BluRay/DVD/CD Disk Won't Show Files in Windows 7 64-Bit?

Discussion in 'Windows 7 Help and Support' started by sgtryan, Jun 8, 2010.

  1. sgtryan

    sgtryan New Member

    Jun 8, 2010
    Likes Received:
    I have Windows 7 64-Bit, all updated. I have a bluray writer/reader. Windows can run the auto setup but cannot "Open in New Window" or "Open" to view files inside the disk. Just won't open even after I click "Open in New Window" or "Open."

    I have tried about 30 disks (bluray, cdr, cdrw, dvd, etc) and none has worked and all are valid disks.

    Any ideas?
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Oct 16, 2009
    Likes Received:
    Check Event Viewer to see if any errors or warnings are showing up about the bluray player.

    Does the manufacturer have a website that might contain a FAQ or common troubleshooting tips?

    Any bios updates for your system?

    Does everything look normal in Device Manager? If it is listed, have you gone through the tabs after selecting properties to see if any options might be available?

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