I have seen different posts on other websites about network printers appearing offline (when they are online). I have a similar problem with Brother MFC-8500, using Windows 7. The printer functions OK when first installed but, once the client computer is turned off and restarted, the printer is shown as being offline; I need to uninstall and re-install, a very annoying process. I have seen suggestions to use a specific and fixed IP address for the printer because otherwise the computer changes the printer security settings each time it restarts. I know the IP address of my network printer but I don't know the proper syntax for entering it in "the add new printer" dialog box. Is it IP192.XXX.0.XXX\\HomeNetworkName\SharedPrinterName??? Many thanks!!!