4A5BC2A2)
9291f000 92928000 wmiacpi wmiacpi.sys Tue Jul 14 00:19:16 2009 (4A5BC0F4)
83679000 83682000 WMILIB WMILIB.SYS Tue Jul 14 00:11:22 2009 (4A5BBF1A)
8fb59000 8fb62000 ws2ifsl ws2ifsl.sys Tue Jul 14 00:55:01 2009 (4A5BC955)
90c00000 90c1a000 WudfPf WudfPf.sys Tue Jul 14 00:50:13 2009 (4A5BC835)
abfd6000 abff6480 WUDFRd WUDFRd.sys Tue Jul 14 00:50:44 2009 (4A5BC854)
Unloaded modules:
91558000 9156f000 usbccgp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00017000
91595000 915b9000 CtClsFlt.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00024000
91571000 91595000 usbvideo.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00024000
abedf000 abef7000 parport.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00018000
8b3ce000 8b3db000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000D000
8b3db000 8b3e6000 dump_pciidex
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000B000
8b3e6000 8b3f0000 dump_msahci.
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000A000
8b200000 8b211000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00011000
Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.
HTH.