Bradford

Discussion in 'Windows 7 Installation' started by Bradford, Nov 22, 2009.

  1. Bradford

    Bradford New Member

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    I am new. I have 3 PCs to do. Two with Home Premium one with Ultimate. Did my mothers yesterday with Home Premium. Got eveything to work including Live mail, but can't down load the compatible 2010 Bitdefender anti virus package. Windows Update works.

    The start up I get Windows Installer not working. I did uninstall on the old Bit Defender using their tool, but can't get new 2010 to upload after (no response) I get :confused:a message about Windows Bootstrap failed????

    Thank you, hope someone can help.
     
  2. reghakr

    reghakr Excellent Member

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    Hello and welcome to the waveform,

    Have you tried running the install as Administrator?
     
  3. Bradford

    Bradford New Member

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    Yes I have. Thank you.
     
  4. reghakr

    reghakr Excellent Member

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    Do you know if it uses the Installshield setup?

    Did you perform an upgrade or a "clean" install?
     
  5. Bradford

    Bradford New Member

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    Thank you. I loaded this over the Vista 32 bit OS on my mother's Dell. Regarding the Install shield setup. I don't know. I purchased a Family pack (does 3 pcs) from Staples. Includes both 32 & 64 bit disks. I put in, started up, read the compatibilty manager piece and installed. All went automatically.
     
  6. tblount

    tblount New Member

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    Doesn't Bit defender only work with Ultimate version?
     
  7. Bradford

    Bradford New Member

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    Wow. Do you suppose?? I received a reply to a request from customer support at BitDefender. No mention made just tools to uninstall and install 20010 anti virus. Thank you.

    I have made no progress today
     
  8. reghakr

    reghakr Excellent Member

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    On the website does it say it's compatible with windows 7?
     
  9. Bradford

    Bradford New Member

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    I had stated what I was doing in my initial request to Bitdefender, but you raise a good point. Thank you. I have asked specifically (did not see anything on the site) I find it a difficult support organization to work with.

    If they do not do you have a anti virus you recommend? I use Webroot for Spyware.

    Again much Thanks!
     
  10. reghakr

    reghakr Excellent Member

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    I use Spyware Doctor as I have a 10 year license.

    It's highly rated. Check it out by searching or go to their site:

    http://www.pctool.com
     
  11. JessicaD

    JessicaD New Member

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    Bradford,

    Windows 7 and Bitdefender 2010 should be compatible with eachother however it might be wise to attempt to re-download the upgrade install from Bitdefender's site. If that doesn't work I would also recommend you check out Microsoft Security Essentials. For further information, please go here: http://bit.ly/3RErM
     
    #11 JessicaD, Nov 23, 2009
    Last edited: Nov 23, 2009

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