Bluetooth Peripheral Device Problem

Discussion in 'Windows 7 Help and Support' started by CoolByte, Nov 5, 2009.

  1. CoolByte

    CoolByte New Member

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    I've been surfing the web for a week with no luck at all.
    I've tried nearly all the solutions but still no luck.
    My pc is:Hp Pavilion 1135ee
    And these are the ids for the devices:
    BTHENUM\{00005005-0000-1000-8000-0002ee000001}_LOCALMFG&000f
    BTHENUM\{00005557-0000-1000-8000-0002ee000001}_LOCALMFG&000f
    BTHENUM\{00005601-0000-1000-8000-0002ee000001}_LOCALMFG&000f
    I have no idea what to do next these drivers are getting me mad.
     
  2. Saltgrass

    Saltgrass Excellent Member
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  3. CoolByte

    CoolByte New Member

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    :(

    Thx for ur help but still this didn't solve my problem.
    Hope someone help me.
     
  4. CoolByte

    CoolByte New Member

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    Any ideas?
     
  5. Saltgrass

    Saltgrass Excellent Member
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    Well, tell us exactly what you are trying to do. Are these entries showing up in device manager, and if so can you disable them? Where is this showing up? Are you trying to find out what they are? Have you installed the chipset drivers yet?

    Have you tried msinfo32.exe and looked under problem devices? Have you run device manager and tried "show hidden devices"?
     
    #5 Saltgrass, Nov 8, 2009
    Last edited: Nov 8, 2009
  6. CoolByte

    CoolByte New Member

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    #6 CoolByte, Nov 9, 2009
    Last edited: Nov 9, 2009
  7. Saltgrass

    Saltgrass Excellent Member
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    OK, this is what I would try. First, go to Device Manager and select one of the bluetooth devices and go to properties and update driver. If you have allowed to check the net, then this time have it look in your computer. The next screen may say my driver is not shown (if it isn't), the select let me find it.

    You will probably see a screen asking to select a type of device, which would be bluetooth. The next screen should have manufacturers on one side and devices on the other . First click the update button on the bottom and after it updates, which might take a while, look for the HP entry, and there may be more than one. Then in the right side, choose a device that you think matches your device. Select and attempt an install. If it says not the right driver, try another one similiar.

    If none of this works, I would go to the HP site and download the Vista driver for the bluetooth, and there is one. Install that and hopefully all will be good.
    *********************************
    I also notice that F.55A is the latest bios. You can find out what version you have by using the msinfo32.exe utility. Updating the bios, if necessary, would be entirely your decision. Hard to say if it would help unless there was something in the update notes that directly referenced the bluetooth. Also make sure and check I was looking at the right system.
     
    #7 Saltgrass, Nov 9, 2009
    Last edited: Nov 9, 2009
  8. CoolByte

    CoolByte New Member

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    I updated the BIOS
    Then i did the following:
    [​IMG]
    [​IMG]
    [​IMG]
    What shall i do now? :O
     
  9. Saltgrass

    Saltgrass Excellent Member
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    You would have a better idea of what devices were still not correctly installed than I. It appears you did manage to get two of them installed. Since you seem to have the bluetooth radios installed, I would pick one of the others, maybe the USB. If the driver is not correct, Windows should tell you so you can try another one. So, try the remaining 3 bluetooth devices and if that doesn't work, you can still try to install the HP Vista drivers.

    You are getting really good at illustrating a problem ;-)
     
  10. CoolByte

    CoolByte New Member

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    I installed the vista drivers.
    About these 2 devices, I randomly chose a driver for them but the thing is that i chose the same driver :S
     
  11. Saltgrass

    Saltgrass Excellent Member
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    Sorry, I can't tell you current status from you message. Are you still missing the 2 bluetooth devices? If not, what were they?
     
  12. CoolByte

    CoolByte New Member

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    I'm missing these:
    BTHENUM\{00005557-0000-1000-8000-0002ee000001}_LOCALMFG&000f
    BTHENUM\{00005601-0000-1000-8000-0002ee000001}_LOCALMFG&000f
    I had 4 missing, installed 2 (i rly didn't know what i were doing).
     
  13. Saltgrass

    Saltgrass Excellent Member
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    You have rebooted to finish the install?

    If loading the Vista drivers for your system did not find all the devices, I am not sure what to do next. You did load those drivers as admin and the install finished completely?

    The last think I could suggest it to Uninstall the two unknown devices in Device Manager, which may be a bluetooth headset or something and let Windows try to find them again. If they do not come back on their own, do a hardware scan in Device Manager.
     
  14. andycollette

    andycollette New Member

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    I believe you need sp52717.
    While searching for my own device needing driver (BTHENUM\{00005601-0000-1000-8000-0002ee000001}_LOCALMFG&000f) I came across this thread.
    Apparently I cannot Link to the file, but just google "sp52717" and you'll find HP results...

    Better late than never, right?
     

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