blue screen please help me

Discussion in 'Windows 7 Help and Support' started by elli, Jan 26, 2011.

  1. elli

    elli New Member

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    i've getting blue screen for while now and it reappeared and i want to fix it but i don't know how

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 23
    BCP1: 000000000002095B
    BCP2: 0000000000000000
    BCP3: 0000000000000005
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    I have an ASUS notebook G72GX
     
  2. Trouble

    Trouble Noob Whisperer

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    elli, please refer to and do your best to comply with the following three links to the sticky posts in the root of the BSOD forum.
    SF Diagnostic Tool
    Important! Every thread starter please see.
    How to ask for help with a BSOD problem

    If you have any problem with these please post back and we will attempt to advise you further. Make sure you pay particular attention to the instructions regarding compressing these file before uploading as well as taking ownership of the dump folder if you have problems accessing these files.
     
  3. elli

    elli New Member

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    wait what should I do?
     
  4. Captain Jack

    Captain Jack Extraordinary Member

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    Follow those link run the Tool and post the files here.
     

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