Blue screen error when shutting down.

Discussion in 'Windows 7 Help and Support' started by joelstitch, Jan 16, 2012.

  1. joelstitch

    joelstitch New Member

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    For a while (ever since I updated my BIOS, I think) my computer have been taking around 10 minutes to shut down and after the 10 minutes it shows a blue screen for a second and then it restarts/shutdown. I recorded the computer screen while it was shutting down and was able to take a screenshot of the blue screen. This is what it says:

    Code:
    DRIVER_POWER_STATE_FAILURE
    
    If this is the first time you've seen this stop error screen.
    Restart your computer. If this screen appears again follow these steps:
    
    Check to make sure any new hardware or software or software manufacturer for any windows updates you might need.
    
    If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as catching or shadowing. If you need to use Safe Mode to remove or disable components , restart your computer, press F8 to select Advances Startup Options, and then select Safe Mode.
    
    Technical information:
    
    *** STOP: 0x0000009F (0x00000003, 0x84F79838, 0x82B6AAE0, 0x853F1270)
     

    Attached Files:

  2. Elmer

    Elmer Extraordinary Member

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    Hi joelstitch and Welcome to The Forum.

    STOP 0x0000009F: DRIVER_POWER_STATE_FAILURE
    Usual causes:
    Device driver.

    We really need to see the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    To ensure minidumps are enabled:
    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.

    The .dmp files are located at C:\Windows\Minidump. Until a .dmp file is generated, the Minidump folder may not exist.

    Go to your C:\Windows\Minidump folder. Copy the .dmp files to a new folder on your desktop. Zip up that folder and attach to a post.

    Please see: How to ask for help with a BSOD problem Following Method 2:
    Download
    and run the SF Diagnostics Tool. Right click the SF Diag tool and select Run as Administrator before running. When the reports have been created, zip them up and attach to a post.

    Download and run CPU-Z. Take screenshots**/snips of the Mainboard tab, Memory tab and all the slot #'s under the SPD tab.
    Go to Post Reply, click on the Go Advanced button and attach the screenshots**/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar. Do not zip them up.
    **
    If screenshots, please crop.

    Also see: http://windows7forums.com/blue-screen-death-bsod/71079-help-us-help-you-filling-your-system-specs.html
     
  3. joelstitch

    joelstitch New Member

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  4. Elmer

    Elmer Extraordinary Member

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    STOP 0x0000009F: DRIVER_POWER_STATE_FAILURE
    Usual causes:
    Device driver

    Your dump files all list ACPI.sys as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
    Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.


    As a Priority:

    dtsoftbus01.sys Mon Oct 17 13:12:37 2011 The dtsoftbus01.sys driver has been known to cause problems on some Windows 7 systems. This belongs to Daemon Tools Light. I suggest uninstalling DT Light until your blue screens are resolved. But do not replace with Daemon Tools!!


    Drivers that pre-date Windows 7. Update:

    nvlddmkm.sys Fri Mar 06 12:47:34 2009 nVidia Video drivers
    nvmfdx32.sys Fri Aug 01 19:37:49 2008
    nvsmu.sys Mon Aug 25 11:22:50 2008


    • Download and install DriverSweeper.
    • Uninstall your current Graphics setup through Programs and Features
    • Boot to (preferably) Safe Mode and run Driver Sweeper to clean up the remnants of your current Graphics set up.
    • Reboot to Normal Mode.
    • Install your new Graphics set up.

    bcmwl6.sys Wed Jul 08 01:44:47 2009
    bcwl664, Wiki Drivers (01/03/2011).

    CHDRT32.sys Tue Mar 04 18:31:57 2008 Conexant High Definition SmartAudio

    HpqKbFiltr.sys Wed Apr 29 14:46:51 2009 HP Quick Launch Buttons / Keyboard Filter

    HSX_CNXT.sys Wed Jun 20 19:28:20 2007
    HSX_DPV.sys Wed Jun 20 19:29:51 2007
    HSXHWAZL.sys Wed Jun 20 19:28:32 2007
    SoftK56 Modem Drivers. Conexant Systems

    mdmxsdk.sys Mon Jun 19 22:26:59 2006 Conexant Modem Diagnostic Interface x86 Driver

    xaudio.sys Tue Jul 10 22:27:55 2007 Conexant modem audio driver

    iPodDrv.sys Sat Mar 28 01:11:58 2009 doubleTwist iPod Driver

    GEARAspiWDM.sys Mon May 18 13:17:04 2009 Gear Software CD-ROM Class Filter Driver v4.019.1 (Oct 2011). Also loads with iTunes


    Bugcheck Analysis:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, 84f79838, 82b6eae0, 87b5a1f8}
    
    Probably caused by : ACPI.sys
    
    Followup: MachineOwner

    Drivers:
    Code:
    92eaa000 92ed7000   1394ohci 1394ohci.sys Sat Nov 20 10:01:11 2010 (4CE79C67)
    8aa15000 8aa5d000   ACPI     ACPI.sys     Sat Nov 20 08:37:52 2010 (4CE788E0)
    8fb48000 8fba2000   afd      afd.sys      Mon Apr 25 03:18:00 2011 (4DB4D9D8)
    97b5b000 97b6d000   AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954)
    92d9f000 92db1000   amdk8    amdk8.sys    Tue Jul 14 00:11:03 2009 (4A5BBF07)
    8abb5000 8abbe000   amdxata  amdxata.sys  Fri Mar 19 16:19:01 2010 (4BA3A3F5)
    92e69000 92e84c00   AnyDVD   AnyDVD.sys   Sun Dec 04 21:23:50 2011 (4EDBE4E6)
    8ab89000 8ab92000   atapi    atapi.sys    Tue Jul 14 00:11:15 2009 (4A5BBF13)
    8ab92000 8abb5000   ataport  ataport.SYS  Sat Nov 20 08:38:00 2010 (4CE788E8)
    8aabc000 8aac7000   BATTC    BATTC.SYS    Tue Jul 14 00:19:15 2009 (4A5BC0F3)
    97837000 97a9e000   bcmwl6   bcmwl6.sys   Wed Jul 08 01:44:47 2009 (4A53EBFF)
    a440d000 a4430980   bdfm     bdfm.sys     Thu Apr 22 14:19:43 2010 (4BD04CEF)
    8fae9000 8fb07000   bdfndisf6 bdfndisf6.sys Fri Jun 18 17:11:00 2010 (4C1B9A94)
    8ac3f000 8ac8d480   bdfsfltr bdfsfltr.sys Fri Jun 25 14:37:20 2010 (4C24B110)
    8fb07000 8fb25000   bdfwfpf  bdfwfpf.sys  Fri Jun 18 17:10:54 2010 (4C1B9A8E)
    a4431000 a4449300   BDHV     BDHV.SYS     Thu Apr 22 14:19:22 2010 (4BD04CDA)
    9548b000 954a0000   bdselfpr bdselfpr.sys Wed Jun 30 13:39:04 2010 (4C2B3AE8)
    92d6a000 92d7d280   bdvedisk bdvedisk.sys Tue Jan 19 15:45:35 2010 (4B55D39F)
    8fa77000 8fa7e000   Beep     Beep.SYS     Tue Jul 14 00:45:00 2009 (4A5BC6FC)
    92d5c000 92d6a000   blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8)
    8a84f000 8a857000   BOOTVID  BOOTVID.dll  Tue Jul 14 02:04:34 2009 (4A5BD9A2)
    9559e000 955b7000   bowser   bowser.sys   Wed Feb 23 04:47:32 2011 (4D649164)
    9b1c0000 9b1de000   cdd      cdd.dll      unavailable (00000000)
    8fa51000 8fa70000   cdrom    cdrom.sys    Sat Nov 20 08:38:09 2010 (4CE788F1)
    9739b000 973ce000   CHDRT32  CHDRT32.sys  Tue Mar 04 18:31:57 2008 (47CD959D)
    8a899000 8a944000   CI       CI.dll       Sat Nov 20 12:05:17 2010 (4CE7B97D)
    8ae00000 8ae25000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18)
    8a857000 8a899000   CLFS     CLFS.SYS     Tue Jul 14 00:11:10 2009 (4A5BBF0E)
    92db1000 92db4700   CmBatt   CmBatt.sys   Tue Jul 14 00:19:18 2009 (4A5BC0F6)
    8ae30000 8ae8d000   cng      cng.sys      Thu Nov 17 03:36:35 2011 (4EC48143)
    8aab4000 8aabc000   compbatt compbatt.sys Tue Jul 14 00:19:18 2009 (4A5BC0F6)
    97b4e000 97b5b000   CompositeBus CompositeBus.sys Sat Nov 20 09:50:21 2010 (4CE799DD)
    92db5000 92db7680   cpqbttn  cpqbttn.sys  Tue Feb 23 19:52:19 2010 (4B8431F3)
    9a600000 9a60d000   crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
    92ce0000 92d44000   csc      csc.sys      Sat Nov 20 08:44:32 2010 (4CE78A70)
    92d44000 92d5c000   dfsc     dfsc.sys     Sat Nov 20 08:42:32 2010 (4CE789F8)
    92cd4000 92ce0000   discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214)
    8b1ef000 8b200000   disk     disk.sys     Tue Jul 14 00:11:28 2009 (4A5BBF20)
    92f67000 92f80000   drmk     drmk.sys     Tue Jul 14 01:36:05 2009 (4A5BD2F5)
    8fa12000 8fa51000   dtsoftbus01 dtsoftbus01.sys Mon Oct 17 13:12:37 2011 (4E9C1BB5)
    9a7f6000 9a7ff000   dump_atapi dump_atapi.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
    92fbe000 92fc9000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:11:16 2009 (4A5BBF14)
    92fc9000 92fda000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
    9a7ec000 9a7f6000   Dxapi    Dxapi.sys    Tue Jul 14 00:25:25 2009 (4A5BC265)
    9873b000 987f2000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:08:14 2010 (4CE78FFE)
    97aa8000 97ae1000   dxgmms1  dxgmms1.sys  Thu Feb 03 03:45:05 2011 (4D4A24C1)
    92cca000 92cd4000   ElbyCDIO ElbyCDIO.sys Thu Dec 16 22:57:56 2010 (4D0A9974)
    8aa00000 8aa11000   fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
    8abbe000 8abf2000   fltmgr   fltmgr.sys   Tue Jul 14 00:11:13 2009 (4A5BBF11)
    8ae9b000 8aea4000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:11:14 2009 (4A5BBF12)
    8ac00000 8ac32000   fvevol   fvevol.sys   Sat Nov 20 08:40:22 2010 (4CE78976)
    8b156000 8b187000   fwpkclnt fwpkclnt.sys Sat Nov 20 08:39:08 2010 (4CE7892C)
    92e85000 92e8a280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:16:53 2009 (4A1151B5)
    82a10000 82a47000   hal      halmacpi.dll Sat Nov 20 08:37:38 2010 (4CE788D2)
    92e8b000 92eaa000   HDAudBus HDAudBus.sys Sat Nov 20 09:59:28 2010 (4CE79C00)
    92db8000 92dcb000   HIDCLASS HIDCLASS.SYS Sat Nov 20 09:59:37 2010 (4CE79C09)
    92dcb000 92dd1480   HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863)
    92ff1000 92ffc000   hidusb   hidusb.sys   Sat Nov 20 09:59:38 2010 (4CE79C0A)
    987f2000 987fb000   HpqKbFiltr HpqKbFiltr.sys Wed Apr 29 14:46:51 2009 (49F85A4B)
    9a713000 9a7c8000   HSX_CNXT HSX_CNXT.sys Wed Jun 20 19:28:20 2007 (467971C4)
    9a610000 9a713000   HSX_DPV  HSX_DPV.sys  Wed Jun 20 19:29:51 2007 (4679721F)
    92f80000 92fbe000   HSXHWAZL HSXHWAZL.sys Wed Jun 20 19:28:32 2007 (467971D0)
    95519000 9559e000   HTTP     HTTP.sys     Sat Nov 20 08:40:17 2010 (4CE78971)
    8b1e7000 8b1ef000   hwpolicy hwpolicy.sys Sat Nov 20 08:37:35 2010 (4CE788CF)
    97ae1000 97af9000   i8042prt i8042prt.sys Tue Jul 14 00:11:23 2009 (4A5BBF1B)
    a0871000 a0879000   iPodDrv  iPodDrv.sys  Sat Mar 28 01:11:58 2009 (49CD795E)
    97af9000 97b06000   kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
    9733a000 97346000   kbdhid   kbdhid.sys   Sat Nov 20 09:50:10 2010 (4CE799D2)
    80bc3000 80bcb000   kdcom    kdcom.dll    Tue Jul 14 02:08:58 2009 (4A5BDAAA)
    97306000 9733a000   ks       ks.sys       Sat Nov 20 09:50:17 2010 (4CE799D9)
    8ade8000 8adfb000   ksecdd   ksecdd.sys   Thu Nov 17 03:15:56 2011 (4EC47C6C)
    8af99000 8afbe000   ksecpkg  ksecpkg.sys  Thu Nov 17 03:37:34 2011 (4EC4817E)
    954a0000 954b0000   lltdio   lltdio.sys   Tue Jul 14 00:53:18 2009 (4A5BC8EE)
    9540e000 95429000   luafv    luafv.sys    Tue Jul 14 00:15:44 2009 (4A5BC020)
    8a833000 8a83e000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 00:13:13 2009 (4A5BBF89)
    a0879000 a087c180   mdmxsdk  mdmxsdk.sys  Mon Jun 19 22:26:59 2006 (449716A3)
    9a7c8000 9a7d5000   modem    modem.sys    Tue Jul 14 00:55:24 2009 (4A5BC96C)
    92dee000 92df9000   monitor  monitor.sys  Tue Jul 14 00:25:58 2009 (4A5BC286)
    97b41000 97b4e000   mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
    92e00000 92e0b000   mouhid   mouhid.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
    8ab37000 8ab4d000   mountmgr mountmgr.sys Sat Nov 20 08:38:09 2010 (4CE788F1)
    955b7000 955c9000   mpsdrv   mpsdrv.sys   Tue Jul 14 00:52:52 2009 (4A5BC8D4)
    955c9000 955ec000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:17:20 2011 (4DB77CB0)
    a0803000 a083e000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:29:57 2011 (4E17BD25)
    a083e000 a0859000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:17:26 2011 (4DB77CB6)
    8fad0000 8fadb000   Msfs     Msfs.SYS     Tue Jul 14 00:11:26 2009 (4A5BBF1E)
    8aa66000 8aa6e000   msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D)
    8adbd000 8ade8000   msrpc    msrpc.sys    Tue Jul 14 00:11:59 2009 (4A5BBF3F)
    92cc0000 92cca000   mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
    8b1d7000 8b1e7000   mup      mup.sys      Tue Jul 14 00:14:14 2009 (4A5BBFC6)
    8aea4000 8af5b000   ndis     ndis.sys     Sat Nov 20 08:39:19 2010 (4CE78937)
    97b85000 97b90000   ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930)
    954f6000 95506000   ndisuio  ndisuio.sys  Sat Nov 20 10:06:36 2010 (4CE79DAC)
    97b90000 97bb2000   ndiswan  ndiswan.sys  Sat Nov 20 10:07:48 2010 (4CE79DF4)
    9738a000 9739b000   NDProxy  NDProxy.SYS  Sat Nov 20 10:07:39 2010 (4CE79DEB)
    8fa00000 8fa0e000   netbios  netbios.sys  Tue Jul 14 00:53:54 2009 (4A5BC912)
    8fba2000 8fbd4000   netbt    netbt.sys    Sat Nov 20 08:39:22 2010 (4CE7893A)
    8af5b000 8af99000   NETIO    NETIO.SYS    Sat Nov 20 08:40:03 2010 (4CE78963)
    8fadb000 8fae9000   Npfs     Npfs.SYS     Tue Jul 14 00:11:31 2009 (4A5BBF23)
    92cb6000 92cc0000   nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48)
    82a47000 82e59000   nt       ntkrpamp.exe Wed Oct 26 03:21:40 2011 (4EA76EB4)
    8ac8e000 8adbd000   Ntfs     Ntfs.sys     Fri Mar 11 03:21:11 2011 (4D799527)
    8fa70000 8fa77000   Null     Null.SYS     Tue Jul 14 00:11:12 2009 (4A5BBF10)
    98008000 9873a100   nvlddmkm nvlddmkm.sys Fri Mar 06 12:47:34 2009 (49B11B66)
    97206000 97305600   nvmfdx32 nvmfdx32.sys Fri Aug 01 19:37:49 2008 (489357FD)
    92ddb000 92de4000   nvsmu    nvsmu.sys    Mon Aug 25 11:22:50 2008 (48B287FA)
    954b0000 954f6000   nwifi    nwifi.sys    Tue Jul 14 00:51:59 2009 (4A5BC89F)
    8a9d4000 8a9f3000   pacer    pacer.sys    Tue Jul 14 00:53:58 2009 (4A5BC916)
    8aaa3000 8aab4000   partmgr  partmgr.sys  Sat Nov 20 08:38:14 2010 (4CE788F6)
    8aa6e000 8aa98000   pci      pci.sys      Sat Nov 20 08:37:57 2010 (4CE788E5)
    8ab22000 8ab29000   pciide   pciide.sys   Tue Jul 14 00:11:19 2009 (4A5BBF17)
    8ab29000 8ab37000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:11:15 2009 (4A5BBF13)
    8ae8d000 8ae9b000   pcw      pcw.sys      Tue Jul 14 00:11:10 2009 (4A5BBF0E)
    a087d000 a0914000   peauth   peauth.sys   Tue Jul 14 01:35:44 2009 (4A5BD2E0)
    973ce000 973fd000   portcls  portcls.sys  Tue Jul 14 00:51:00 2009 (4A5BC864)
    8a83e000 8a84f000   PSHED    PSHED.dll    Tue Jul 14 02:09:36 2009 (4A5BDAD0)
    97b6d000 97b85000   rasl2tp  rasl2tp.sys  Tue Jul 14 00:54:33 2009 (4A5BC939)
    97bb2000 97bca000   raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D)
    97bca000 97be1000   raspptp  raspptp.sys  Tue Jul 14 00:54:47 2009 (4A5BC947)
    97be1000 97bf8000   rassstp  rassstp.sys  Tue Jul 14 00:54:57 2009 (4A5BC951)
    92c75000 92cb6000   rdbss    rdbss.sys    Sat Nov 20 08:42:44 2010 (4CE78A04)
    97800000 9780a000   rdpbus   rdpbus.sys   Tue Jul 14 01:02:40 2009 (4A5BCB20)
    8fab8000 8fac0000   RDPCDD   RDPCDD.sys   Sat Nov 20 10:22:19 2010 (4CE7A15B)
    a444a000 a446f000   rdpdr    rdpdr.sys    Sat Nov 20 10:24:44 2010 (4CE7A1EC)
    8fac0000 8fac8000   rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3)
    8fac8000 8fad0000   rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5)
    a4487000 a44b9000   RDPWD    RDPWD.SYS    Sat Nov 20 10:22:23 2010 (4CE7A15F)
    8afbe000 8afeb000   rdyboost rdyboost.sys Sat Nov 20 09:00:07 2010 (4CE78E17)
    92ef0000 92f01000   rimmptsk rimmptsk.sys Thu Jun 25 08:58:09 2009 (4A432E11)
    92f01000 92f15000   rimsptsk rimsptsk.sys Thu Jun 25 08:10:46 2009 (4A4322F6)
    92f15000 92f67000   rixdptsk rixdptsk.sys Thu Jun 25 08:25:57 2009 (4A432685)
    95506000 95519000   rspndr   rspndr.sys   Tue Jul 14 00:53:20 2009 (4A5BC8F0)
    92ed7000 92ef0000   sdbus    sdbus.sys    Sat Nov 20 08:54:02 2010 (4CE78CAA)
    a0914000 a091e000   secdrv   secdrv.SYS   Wed Sep 13 14:18:32 2006 (45080528)
    8b1cf000 8b1d7000   spldr    spldr.sys    Mon May 11 17:13:47 2009 (4A084EBB)
    a09a4000 a09f6000   srv      srv.sys      Fri Apr 29 03:46:30 2011 (4DBA2686)
    a0954000 a09a4000   srv2     srv2.sys     Fri Apr 29 03:46:13 2011 (4DBA2675)
    a091e000 a093f000   srvnet   srvnet.sys   Fri Apr 29 03:46:08 2011 (4DBA2670)
    987fd000 987fe380   swenum   swenum.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
    97b06000 97b40680   SynTP    SynTP.sys    Thu May 27 22:40:25 2010 (4BFEE6C9)
    8b00c000 8b156000   tcpip    tcpip.sys    Thu Sep 29 04:22:11 2011 (4E83E463)
    a093f000 a094c000   tcpipreg tcpipreg.sys Sat Nov 20 10:07:13 2010 (4CE79DD1)
    8fb3c000 8fb48000   TDI      TDI.SYS      Sat Nov 20 08:39:18 2010 (4CE78936)
    a446f000 a447a000   tdtcp    tdtcp.sys    Sat Nov 20 10:21:10 2010 (4CE7A116)
    8fb25000 8fb3c000   tdx      tdx.sys      Sat Nov 20 08:39:17 2010 (4CE78935)
    92c64000 92c75000   termdd   termdd.sys   Sat Nov 20 10:21:10 2010 (4CE7A116)
    92c2d000 92c63a00   truecrypt truecrypt.sys Thu Sep 01 13:42:20 2011 (4E5F7DAC)
    95429000 95471000   Trufos   Trufos.sys   Tue Jul 27 10:50:00 2010 (4C4EABC8)
    9b190000 9b199000   TSDDD    TSDDD.dll    unavailable (00000000)
    a447a000 a4487000   tssecsrv tssecsrv.sys Sat Nov 20 10:22:20 2010 (4CE7A15C)
    92d7e000 92d9f000   tunnel   tunnel.sys   Sat Nov 20 10:06:40 2010 (4CE79DB0)
    97829000 97837000   umbus    umbus.sys    Sat Nov 20 10:00:23 2010 (4CE79C37)
    8afeb000 8affeb80   usbaudio usbaudio.sys Sat Nov 20 09:59:43 2010 (4CE79C0F)
    92fda000 92ff1000   usbccgp  usbccgp.sys  Fri Mar 25 02:58:06 2011 (4D8C04BE)
    987fb000 987fc700   USBD     USBD.SYS     Fri Mar 25 02:57:53 2011 (4D8C04B1)
    92e5a000 92e69000   usbehci  usbehci.sys  Fri Mar 25 02:57:58 2011 (4D8C04B6)
    97346000 9738a000   usbhub   usbhub.sys   Fri Mar 25 02:58:34 2011 (4D8C04DA)
    92de4000 92dee000   usbohci  usbohci.sys  Fri Mar 25 02:57:58 2011 (4D8C04B6)
    92e0f000 92e5a000   USBPORT  USBPORT.SYS  Fri Mar 25 02:58:05 2011 (4D8C04BD)
    9a7d5000 9a7ec000   USBSTOR  USBSTOR.SYS  Fri Mar 11 04:01:12 2011 (4D799E88)
    92c02000 92c2d000   VBoxDrv  VBoxDrv.sys  Mon Dec 19 13:11:54 2011 (4EEF381A)
    9780a000 97829000   VBoxNetFlt VBoxNetFlt.sys Mon Dec 19 13:11:54 2011 (4EEF381A)
    8a813000 8a82d000   VBoxUSBMon VBoxUSBMon.sys Mon Dec 19 13:11:55 2011 (4EEF381B)
    8aa98000 8aaa3000   vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B)
    8fa7e000 8fa8a000   vga      vga.sys      Tue Jul 14 00:25:50 2009 (4A5BC27E)
    8fa8a000 8faab000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D)
    8ab4d000 8ab76180   vmbus    vmbus.sys    Sat Nov 20 09:14:58 2010 (4CE79192)
    8b187000 8b18f380   vmstorfl vmstorfl.sys Sat Nov 20 09:14:37 2010 (4CE7917D)
    8aac7000 8aad7000   volmgr   volmgr.sys   Sat Nov 20 08:38:06 2010 (4CE788EE)
    8aad7000 8ab22000   volmgrx  volmgrx.sys  Tue Jul 14 00:11:41 2009 (4A5BBF2D)
    8b190000 8b1cf000   volsnap  volsnap.sys  Sat Nov 20 08:38:13 2010 (4CE788F5)
    97a9e000 97aa8000   vwifibus vwifibus.sys Tue Jul 14 00:52:02 2009 (4A5BC8A2)
    8fbe4000 8fbf5000   vwififlt vwififlt.sys Tue Jul 14 00:52:03 2009 (4A5BC8A3)
    8a800000 8a813000   wanarp   wanarp.sys   Sat Nov 20 10:07:45 2010 (4CE79DF1)
    8faab000 8fab8000   watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A)
    8a944000 8a9b5000   Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28)
    8a9b5000 8a9c3000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
    8fbdd000 8fbe4000   wfplwf   wfplwf.sys   Tue Jul 14 00:53:51 2009 (4A5BC90F)
    9af30000 9b180000   win32k   win32k.sys   unavailable (00000000)
    8ab77000 8ab89000   winhv    winhv.sys    Sat Nov 20 08:38:15 2010 (4CE788F7)
    92dd2000 92ddb000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:19:16 2009 (4A5BC0F4)
    8aa5d000 8aa66000   WMILIB   WMILIB.SYS   Tue Jul 14 00:11:22 2009 (4A5BBF1A)
    8fbd4000 8fbdd000   ws2ifsl  ws2ifsl.sys  Tue Jul 14 00:55:01 2009 (4A5BC955)
    95471000 9548b000   WudfPf   WudfPf.sys   Sat Nov 20 09:58:55 2010 (4CE79BDF)
    a094c000 a0954000   xaudio   xaudio.sys   Tue Jul 10 22:27:55 2007 (4693F9DB)
    
    Unloaded modules:
    a44b9000 a4523000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0006A000
    a0859000 a0871000   parport.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00018000
    8afeb000 8aff8000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    8b000000 8b00b000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000B000
    8ae25000 8ae2e000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00009000
    8a9c3000 8a9d4000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00011000
    Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


    HTH.
     
    #4 Elmer, Jan 16, 2012
    Last edited: Jan 16, 2012
  5. Trouble

    Trouble Noob Whisperer

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    Additionally since you seem to think that your current problem is linked to a recent BIOS update and your dump files indicate an issue with acpi.sys (Advanced Configuration and Power Interface) and your issue seems to revolve around shut downs and or restarts, etc.,. I'm wondering if you've checked your system BIOS utility to see if it has reset or added anything regarding Power Management that may be conflicting with Windows 7 Power Management settings.
    Checking any Hybrid conditions involving sleep/hibernation or other Wake or Wake on conditions may prove useful (both in the BIOS and the Windows Power Management scheme(s).
    Filling out your system specs in your profile might also help as there may be other members with similar hardware that have had similar issues and may be able to provide additional suggestions.
    http://windows7forums.com/windows-7-support/72212-help-us-help-you-filling-your-system-specs.html#post235529
    Regards
    Randy
     
  6. joelstitch

    joelstitch New Member

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    I just finished adding all the information I knew about my computer so I hopw that helps.
     
  7. joelstitch

    joelstitch New Member

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    How would I do that?
     
  8. Trouble

    Trouble Noob Whisperer

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    Well generally speaking you should probably familiarize yourself with your computer documentation regarding your BIOS Setup Utility, specifically anything involving power management or energy saving. Generally if you don't have anything in printed or digital format the computer vendor will likely have something that you can download.
    Additionally laptop (notebook) vendors, often provide additional software which include their own brand of power management.
    And then the Win7 Operating System contains its' own power management features which you can access through the control panel as well as a built in diagnostic and reporting tool called powercfg
    How Do I: Use PowerCfg in Windows 7?
    http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&ved=0CDMQFjAB&url=http%3A%2F%2Fdownload.microsoft.com%2Fdownload%2F7%2FE%2F7%2F7E7662CF-CBEA-470B-A97E-CE7CE0D98DC2%2FPowerCfg.docx&ei=48wVT-ndCcqJgwfAm8HRAw&usg=AFQjCNFnPmXjKYflYxrG-D57Wq4Lxus6sg&sig2=xef53CX-b3m-5AuoQXfk7A
    Powercfg Command-Line Options
     
    1 person likes this.

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