BlueScreen on lid close!

VsUK

Senior Member
#1
OK, my laptop has started to act funny on me & I've had a go to try & figure it out but all googled options didnt work. What happens is, when i shut my laptop lid so my laptop goes to sleep, it dosnt get that far, the screen goes black with a smaller blue box that gives u the blue screen of death so to speak. So after a forced restart i get the windows recovered from error blah blah blah & copied the error details for you.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 00000020
BCP2: 00000002
BCP3: 00000000
BCP4: 9288D9EB
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
 


#2
Hey.

Can't say anything about it without the crash dumps. C:\Windows\Minidump

Copy files there to any other folder. Zip files. Attach zip to a post.
 


VsUK

Senior Member
#3
Hi, ok ive attached the last mini dump in rar for you, thanks again.
 


Attachments

#4
The problem is athr.sys, your Atheros wireless network driver. Visit the manufcaturer's site of the adapter and download/install the latest driver for it:

Code:
athr     athr.sys     Mon Sep 21 13:58:25 2009
----------

Update your Realtek HD Audio driver:

Code:
RTKVHDA  RTKVHDA.sys  Mon Aug 24 06:19:05 2009
Realtek

----------

Uninstall the software associated (SmartRoaming Client) with this old driver that likely caused the Atheros one to fail:

Code:
mdvrmng  mdvrmng.sys  Mon May 28 10:37:13 2007
Mdvrmng.sys driver | What is Mdvrmng.sys file?

-----------

Uninstall or update VNC Server to remove or update this driver:

Code:
vncmirror vncmirror.sys Fri Mar 14 13:42:46 2008
 


VsUK

Senior Member
#5
Hi, thanks it fixed the problem. Didint really need to update the realtek drivers as they were the latest ones available however it was the VNC software which i dont use anymore so once removed problem solved..

thanks again :D
 


#6
:)

Well done TorrentG, and thank you for the feedback VsUK.
 


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