BRIGHT GREEN SCREEN AFTER LOGIN, HELP!!!

#1
I cant get into my desktop on windows 7, after I login It hangs at welcome and loads for a while, then a green screen appears.

after I reboot I get the error has occured screen and get the safe mode and start windows as normal etc....options.

I can get into desktop in safe mode.

My pc is only new, all parts are new

please help
 


Saltgrass

Excellent Member
Microsoft Community Contributor
#2
The main reason you would boot into Safe Mode to troubleshoot is to keep some device drivers from loading. But some system services also are not started, so it may be one of those.

Does the event viewer show any errors in any of the logs?

Can you disable any devices during boot?

While in safe mode, if you open the the system configuration (msconfig) and go to the general tab, perhaps selecting the Diagnostic startup would allow you to boot into Normal Windows.
 


#3
The main reason you would boot into Safe Mode to troubleshoot is to keep some device drivers from loading. But some system services also are not started, so it may be one of those.

Does the event viewer show any errors in any of the logs?

Can you disable any devices during boot?

While in safe mode, if you open the the system configuration (msconfig) and go to the general tab, perhaps selecting the Diagnostic startup would allow you to boot into Normal Windows.
I went into MSCINFIG and found that in advanced options my RAM was set to 256, so I unchecked the box and rebooted which allowed me to start windows as per normal.

Under general, selective start up was selected, so I selected nomral startup and rebooted to find my problem came back, so I reapeated same step as mentioned above and got back into windows again.

I then check the event log and found these errors as follows:

Critical 28-Jan-11 5:28:47 PM Kernel-Power 41 (63)
Critical 28-Jan-11 5:25:42 PM Kernel-Power 41 (63)
Critical 28-Jan-11 4:57:57 PM Kernel-Power 41 (63)
Critical 28-Jan-11 4:42:00 PM Kernel-Power 41 (63)
Critical 27-Jan-11 11:38:19 PM Kernel-Power 41 (63)
Critical 27-Jan-11 11:34:16 PM Kernel-Power 41 (63)
Critical 27-Jan-11 11:23:21 PM Kernel-Power 41 (63)
Critical 27-Jan-11 11:11:34 PM Kernel-Power 41 (63)
Critical 27-Jan-11 11:08:09 PM Kernel-Power 41 (63)
Critical 27-Jan-11 11:04:49 PM Kernel-Power 41 (63)
Critical 26-Jan-11 2:04:06 AM Kernel-Power 41 (63)

Error 28-Jan-11 5:34:22 PM CAPI2 512 None
Error 28-Jan-11 5:29:51 PM Service Control Manager 7001 None
Error 28-Jan-11 5:29:35 PM Service Control Manager 7001 None
Error 28-Jan-11 5:29:35 PM Service Control Manager 7001 None
Error 28-Jan-11 5:29:35 PM Service Control Manager 7001 None
Error 28-Jan-11 5:29:35 PM Service Control Manager 7001 None
Error 28-Jan-11 5:29:35 PM Service Control Manager 7001 None
Error 28-Jan-11 5:29:34 PM Service Control Manager 7001 None
Error 28-Jan-11 5:29:33 PM DistributedCOM 10005 None
Error 28-Jan-11 5:29:33 PM DistributedCOM 10005 None
Error 28-Jan-11 5:29:32 PM Service Control Manager 7001 None
Error 28-Jan-11 5:29:31 PM Service Control Manager 7001 None
Error 28-Jan-11 5:29:31 PM DistributedCOM 10005 None
Error 28-Jan-11 5:29:31 PM DistributedCOM 10005 None
Error 28-Jan-11 5:29:29 PM DistributedCOM 10005 None
Error 28-Jan-11 5:29:21 PM DistributedCOM 10005 None
Error 28-Jan-11 5:28:58 PM Service Control Manager 7026 None
Error 28-Jan-11 5:28:57 PM Service Control Manager 7001 None
Error 28-Jan-11 5:28:57 PM Service Control Manager 7001 None
Error 28-Jan-11 5:28:57 PM Service Control Manager 7001 None
Error 28-Jan-11 5:28:57 PM Service Control Manager 7001 None
Error 28-Jan-11 5:28:57 PM Service Control Manager 7001 None
Error 28-Jan-11 5:28:57 PM Service Control Manager 7001 None
Error 28-Jan-11 5:28:57 PM Service Control Manager 7001 None
Error 28-Jan-11 5:28:57 PM Service Control Manager 7001 None
Error 28-Jan-11 5:28:57 PM Service Control Manager 7001 None
Error 28-Jan-11 5:28:57 PM Service Control Manager 7001 None
Error 28-Jan-11 5:25:41 PM volmgr 46 None
Error 28-Jan-11 5:00:30 PM PrintService 509 Routing print spooler command(s)
Error 28-Jan-11 5:00:06 PM Service Control Manager 7000 None
Error 28-Jan-11 5:00:06 PM Service Control Manager 7038 None
Error 28-Jan-11 5:00:07 PM DistributedCOM 10005 None
Error 28-Jan-11 5:00:06 PM Service Control Manager 7000 None
Error 28-Jan-11 5:00:06 PM Service Control Manager 7038 None
Error 28-Jan-11 5:00:04 PM Service Control Manager 7026 None
Error 28-Jan-11 4:59:38 PM Service Control Manager 7043 None
Error 28-Jan-11 4:57:56 PM volmgr 46 None
Error 28-Jan-11 4:43:05 PM Service Control Manager 7001 None
Error 28-Jan-11 4:43:05 PM Service Control Manager 7001 None
Error 28-Jan-11 4:43:05 PM Service Control Manager 7001 None
Error 28-Jan-11 4:43:05 PM Service Control Manager 7001 None
Error 28-Jan-11 4:43:05 PM Service Control Manager 7001 None
Error 28-Jan-11 4:43:03 PM Service Control Manager 7001 None
Error 28-Jan-11 4:43:03 PM DistributedCOM 10005 None
Error 28-Jan-11 4:43:02 PM DistributedCOM 10005 None
Error 28-Jan-11 4:43:01 PM Service Control Manager 7001 None
Error 28-Jan-11 4:43:01 PM Service Control Manager 7001 None
Error 28-Jan-11 4:43:01 PM DistributedCOM 10005 None
Error 28-Jan-11 4:43:01 PM DistributedCOM 10005 None
Error 28-Jan-11 4:42:59 PM DistributedCOM 10005 None
Error 28-Jan-11 4:42:48 PM DistributedCOM 10005 None
Error 28-Jan-11 4:42:12 PM Service Control Manager 7026 None
Error 28-Jan-11 4:42:12 PM Service Control Manager 7001 None
Error 28-Jan-11 4:42:12 PM Service Control Manager 7001 None
Error 28-Jan-11 4:42:12 PM Service Control Manager 7001 None
Error 28-Jan-11 4:42:12 PM Service Control Manager 7001 None
Error 28-Jan-11 4:42:12 PM Service Control Manager 7001 None
Error 28-Jan-11 4:42:12 PM Service Control Manager 7001 None
Error 28-Jan-11 4:42:12 PM Service Control Manager 7001 None
Error 28-Jan-11 4:42:12 PM Service Control Manager 7001 None
Error 28-Jan-11 4:42:12 PM Service Control Manager 7001 None
Error 28-Jan-11 4:42:12 PM Service Control Manager 7001 None
Error 27-Jan-11 11:39:58 PM Service Control Manager 7026 None
Error 27-Jan-11 11:13:53 PM DistributedCOM 10005 None
Error 27-Jan-11 11:12:12 PM Service Control Manager 7001 None
Error 27-Jan-11 11:12:12 PM Service Control Manager 7001 None
Error 27-Jan-11 11:12:12 PM Service Control Manager 7001 None
Error 27-Jan-11 11:12:12 PM Service Control Manager 7001 None
Error 27-Jan-11 11:12:12 PM Service Control Manager 7001 None
Error 27-Jan-11 11:12:11 PM Service Control Manager 7001 None
Error 27-Jan-11 11:12:11 PM DistributedCOM 10005 None
Error 27-Jan-11 11:12:10 PM DistributedCOM 10005 None
Error 27-Jan-11 11:12:09 PM Service Control Manager 7001 None
Error 27-Jan-11 11:12:09 PM Service Control Manager 7001 None
Error 27-Jan-11 11:12:09 PM DistributedCOM 10005 None
Error 27-Jan-11 11:12:09 PM DistributedCOM 10005 None
Error 27-Jan-11 11:12:07 PM DistributedCOM 10005 None
Error 27-Jan-11 11:11:59 PM DistributedCOM 10005 None
Error 27-Jan-11 11:11:47 PM Service Control Manager 7026 None
Error 27-Jan-11 11:11:47 PM Service Control Manager 7001 None
Error 27-Jan-11 11:11:47 PM Service Control Manager 7001 None
Error 27-Jan-11 11:11:47 PM Service Control Manager 7001 None
Error 27-Jan-11 11:11:47 PM Service Control Manager 7001 None
Error 27-Jan-11 11:11:47 PM Service Control Manager 7001 None
Error 27-Jan-11 11:11:47 PM Service Control Manager 7001 None
Error 27-Jan-11 11:11:47 PM Service Control Manager 7001 None
Error 27-Jan-11 11:11:47 PM Service Control Manager 7001 None
Error 27-Jan-11 11:11:47 PM Service Control Manager 7001 None
Error 27-Jan-11 11:11:47 PM Service Control Manager 7001 None
Error 27-Jan-11 11:04:48 PM volmgr 46 None
Error 26-Jan-11 11:25:43 PM Application Error 1000 (100)
Error 26-Jan-11 11:20:34 PM Application Error 1000 (100)
Error 26-Jan-11 11:19:35 PM Application Error 1000 (100)
Error 26-Jan-11 10:56:48 PM Application Error 1000 (100)
Error 26-Jan-11 10:55:57 PM Application Error 1000 (100)
Error 26-Jan-11 10:55:51 PM Application Error 1000 (100)
Error 26-Jan-11 10:34:20 PM volsnap 25 None
Error 26-Jan-11 9:55:10 PM .NET Runtime Optimization Service 1101 None
Error 26-Jan-11 3:53:12 PM SideBySide 35 None
Error 26-Jan-11 12:00:57 PM WindowsUpdateClient 20 Windows Update Agent
Error 26-Jan-11 2:04:08 AM Kernel-EventTracing 3 Session
Error 25-Jan-11 9:06:44 PM Service Control Manager 7000 None
Error 25-Jan-11 8:14:53 PM SideBySide 35 None
Error 25-Jan-11 8:14:53 PM SideBySide 35 None
Error 25-Jan-11 8:14:53 PM SideBySide 35 None
Error 25-Jan-11 8:05:19 PM Disk 11 None
Error 25-Jan-11 9:24:44 AM DistributedCOM 10010 None
Error 25-Jan-11 9:23:21 AM ATIeRecord 16389 EEU
Error 26-Jan-11 1:56:56 AM PrintService 512 Initializing a print provider

any idea on what might be causing these errors and tripping out my system?

btw here are my system specs:

CPU: AMD Phenom II x4 3.20Ghz 955 Black Edition
MOBO: ASUS M4A89GTD-PRO
PSU: Thermaltake Litepower 700w
GPU: XFX Radeon 5770 XXX Edition
RAM: Corsair XMS3 4GB (2x 2GB) Memory Kit - PC3-12800/DDR3-1600 - Dual-Channel 2x 240-pin DIMMs - 1.65v - 9-9-9-24 (CMX4GX3M2A1600C9
HDD: Western Digital Caviar Green - Hard Drive - 1 TB - internal - 3.5" - SATA 3 Gb/s - 64 MB Cache (WD10EARS)
DVD ROM: LG GH22-NS50 Super-Multi DVD Burner - 22x
 


Last edited:

Saltgrass

Excellent Member
Microsoft Community Contributor
#4
Do you remember setting the RAM to 256? If not, has it come back by itself. This might indicate a memory problem, but just guessing. There is a memory checking process on the msconfig page.

The board seems to have built in Video. Have you tried the system using just it and removing the other card?

From what I can tell, you need to use msconfig to do a diagnostic startup. If you are successful in the next boot, it is supposed to mean either System Services or Startup items are causing the problem. If using the Diagnostic Startup does not help, the problem would be somewhere else, such as the RAM or possibly Video, or some other device.

If the boot was successful, then you would next activate the Selective Startup option. Deactivate Load System Services and activate Load Startup items. If it boots correctly, reverse the options. This should tell you which section it is in. You will then have to narrow down the choices by selecting only one (or more) System Service or Start-up item at a time.

The Critical Kernel Power items seem to happen as a result of something else, or at least some of the time. Can you get any more detail from some of the other entries by expanding and check if they indicate anything that makes sense?
 


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